Lawrence Dean Recruitment

Lawrence Dean Recruitment We recruit from junior to senior level within Business Support, Customer Service, Sales, Marketing, Awarded Stevenage Business of the Year 2014.

An independent owner managed recruitment agency based in Stevenage. Please call 01438 584700 for more information

28/10/2021

Fantastic opportunity to work with a reputable Stevenage business to assist in recruiting a number of experienced Customer Service staff to support their peak in business until end of December 2021.

Interviews will be offered immediately to successful applicants.

Customer Service - Job Overview
As a Customer Service your duties will include;
Responding to customers and potential customers over the phone in the first instance
Providing a consistently high level of customer care in an efficient, accurate and helpful manner
Working within a contact centre environment, handling customer orders and enquiries
Processing orders, checking delivery situations, handling enquiries and completing applications for potential new customers

Customer Service - Skills & Experience Required
Friendly, polite and professional
Previous customer service experience is essential
Ability to commit to a contract until 24th December 2021
Must be able to work some Saturdays and/or Sundays

Customer Service – Benefits Offered
Immediate start available
Full training provided
Weekly pay
£9.64 per hour + holiday pay
Daytime shifts only, no evenings or night time working
Ability to work overtime, which will be paid at time and a half

Thank you for your application.Please note Lawrence Dean Recruitment is acting as an employment agency & business.

28/10/2021

Immediately available temporary role.

We are looking for a number of Warehouse Operatives for our client based in Letchworth Garden City. This is an ongoing role up until Christmas 2021.

Warehouse Operative - Job Overview
Picking and packing of customer orders
Scanning customer items with RF scanner
Loading pallets ready for dispatch
Liaising with the customer service team to report on stock levels

Warehouse Operative - Skills & Experience Required
Previous warehouse experience is essential
Previous experience using an RF Scanner would be advantageous
Forklift licences would be advantageous
Can do attitude
Good communication skills, both written and verbal
The right candidate will thrive in a busy environment

Warehouse Operative - Benefits Offered
£8.91ph plus holiday pay
Mon - Fri, 8.00am - 4.00pm
Immediate start with ongoing contract available until Christmas
Free parking

Thank you for your application.Please note Lawrence Dean Recruitment is acting as an employment agency & business.

22/09/2021

We are currently working with a reputable Stevenage business to assist in recruiting a number of experienced Customer Service staff to support their peak in business starting late September 2021– December 2021.

Interviews will be offered immediately to successful applicants.
Are you available immediately? - Various start dates available commencing late September 2021.

Seasonal Customer Service Administrator - Job Overview
As a Seasonal Customer Service Administrator your duties will include;
Responding to customers and potential customers over the phone in the first instance
Providing a consistently high level of customer care in an efficient, accurate and helpful manner
Working within a contact centre environment, handling customer orders and enquiries
Processing orders, checking delivery situations, handling enquiries and completing applications for potential new customers

Seasonal Customer Service Administrator - Skills & Experience Required
Previous customer service experience is essential
Ability to commit to a contract until 24th December 2021
Ability to work weekends

Seasonal Customer Service Administrator – Benefits Offered
Excellent training opportunities
Weekly pay
Ability to work overtime, which will be paid at time and a half

Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.

25/08/2021

We have a new opportunity for a confident Warehouse Administrator to join a busy warehouse on a temporary to permanent basis. This role will require close interaction with Warehouse Operations as well as Commercial departments within the business. Ensuring that processes are being followed efficiently for a smooth-running warehouse and dispatch department.

Warehouse Administrator (Temp to Perm) - Job Overview
Uploading all stock onto management system
Creating and maintaining key metrics and KPI’s on Excel
Use 3rd party tracking system
Processing parcel shipments
Booking couriers
Updating Excel spreadsheets
Updating customers of courier/parcel locations
Managing and ordering stock on internal system
Booking Freight shipments
Managing Import and Export Declarations
Regular reporting of performance against set KPIs
Warehouse Administrator (Temp to Perm) - Skills and Experience Required
Previous experience in Dispatch/ Warehouse department essential
Previous experience of using ERP Systems
Previous experience booking couriers
Stock management experience essential
Accurate administration skills
Excellent verbal and written communication skills
Excellent attention to detail

Warehouse Administrator (Temp to Perm) - Benefits Offered
£9.74ph- £11.28ph
Monday - Friday 9.00am - 5.30pm
28 days holiday entitlement (including BH)
Free parking
Immediate start with chance to go permanent

Thank you for your application. Please note Lawrence Dean Recruitment is acting as an employment agency & business.

13/07/2021

Superb opportunity to join this team as part of a successful, dynamic organisation in Welwyn Garden City with an excellent reputation as an employer. We have a number of positions available with part time hours - start early August - late December/January 2022. The training period will start on 2nd August and run for the whole of August, you will be required to work 9am-4pm Monday to Friday in August before you start with your contractual hours.

