27/04/2026
🚨 We’re Hiring: Senior Manager – City Operations 🚨
📍 Location: Kolkata
📊 Reports To: Ops Business Head (Co-founder)
🔥 Role Overview:
We are looking for a high-impact operations leader to drive city-level ex*****on, manage large teams, and ensure seamless customer experience.
This role demands ownership, ex*****on excellence, and the ability to scale operations in a fast-paced environment.
🎯 Key Responsibilities:
• Lead large cross-functional city teams (Store Managers, Shift In-charges, Pickers/Packers, Rider Coaches, Field Executives, Sourcing teams)
• Drive new store launches, onboarding & training within timelines
• Monitor and improve store KPIs (delivery time, fill rates, customer promise adherence)
• Optimize rider fleet performance and reduce delivery breaches & losses
• Benchmark best practices and share insights with central teams
• Collaborate with central functions for smooth ex*****on & change management
• Act as a brand ambassador for the organization in your city
✅ Qualifications & Skills:
• 5–7 years of experience (more experienced candidates can also apply)
• Graduate (MBA/Postgraduate preferred)
• Proven track record in scaling operations (logistics / retail / startups)
• Strong problem-solving and hands-on ex*****on mindset
• Quick commerce experience (Cluster Manager / City Lead) is a plus
💡 Who Should Apply:
• Professionals seeking high-ownership, high-impact roles
• Individuals who thrive in ambiguity and fast-paced environments
• Leaders who are hands-on, decisive, and ex*****on-driven
🌟 What You Can Expect:
• Meritocratic culture with performance-driven growth
• Attractive compensation + ESOP opportunities
• Fast-track career growth with cross-functional exposure
💰 Salary: Up to ₹15 LPA (based on interview & current CTC)
📲 Apply here:
👉 https://acesse.one/lgeh1fs
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