27/12/2020
We are hiring freshers for reputed E-Commerce BPO for Voice and Backend process.
Responsibilities:
The candidate is required to attend to the customer calls and provide them the required information.
The candidate should be able to understand the clients complaints and work upon resolving them.
The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
# skills
1: deep knowledge of a company 'products of service
2: positive attitude
3: patience
4: problem - solution and flexibility
5: timeliness
6: clear communication
# Responsibilities
1: Follow communication “scripts” when handling different topics
2: Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
High School/Graduates/B Tech/Dropouts