The part time hours available are:

Shift 4 - Monday to Wednesday & Friday 9am-2pm & Sunday 10am-3pm (24 hours)

Shift 5 - Monday 9am-1pm, Tuesday to Thursday 9am-2pm & Sunday 10am-3pm (24 hours)

Part Time Inbound Customer Service Advisor- Job Overview

As a Part Time Inbound Customer Service Advisor your duties will include;

Taking inbound calls from existing customer to help answer any queries or provide information
Questioning, problem solving and trying to minimise future issues that may arise
Identifying faults and delays and resolving with the customer
Clarifying information with the customer on a regular basis to ensure smooth delivery of service to all parties
Updating systems using MS Excel
Provide polite, professional customer service at all times
Asking others in your team for assistance if you are unable to independently provide the customer with the information they require.
Part Time Inbound Customer Service Advisor - Skills & Experience Required

Inbound or outbound call centre experience desired but not essential
Customer focused with strong rapport building ability
Confident user of Microsoft Excel
Polite and professional, with a confident telephone manner
Self-motivated with the ability to work well as part of a busy team.
Part Time Inbound Customer Service Advisor - Benefits Offered

£8.91 per hour increasing after qualifying period + holiday pay
Free parking onsite
Immediate start available
Thank you for your application.

Please note Lawrence Dean Recruitment is acting as an employment agency & business.

13/07/2021

Superb opportunity to join this team as part of a successful, dynamic organisation in Welwyn Garden City with an excellent reputation as an employer.

Start 2nd August until late December/January 2022.

The part time hours available are:
Shift 4 - Monday to Wednesday & Friday 9am-2pm & Sunday 10am-3pm (24 hours)
Shift 5 - Monday 9am-1pm, Tuesday to Thursday 9am-2pm & Sunday 10am-3pm (24 hours)

As a Customer Contact Centre Advisor your duties will include;
Taking inbound calls from existing customer to help answer any queries or provide information
Questioning, problem solving and trying to minimise future issues that may arise
Identifying faults and delays and resolving with the customer
Clarifying information with the customer on a regular basis to ensure smooth delivery of service to all parties
Updating systems using MS Excel
Provide polite, professional customer service at all times
Asking others in your team for assistance if you are unable to independently provide the customer with the information they require.

Contact Centre Advisor - Skills & Experience Required
Inbound or outbound call centre experience desired but not essential
Customer focused with strong rapport building ability
Confident user of Microsoft Excel
Polite and professional, with a confident telephone manner
Self-motivated with the ability to work well as part of a busy team.

Contact Centre Agent - Benefits Offered
£8.91 per hour increasing after qualifying period + holiday pay
Free parking onsite
Weekly pay

Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.

06/07/2021

Superb opportunity to join this team as part of a successful, dynamic organisation in Welwyn Garden City with an excellent reputation as an employer.

We have a number of positions available with both full and part time hours - start early August - late December/January 2022.
The part time hours available are:
Shift 1 - Monday to Friday 8am-12pm (20 hours)
Shift 2 - Monday to Friday 3pm-7pm (20 hours)
Shift 3 - Monday to Friday 4pm-8pm (20 hours)
Shift 4 - Monday to Wednesday & Friday 9am-2pm & Sunday 10am-3pm (24 hours)
Shift 5 - Monday 9am-1pm, Tuesday to Thursday 9am-2pm & Sunday 10am-3pm (24 hours)

As a Customer Contact Centre Advisor your duties will include;
Taking inbound calls from existing customer to help answer any queries or provide information
Questioning, problem solving and trying to minimise future issues that may arise
Identifying faults and delays and resolving with the customer
Clarifying information with the customer on a regular basis to ensure smooth delivery of service to all parties
Updating systems using MS Excel
Provide polite, professional customer service at all times
Asking others in your team for assistance if you are unable to independently provide the customer with the information they require.

Contact Centre Advisor - Skills & Experience Required
Inbound or outbound call centre experience desired but not essential
Customer focused with strong rapport building ability
Confident user of Microsoft Excel
Polite and professional, with a confident telephone manner
Self-motivated with the ability to work well as part of a busy team.

Contact Centre Agent - Benefits Offered
£8.91 per hour increasing after qualifying period + holiday pay
Free parking onsite
Weekly pay

Thank you for your application.
Please note Lawrence Dean Recruitment is acting as an employment agency & business.

09/06/2021

- Providing administrative support to a legal team
- Drafting letters to clients
- Updating in-house databases with information

07/06/2021

• Responding to customer queries via email
• Allocating jobs and booking equipment
• Raising invoices and credit notes

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Address

Business & Technology Centre, Bessemer Drive
Stevenage
SG12DX

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

+441438310131

Website

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