Customer Service jobs in Malta

14/07/2022

Watch the full live episode with our COO, Apostolos Dousias below! In this episode we got to know the Operations function on a deeper level and discussed topics such as careers, strategy, innovation, our vision & mission and also got to know Apostolos himself and his own career journey, and much more

If you want to know more about Operations at Betsson, don't hesitate to get in touch with our recruiters tagged in the comments, or via our careers page: www.betssongroup.com 🔥

08/07/2022

New Betssonites onboard! A big welcome to our joining our offices in Lithuania, Sweden, Malta, Estonia and Georgia 💯

New Betssonites onboard! A big welcome to our joining our offices in Lithuania, Sweden, Malta, Estonia and Georgia 💯

A shout-out to Mantas, Julia, Sabina, Tatia, Sopo, Anamaria, Marta, Sten-Markus, Kristen, Rohan, Suman, Kehinde, Chika, Zach, Roderick, Sebin, Cedric, Kaloyan, Cheyenne, Atanas, Joshua, Majd, Kanchan, Moritz, Gaizka, Alina, Maria, Brenda, Emerson, Martina, Louise, Olatunji & Amanda.

Welcome!

08/07/2022

Summer parties are a way to say thank you to our amazing Betssonites for all their hard work. This year's Summer Festival was a night filled with vibes, good times and a chance for everyone to finally meet their colleagues face to face 🎉 It was attended by 950+ Betssonites in Malta and here are some pictures that captured some of the magic from that evening✨

08/07/2022

At Betsson Group you meet guitar players, sword fighters, yoga gurus, volleyball players, motocross bikers, power lifters and any kind of person you can image. All of us has interests that form and motivate us inside and outside of work but together we are .

Meet Ruslan, who is working as a Software Engineer within our Gaming area at Betsafe Tallinn. When he is not developing solutions for our brand to ensure a good gaming experience for our customers, he enjoys some heavy power lifting at the gym!

When asked what he loves most about Betsson Group he says:
“The people at Betsson. Every single colleague is a wonder to work with.”

Join the Betsafe family today, check out our openings here: https://lnkd.in/eufPT3QF

14/03/2022

At Betsson Group you meet guitar players, sword fighters, yoga gurus, volleyball players, motocross bikers, sport enthusiasts and any kind of person you can image. All of us has interests that form and motivate us inside and outside of work, but together we are .

Meet Davide who is one of our Customer Loyalty Agents. This superstar has been with us since 2017 and manages contacts with our customers, doing everything possible to deliver the best customer experience in the industry. During his free time you can find him playing guitar and performing at karaoke and bonfire events around Malta 🔥

𝐖𝐡𝐞𝐧 𝐚𝐬𝐤𝐞𝐝 𝐰𝐡𝐚𝐭 𝐡𝐞 𝐥𝐨𝐯𝐞𝐬 𝐦𝐨𝐬𝐭 𝐚𝐛𝐨𝐮𝐭 𝐁𝐞𝐭𝐬𝐬𝐨𝐧 𝐆𝐫𝐨𝐮𝐩 𝐡𝐞 𝐬𝐚𝐲𝐬:
”I love the friendly and mixed environment! Colleagues are not just colleagues, but friends. The company provides you with benefits and you get to be part of fun company events all year around.”

Become part of the family: betssongroup.com/career

18/01/2022

big shout out to the who joined us just before the holidays 🎄

A big shout out to the who joined us just before the holidays 🎄 Welcome to Ali, Arunachalam, Genevieve, Omid, Mohammad, Arthur, Donovan, Noel, Sara, Alberto, Daniele, Kylie, Isaac, Kyle, Pierre, Evangelia, and Giusi 🤩

We're really happy to have you on board 😍

18/01/2022

We're shortlisted for 8 categories at the EGR Nordics Awards 2022. These awards celebrate the most successful and innovative online gaming companies operating in the Nordic region.

