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📢 New Job Alert 🔥 Now Hiring: Digital Healthcare Development Manager at Bupa Insurance Services Limited: Job Description...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Digital Healthcare Development Manager at Bupa Insurance Services Limited: Job Description:

Digital Healthcare Development Manager

Hybrid: up to 3 days WFH

Manchester or Staines

Permanent

ÂŁ53,200- ÂŁ70,000 DOE and location + 10% Bonus + Benefits

Full-time – 37.5 hours per week

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.

The Healthcare Development Team works in collaboration with teams across the organisation to deliver digital innovations and improvements for how customers access digital healthcare and the treatment pathways they have available to them.

As Digital Healthcare Development Manager you would help drive the team’s mission to co-ordinate healthcare to drive the best possible quality, personalised experience and value for money for customers.

How you’ll help us make health happen:

The Digital Healthcare Development Manager will:

* Lead and manage delivery of digital healthcare initiatives to monitor and optimise performance and outcomes
* Develop how customers access healthcare through Bupa’s digital channels, to deliver a seamless user experience and the best outcomes
* Deliver Bupa’s digital transformation through working closely as a Business Product Owner with Digital Product Owners, Agile delivery teams and external partners
* Ensure customers receive advice, support, treatment, and care that is in line with clinical best practice and evidence-based medicine, through sourcing robust evidence and expert advice
* Implement sustainable, robust processes and digital pathways with clear process definition and ownership to reduce unwarranted variation and ensure sustainable and consistent delivery
* Embed effective controls into care management initiatives to ensure all conduct risks are well monitored and controlled
* Support the development and inspire members of the team to maximise their contribution to care management
* Play a leadership role in cross-functional project teams, and work as a business partner with other teams including Digital, IT, Service Teams, Analytics, Marketing, Sales, Finance, Legal and Compliance
* Work with marketing and sales to develop communications for the care proposition and pathways within your area of accountability

Key Skills / Qualifications needed for this role:

* A strong background as a Product Manager/Product Owner
* Extensive experience in leading the scoping, design and implementation phases of business change initiatives involving cross functional teams
* Experience in, and/or detailed understanding of health care industry would be highly advantageous
* Digital product management experience including management of backlogs and roadmap, as well as scoping, design, and delivery of new features
* Strong knowledge of change management methodology and skills including GAP analysis, process mapping, workshop delivery
* Ability to work to tight deadlines and lead a programme of multiple projects of varying sizes and complexity
* Experience of analysing complex data and appraising options that you can confidently present to senior stakeholders and external parties
* Experience of supporting strategy development across cross functional teams
* Strong negotiation and influencing skills to successfully navigate complex decision making with challenging stakeholders
* Ability to draw on their commercial acumen and strategic evaluation skills to develop practical business propositions and follow these through to successful implementation
* Experience of developing communications to promote or demonstrate the value of an initiative across multiple channels and to a wide-range of audiences

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance as a benefit in kind

• An enhanced pension plan and life insurance

• Annual performance-based bonus

• Onsite gyms or local discounts where no onsite gym available

• Various other benefits and online discounts

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:Full time

Job Area:Strategy, Change & Transformation

Locations:Bupa Place, Staines - Willow House ⚡ Apply today! ✅ Follow this page!

At Bupa, we’re passionate about technology. With colleagues, customers, patients and residents in mind you’ll have the opportunity to work on innovative projects and make a real impact on their lives.

📢 New Job Alert 🔥 Now Hiring: Reward Consultant at The British United Provident Association Limited: Job Description:Rew...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Reward Consultant at The British United Provident Association Limited: Job Description:

Reward Consultant (12-Month FTC)
Locations: Salford Quays M50 3SP, Kirkstall Forge, Leeds LS5 3BF or London
12 Month Fixed Term Contract, Full-time position: 37.5hours
Salary: Up to ÂŁ60,000
Hybrid and flexible working options available.

