26/08/2020
Job summary
BPO Hiring Freshers For Telecalling CCE Inbound Process
Fresher Candidates Required.
Day Shift & Night Shift.
Responsibilities and Duties:
To handle the Customer Queries Via Call.
To Provide the Information related to Product and services to the customer.
To answer incoming calls and respond to customer's emails.
To Maintain and record the Interaction with the customer.
To follow up customer calls where necessary
Contact more information call HR sakshi Mehta 8505926947
Experience: Total work: 0-1 year (Required)
Education: 12th pass (Required 10th pass)
Language: Hindi (Required)
Benefits: Provident fund (PF), Travel allowance
Customer issues handled: Taking new orders
Benefits provided: Cab provided
Training provided: Yes - Training provided
Industry: Customer Care
Job Duties:
Answer incoming customer inquiries
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns