05/11/2025
We are recruiting for our clients the vacancy listed.
Assistant HR and Operations Manager
Requirements:
· Bachelor's degree in Business Administration, Operations Management or related field,
· 3-5 years of experience in operations or related field
· Experience in Human Resource management, Finance, Administration, sales and marketing desirable.
· Experience in operational process improvement and service excellence initiatives.
· Strong leadership, communication and organisational skills
· Ability to manage budgets and expenses
· Understanding of regulatory requirements and safety protocols
· Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
· Experience in managing and developing staff
MAIN RESPONSIBILITIES:
Business performance
· Assist the CEO in identifying and implementing operational strategies to meet business targets and objectives.
· Provide leadership and guidance to operations staff to ensure that service excellence and quality standards are met.
· Manage operational budget, ensuring that expenses are consistent with company policies and procedures, as well as support with budget planning and control measures.
· Ensure operational efficiency and compliance with company policies and procedures, all regulatory and safety requirements.
· Maintain records, prepare regular reports on operational performance and recommend operational improvements.
· Collaborate with departments across the organisation to improve overall business performance and customer satisfaction.
· Collaborate with teams, supervise and coordinate the work of operational staff to meet objectives, targets and deadlines.
Operations & Administration
· Assist the CEO by overseeing the day-to-day operations of the company.
· Oversee daily operations to ensure smooth ex*****on of services (outsourced audit, Talent, and advisory projects, etc.) and internal activities.
· Manage scheduling, client allocation, and project documentation.
· Coordinate with clients to ensure project deliverables and service standards are met.
· Enforce Standard Operating Procedures (SOPs) to improve efficiency and quality control.
· Support business continuity planning and office administration.
· Contribute to strategic planning, workforce forecasting, and capacity development initiatives.
· Support proposal development, client presentations, and performance reviews.
Human Resource
· Have an oversight on the HR team to ensure efficient ex*****on of recruitment, onboarding, performance management, and employee relations activities.
· Assist in the recruitment, training, and development of operations staff
· Oversee HR issues and support managers to resolve and manage the performance of their team.