About the Role
We are seeking a dynamic and experienced Reward Consultant for a 12-month fixed-term contract. This role offers a competitive salary of up to ÂŁ60,000, with potential flexibility for exceptional candidates. The position involves managing and supporting the management of benefits across various regions, providing a unique and engaging challenge for the right candidate.

Key Responsibilities

* Provide specialist input, advice, design, and delivery of reward solutions for employees in existing and new markets.

* Engage with a diverse group of stakeholders and present to senior stakeholders as required.
* Design, implement, and review training materials to ensure managers receive appropriate support.
* Support the delivery of market unit-wide reward projects, develop and maintain project plans, and provide status updates to key stakeholders.

* Provide advanced ad-hoc and project-driven analysis and support on complex reward-related activities.

* Participate in and/or lead job evaluation panels, assessments, and communicate outcomes to relevant stakeholders.

* Support the development of local reward strategies for new country entries, including working with external consultants and establishing relationships with local benefits providers.

Experience and Skills Required

* Deep technical reward experience covering all elements of remuneration (pay, bonuses, benefits).
* Strong project management skills with the ability to manage multiple deadlines effectively.
* Strong numerical and analytical skills with a keen attention to detail.

* Excellent communication, collaboration, and problem-solving skills.

* Experience working with and influencing various stakeholders at all levels of an organisation.
* Experience creating and applying pay ranges
* Experience with job evaluation methodologies such as Willis Towers Watson or Korn Ferry/Hay.

Desirable Experience and Skills

* Experience with Workday or similar HR software, and training in Korn Ferry job evaluation methodology.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role as a Reward Consultant you will receive the following benefits and more:

*

Flexible Holidays scheme: 25 days holiday, increasing through length of service, with the option to buy or sell.
*

Environmental – Payroll giving scheme.
*

Financial – Wagestream, Discounts platform, Loan and saving schemes and Enhanced Pension Scheme.
*

Mental and Physical - Family mental health line.
*

Social: Volunteering days and Be You at Bupa Network

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Closing Summary
This is an exciting opportunity for a Reward Consultant to join our team on a 12-month fixed-term contract. If you are a strong communicator with excellent analytical skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply now to be part of a dynamic team and make a significant impact on our reward strategies across various regions.

Time Type:Full time

Job Area:People & HR

Locations:Bupa Place, Kirkstall Forge ⚡ Apply today! ✅ Follow this page!

Reward Consultant (12-Month FTC)Locations: Salford Quays M50 3SP, Kirkstall Forge, Leeds LS5 3BF or London 12 Month Fixed Term Contract, Full-time position: 37.5hours   Salary: Up to £60,000Hybrid and flexible working options available.

📢 New Job Alert 🔥 Now Hiring: Chef De Partie at John Lewis plc: ABOUT THE ROLEOur Chef de Partie operates as a valued me...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Chef De Partie at John Lewis plc: ABOUT THE ROLE

Our Chef de Partie operates as a valued member of our talented and friendly Catering team demonstrating a real passion for food and being motivated to invent, produce and present quality dishes in accordance with our hotel offer.
You'll be working as part of our friendly team to ensure the efficient day to day running of the kitchen and to assist in providing a consistently high quality dining experience while maintaining sales, reputation and profit of the kitchen as agreed by the Head Chef and Sous Chef.

You'll add value to the efficient and profitable running of the kitchen in order to achieve your business and personal objectives, along with those of your team and the hotel.

We work to a high standard and as a key part of the team you’ll comply with all food safety policies, procedures and practices as essential when working in catering.

You'll need to be flexible to work in different areas, if required, and adhering to all health and safety requirements at all times.


