Haigh Recruitment

Haigh Recruitment Talent Acquisition and Development Services. If you are looking for more from your career check out Maximizing the strengths of the resource already available.

TALENT ACQUISITION:

Over 25 years we have worked with a wide spectrum of companies including: Marketing Services (Including DM & Data, Call Centre, Marcoms and Digital), Retail, Services, Finance & Banking, Insurance, Distribution & Warehousing, Public Sector, Music, Sport, Leisure & Travel, IT, Manufacturing and Charities. We operate predominantly throughout the UK and Europe, but reach the US,

Pacific Rim and Australasia. Market Leaders with extensive networks, we operate across a very broad base of vertical markets and from Senior to Junior Management roles: From the MD of a European Call Centre to Assignments for Data Analysts. Neutral in terms of methodology, we provide tailored services to clients – using an appropriate solution according to client requirements, be it database search, executive search, consultancy or other more specialised methods according to individual need. Sectors

Direct Marketing, Database Marketing, Data Analysis, Data Planning, Web Analytics, Digital Marketing, Contact Centre Management, Call Centre Outsourcing, Healthcare Communications, Marketing Communications

CONSULTANCY AND TALENT DEVELOPMENT:

Specialist consultancy, specifically developed for service based organisations who are looking for ways to grow: By enhancing existing levels of success, improving staff retention, employee productivity or developing a culture of innovation and creativity. Questions commonly arise such as:

• Are you maximizing revenue opportunities?
• Does your company or the individuals within it aspire to a higher level of achievement?
• Do any key roles need support?
• Is there anything you can do to save on costs of recruitment: Process and opportunity cost?
• Can we get help with recruitment without being tied to retained fees?
• Do you have issues with staff retention?
• Do you wish you were adding more revenue? Or:

• Perhaps you are thinking of selling your business?
• What are the crucial factors holding back the valuation?
• When should you start preparing for sale?
• How are we going to integrate the business and mange culture change? All service companies have in common that their primary asset is the talent within. We can advise on and assist you in achieving a more successful business, a company where people are motivated to work together. And where there is a requirement to look at Business Critical roles, we can manage that process or deliver the assignment. Our business is founded on trust, integrity, confidentiality, sound business experience and excellent market knowledge

Specialties
Talent Development, Elite Executive Development, Talent Acquisition, Mentoring, Recruitment Consultancy, eRecruitment Solutions, Company Sales, Mergers & Acquisitions

01/12/2021

An opportunity with a major independent media agency based in Central London, who work with a who's who of leading brands across all media channels. Due to continued growth the agency are looking to expand their digital media planning team and are looking for a Senior Digital Account Manager to join them.

The role will focus across Paid Social, Paid Search and Display, working on several major brands to build audience engagement. We're looking for someone with strong experience in digital media planning who is comfortable owning the full digital strategy, working in partnership with other media channels, both digital and print.

Experience in running major paid social and paid search is essential, with experience in Facebook Ads or Google Ads a must. You'll be comfortable managing a small team and are a born communicator, able to manage client relationships at a senior level.

In turn the agency will offer you the opportunity to grow and develop rapidly, with a great training programme, responsibility from day one and the room to grow your career.

06/12/2019

2 great full time & permanent roles in Westerham! We are looking for a number of people for both positions. Shifts are Monday to Friday (so no weekend work).

Customer Services Agent To £20K Basic + Bonus (£21.5K OTE)

Our Client is a leader in high end Home Appliances based in Westerham in Kent. Due to growth, they are looking to add a number of experienced Customer Services Agents to their multi-channel Services team. This is an inbound role and a percentage of calls will be relatively Technical regarding Product features and benefits. This is a highly skilled team providing information to existing Customers who may be in an or out of Warranty. A premium is placed on getting it right first time and delivering an exceptional Customer Journey. Key Responsibilities include:

- Knows and explains product features/benefits
- Handles customer questions and complaints
- Follows procedure to solve customer problems
- Maintains accurate customer records

In terms of who we are looking for, candidates will come from a Customer Services background, ideally Contact Centre. Strong communication skills are essential as is the ability to translate technical information in a Customer friendly way (Product training will be given). You will be used to working in a highly quality driven environment to targets and have a keen eye for detail. As above, this role is based in Westerham which has some but relatively limited public transport options so ideally Candidates will have their own transport.

Contact Centre Sales Agent To £20K Basic + Bonus (£34K OTE)

Our Client is a leader in high end Home Appliances based in Westerham in Kent. Due to growth, they are looking to add a number of experienced Sales professionals to their Contact Centre team. The roles involve taking and making calls to the existing Customer base to upsell additional Products and Services. This is a quality and compliance driven environment and one that places a premium on delivering a first rate Customer Journey and Service. Key responsibilities include:

- Identifying and selling to Customer need
- Delivering quality conversations, selling/upselling/and cross selling as appropriate to the particular Customer
- Handling Customer queries and Complaints and taking a 'right first time' approach

In terms of who you are, you will have worked in a quality driven Contact Centre Sales environment where there has been an emphasis on delivering Consultative Sales. Customer Services experience is also an essential. You will have a track record in delivering results and going above and beyond. As this is a Voice role, you will need to have first rate communication and relationship building skills. Product training will be given as some calls can be relatively technical. As above, this role is based in Westerham which has some but relatively limited public transport options so ideally Candidates will have their own transport.Customer.

Send your CV to [email protected] or call 020 74874844.

Haigh Recruitment is an Employment Agency as defined by The Employment Agencies Regulations 2003. Please refer to our Privacy Notice on our website www.haighrecruitment.com.

06/12/2019

We are looking for a Digital Analyst on behalf a leading Integrated Marketing Agency to take ownership of the web analytics and optimisation requirements for a major CRM programme, developed on behalf of a FMCG food manufacturer.

Working closely with other members of this close knit team, together with the client and other internal stakeholders (account management, etc) your responsibilities will include helping to understand, address and resolve issues across the programme, pinpointing commercial revenue opportunities, increasing customer engagement and identifying key trends within the data and campaign analysis.

Likely working within a Digital Agency or an equivalent (either client side or agency), you must have well developed web analytics expertise, working on major consumer accounts with hands-on experience in Adobe Analytics (this is essential) and also familiarity with CRM data & software.

You'll have a real passion for all things Digital and Data is critical to the role and you will be looking to build your career with an agency that enjoys an excellent reputation in the industry, has a great work culture and who offer significant career opportunities.

Key Skills Required:

4 Years+ Web Analytics experience (likely within a Digital Marketing Agency or equivalent)
Hands on experience in Adobe Analytics (other Adobe Cloud technologies would be advantageous)
CRM Data & Software experience (ideally including some segmentation experience)
Optimisation experience
Attribution modelling
Comfortable in an externally facing role

Location: Central London (EC1)
Salary: £45-50,000 / annum
Start Date: ASAP

Address

Westerham
TN161PE

Telephone

+442074874844

Website

Alerts

Be the first to know and let us send you an email when Haigh Recruitment posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category