Sharath HR

Sharath HR HR-Recruiter

02/04/2020

Hi All

A leading eCommerce giant is urgently hiring for a Chat process.

It is a Work from Home opportunity!!

Eligibility Criteria: Candidate must be a resident of Hyderabad, Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts)

Desired skills:

•Good comprehension skills - ability to clearly understand and address customer issues appropriately

•Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
•Good typing skills

Salary - INR 15k to 20k
Other Benefits:
•Meal card worth INR 1100/-
•Night Shift Allowance-INR 150/- per night
•Internet Allowance-INR 1250/- pm

Interview process:
Online assessment

Intreseted please share your resumes at [email protected].

Note : This is an immediate requirement and will close by April 15th. Refer your friends who are interested.

26/03/2020

Job title : Relationship Manager
Job Location :Andheri East, Mumbai
Experience : 1- 5 Years
Salary : upto 9 lakhs/year

Interview Process : Telephonic and Video Conferencing

Employer :Whitehat Jr Pvt Ltd
Domain : Education, Schools, Colleges
Employee Benefits : Weekly Incentives upto 2lacs

Job Summary (Responsibilities and Duties)

1.Be accountable for the entire Relationship Manager of a growing business
 Student/Teacher Representative who is genuinely excited and confident to help parents/teacher resolving their queries in a new-to-the-world online platform. He/She should be patient, empathetic, and passionately communicative.
 Needs to manage class rescheduling requests and handle Data Base and coordinate with Tech team to execute this in back-end to manage ongoing classes.
 Make daily trackers for student/teacher operations team as well as manage daily in bound/outbound email flow
 The Relationship Manager will be required to communicate with customers via phone and email.
 Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details
 Contributes to team effort by accomplishing related results as needed.

Skills and Qualifications

 Excellent communication and interpersonal Skills
 Excellent skills on MS Office, Documentation, Advanced Excel eg VLookUp.
 Customer Satisfaction Focus: Ability to listen and active problem solving skills
 Multi-tasking
 Project management: Remarkable detail orientation for making accurate trackers
 Database management: Quick query response and resolution. Ability to analyse large amounts of data
 Operations Experience: Role requires an analytical, structured, detail-obsessed approach since the company's scale will expand from recruiting 10,000 to 1 million students in very short time.
 Competent time management skills
 Self-motivated

interested candidates can share your resume to [email protected]
refer to your friends

Thanks
Kshipra HR

24/03/2020

Employer : Amazon US
Job Title : Amazon US - Virtual Customer Support- US
Experience : 0 - 10 yrs
Salary : 1.70 - 2.30 lakhs/year
Job Location: Bhopal, Madhya Pradesh, India

Description:
Looking for candidates who can work from home in a rotational shift base.

The minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits: Night Shift Allowance (If Applicable), Overtime Allowance (If Applicable), Annual Meal Card.

Preferred Criteria:

Candidate should be a self-driven, motivated and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
Candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
Candidate should ensure a ‘Work-like’ environment with no disturbance during the work hours.
The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.

Eligibility Criteria

• Minimum qualification required 10+2
• Fresher’s / Experience candidates can apply
• Experienced candidates will have to provide relevant documents
• Any candidates who cannot provide relevant experience/education documents will not be considered
• Excellent written and verbal communication, comprehension and problem-solving skills
• Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
• Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
• All contractual employees will be on the company''s payroll, the contract period will range between 4 months to 12 months.
• Candidates applying for the role should be above 18 years of age

Candidate Should:

Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Have the Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Have the ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Be flexible with the working schedule; may be expected to work weekends, holidays and events
Have the Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Keywords : voice process, call center
Work Experience : 0.00 yrs - 10.00 yrs
CTC (Annual) : 1.70 lacs - 2.30 lacs
CTCRemarks : Fixed + Variable
Industry : Internet/Ecommerce
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Employement Type : CONTRACTUAL

interested candidates can share your resume to [email protected]
refer to your friends

Thanks
Kshipra HR

24/03/2020

Employer : Amazon US
Job Title : Amazon US - Virtual Customer Support- US (Lucknow)
Experience : 0 - 10 yrs
Salary : 1.70 - 2.30 lakhs/year
Job Location: Lucknow, Uttar Pradesh, India

Description:
Looking for candidates who can work from home in a rotational shift base.

The minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits: Night Shift Allowance (If Applicable), Overtime Allowance (If Applicable), Annual Meal Card.

Preferred Criteria:

Candidate should be a self-driven, motivated and task-driven individual who can learn fast and operate with minimal support from Manager and Lead.
Candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
Candidate should ensure a ‘Work-like’ environment with no disturbance during the work hours.
The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.

Eligibility Criteria

• Minimum qualification required 10+2
• Fresher’s / Experience candidates can apply
• Experienced candidates will have to provide relevant documents
• Any candidates who cannot provide relevant experience/education documents will not be considered
• Excellent written and verbal communication, comprehension and problem-solving skills
• Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
• Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
• All contractual employees will be on the company''s payroll, the contract period will range between 4 months to 12 months.
• Candidates applying for the role should be above 18 years of age

Candidate Should:

Have excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Have the Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Have the ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Be flexible with the working schedule; may be expected to work weekends, holidays and events
Have the Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Keywords : voice process, call center

CTCRemarks : Fixed + Variable
Industry : Internet/Ecommerce
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Employement Type : CONTRACTUAL

interested candidates can share your resume to [email protected]
refer to your friends

Thanks
Kshipra HR

21/03/2020

Employer : Amazon.in
Job Title : Amazon.in - Virtual Customer Support
Experience : 0 - 2 yrs
Salary : 1.87 lacs - 2.38 lacs
Job Location : Indore, Madhya Pradesh, India
No of Vacancies : 200

Description:
Looking for candidates who can work from home in a rotational shift base.

Minimum qualification is 10 + 2. Any graduate
Shifts: Rotational
Benefits: Night Shift Allowance (If Applicable), Overtime Allowance (If Applicable), Annual Meal Card.

Preferred Criteria:

Candidate should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.
Candidate should ensure uninterrupted internet connectivity during the working shift so as to ensure maximum productivity
Candidate should ensure ‘Work-like’ environment with no disturbance during the work hours.
The ideal candidates should be comfortable in a fast-paced, multi-tasked, high-energy environment. They should be creative and can solve an analytical problem with a passion for excellent customer service.

Eligibility Criteria

• Minimum qualification required 10+2
• Fresher’s / Experience candidates can apply
• Experienced candidates will have to provide relevant documents
• Any candidates who cannot provide relevant experience/education documents will not be considered
• Excellent written and verbal communication, comprehension and problem-solving skills
• Flexible to work in night shifts / rotational shifts. Shift rotation happens every 2-3 months
• Candidates awaiting final year results & appearing for final year examination can be interviewed, provided if they can join immediately.
• All contractual employees will be on the company's payroll, the contract period will range between 4 months to 12 months.
• Candidates applying for the role should be above 18 years of age

Candidate Should:

Have Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
Have the Ability to empathize with and prioritize customer needs
Demonstrates interpersonal skills with a diverse customer base
Demonstrates conflict resolution, negotiation, and de-escalation skills
Demonstrates ownership to resolve challenging customer issues, escalating when necessary
Have the ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including the daily schedule as assigned
Be flexible with the working schedule; may be expected to work weekends, holidays and events
Have the Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

CTCRemarks : CTC is inclusive of Basic Salary, Internet Allowance (Up to 15000), and Annual Meal Card. (Up to 13200)
Industry : Internet/Ecommerce

interested candidates can share your resume to [email protected]
refer to your friends

Thanks
Kshipra HR

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