30/07/2024
Job Title: Key Account Manager
Company: Hi-Steel
Location: DELHI
About Hi-Steel : Hi-Steel is a premier provider of innovative metal false ceiling solutions, dedicated to delivering top-notch products and exceptional service to our clients. As a leader in the design and manufacture of commercial and residential ceiling, wall, and suspension system solutions in India, we are committed to excellence and continuous improvement. Join us in shaping the future of the construction and interior design industry.
Job Description :
Position Overview : We are seeking a highly motivated and experienced Key Account Manager to join our dynamic team at Hi-Steel. The Key Account Manager will play a pivotal role in nurturing and expanding our relationships with key clients, ensuring their satisfaction, and driving business growth. The ideal candidate will possess a deep understanding of the metal false ceiling industry, exceptional communication skills, and a proven track record in account management.
Key Responsibilities:
1. Existing Key Accounts Management: ● Serve as the primary point of contact for the company's top-tier customers. ● Develop and maintain strong, long-lasting relationships with key account clients. ● Understand the clients' business needs, challenges, and strategic objectives. ● Provide personalized support and proactive communication to ensure client satisfaction. ● Collaborate with cross-functional teams to deliver exceptional customer service and meet or exceed client expectations. ● Regularly review and analyze key account performance, identify growth opportunities, and implement strategies to enhance client retention and loyalty. 2. New Client Acquisition: ● Actively identify and pursue new potential clients within the target market.
● Research and understand the needs, challenges, and decision-making processes of prospective clients. ● Develop and execute effective sales strategies to secure new business opportunities. ● Prepare and present proposals, quotes, and presentations that showcase the company's capabilities and value proposition. ● Negotiate contract terms and conditions to ensure mutually beneficial agreements. ● Collaborate with the sales and marketing teams to generate leads and expand the client base. 3. Government Projects and Tenders: ● Monitor and stay informed about upcoming government projects and tenders related to the metal false ceiling industry. ● Coordinate with relevant government agencies and authorities to understand the bidding requirements and process. ● Collaborate with the technical and project management teams to prepare comprehensive and competitive proposals. ● Attend pre-bid meetings, site visits, and other required events to gather information and build relationships with government stakeholders. ● Negotiate and finalize contract terms with government projects and tenders.
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