Betsson Group is shortlisted for:
🏆 Affiliate programme
🏆 Casino operator
🏆 Customer services operator
🏆 Marketing campaign
🏆 Mobile operator
🏆 Operator of the year
🏆 Safer gambling operator
🏆 Sports betting operator

2022, here we come!

18/01/2022

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

-Help both Norwegian and English speaking customers via e-mail, chat and telephone
-Work together with your team to reach the best customer satisfaction (including other KPI's)
-Translate promotional texts and/or customer surveys in your local language
-Manage customer accounts.

WHAT'S IN IT FOR ME?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

YOU'RE GOOD AT:

-Communication written and verbal in both Danish and English.
-Strong Microsoft Office knowledge.
-Background in customer service, this can be face to face, online or via phone call.
-Multi-tasking and time management.

WHAT WE OFFER?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline ju**ie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

GOOD TO KNOW:

Start date: Every second week, training is provided.
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts.
Location: Malta, St Julians.
Generous relocation package offered.

Challenge Accepted?

18/01/2022

You can speed up your application by also applying here: https://www.betssongroup.com/job/swedish-speaking-customer-service-agent-in-malta/

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

-Help both Danish and English speaking customers via e-mail, chat and telephone
-Work together with your team to reach the best customer satisfaction (including other KPI's)
-Translate promotional texts and/or customer surveys in your local language
-Manage customer accounts.

WHAT'S IN IT FOR ME?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

YOU'RE GOOD AT:

-Communication written and verbal in both Danish and English.
-Strong Microsoft Office knowledge.
-Background in customer service, this can be face to face, online or via phone call.
-Multi-tasking and time management.

WHAT WE OFFER?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline ju**ie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

GOOD TO KNOW:

Start date: Every second week, training is provided.
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts.
Location: Malta, St Julians.
Generous relocation package offered.

Challenge Accepted?

18/01/2022

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

-Help both Danish and English speaking customers via e-mail, chat and telephone
-Work together with your team to reach the best customer satisfaction (including other KPI's)
-Translate promotional texts and/or customer surveys in your local language
-Manage customer accounts.

WHAT'S IN IT FOR ME?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

YOU'RE GOOD AT:

-Communication written and verbal in both Danish and English.
-Strong Microsoft Office knowledge.
-Background in customer service, this can be face to face, online or via phone call.
-Multi-tasking and time management.

WHAT WE OFFER?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline ju**ie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

GOOD TO KNOW:

Start date: Every second week, training is provided.
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts.
Location: Malta, St Julians.
Generous relocation package offered.

Challenge Accepted?

18/01/2022

You can speed up your application by also applying here: https://www.betssongroup.com/job/finnish-speaking-customer-service-agent-in-malta/

You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience. Not only that, your opportunity to learn and progress within Betsson is limitless!

We want you to excel in the following:

-Help both Finnish and English speaking customers via e-mail, chat and telephone
-Work together with your team to reach the best customer satisfaction (including other KPI's)
-Translate promotional texts and/or customer surveys in your local language
-Manage customer accounts.

WHAT'S IN IT FOR ME?

Here at Betsson not only do you get the chance to work across our leading markets but also with a team of excellent Customer Service Agents. There will be ample opportunity to progress your own skills, develop your knowledge of the iGaming industry and be a part of a multicultural, friendly environment. We want our employees to embody the value of One Betsson and enjoy the perks of being a Betssonite!

YOU'RE GOOD AT:

-Communication written and verbal in both Finnish and English.
-Strong Microsoft Office knowledge.
-Background in customer service, this can be face to face, online or via phone call.
-Multi-tasking and time management.

WHAT WE OFFER?

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline ju**ie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

GOOD TO KNOW:

Start date: Every second week, training is provided.
Salary: The salary consists of a base salary and a bonus scheme.
Work hours: As a customer service agent you work shifts.
Location: Malta, St Julians.
Generous relocation package offered.

Challenge Accepted?