*

Salary- The full time (37.5 hour) salary range for this role is ÂŁ25,500 - ÂŁ35,500
*

Contract type - This position is a 6 months fixed term contract
*

Working pattern - A mix of shifts on a rota basis 10:45 - 21:00 11:45 - 22:00 Weekends on a rotation basis
*

Location- This role is based at our Brownsea Island Hotel

Key responsibilities

Working in a kitchen environment is fast-paced and can feel pressurised. Day-to-day responsibilities will include:

*

Maintaining sales, reputation and profit of the kitchen as agreed by the Head Chef
*

Demonstrating your passion for food to invent, produce and present quality dishes
*

Controlling stock, minimising wastage
*

Adhering to health and safety regulations at all times
*

Providing guidance and development opportunities to Commis Chefs and the wider kitchen team

Essential skills/experience you’ll need

*

Ability to work under pressure.
*

Experience working in a professional kitchen.
*

Compliance of all food safety policies, procedures and practices.
*

Great attention to detail.

Desirable skills/experience you may have

*

City & Guilds 706 1 and 2 or NVQ equivalent
*

Food Hygiene Certificate Level 2.

-SD1

-JLPGR


Closing Date:June 27, 2025

Pay:ÂŁ25,500.00 - ÂŁ35,500.00 Annual

Contract Type:Temporary

Hours of Work:37.5

Job Level:Partnership Level 9

Where You'll Be Working:Brownsea Island, Poole Harbour, Poole, Dorset, BH13 7EE

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview. ⚡ Apply today! ✅ Follow this page!

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

📢 New Job Alert 🔥 Now Hiring: Urgent Care Assistant in Kings norton maypole stirchley at Home Instead: Company Descripti...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Urgent Care Assistant in Kings norton maypole stirchley at Home Instead: Company Description

Are you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?

Are you a superhero ready for a career that is both rewarding, varied and challenging with excellent training and development?

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Caregivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support

Job Description

We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our team in Edgbaston as a CAREGiver. As a CAREGiver, you will provide a variety of non-medical services to help them keep independent in their own home.

You do not need any experience or particular qualifications to become a CAREGiver. However, it would be useful to have some experience of working in a care setting or interacting with older people. This could be personal experience of caring for a family member or voluntary experience. You will have a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and comfortable in spending time in the company of others.

Qualifications

You will not require any formal qualifications just a desire to make a difference to your clients lives. ⚡ Apply today! ✅ Follow this page!

Are you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?

📢 New Job Alert 🔥 Now Hiring: Care Professionals Urgently Needed 7am till 10pm at Home Instead: Company DescriptionAre y...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Care Professionals Urgently Needed 7am till 10pm at Home Instead: Company Description

Are you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?

Are you a superhero ready for a career that is both rewarding, varied and challenging with excellent training and development?

Home Instead Senior Care is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Caregivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support

Job Description

This is an amazing opportunity to join an established home care team - and you could be part of the change we want to give to our clients. As a Care Professional, you will support clients with their daily routines, including supporting with administering medication, help with personal care, taking people out to their appointments, and so much more.

If you're looking for a rewarding role, then this could be the role for you!

What's in it for you? We can be flexible to work around your own work/life balance, and we offer good rates of pay!

No experience? No problem! We provide an enhanced training programme, so you are ready and trained for the role, and we support you throughout your journey. We also allocate you a mentor so you have someone you can touch base with when you start.

What do we want from our Care Professionals? A kind heart, compassion, an empathy towards others, and someone with a drive to give good quality care.

Ideally, we'd like you to have a full driving licence and access to your own vehicle.

Apply today by calling 0121 456-5559 or to find out more click on the link below

Find out more about us here: https://www.homeinstead.co.uk/Edgbaston

Please note that this role is UK based, and an offer of employment is contingent on candidates having the right to work in the UK.

Additional Information

As a CAREGiver, you will receive industry leading training, great rates of pay and excellent support.

If you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, we would love to hear from you. Please click on 'I'm Interested' or alternatively, contact us on 0121 456-5559.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. ⚡ Apply today! ✅ Follow this page!

Are you able to travel to visit clients in the own homes to carry out a variety of duties including personal care, administering medication and companionship?

📢 New Job Alert 🔥 Now Hiring: Care Professionals Required at Home Instead: Company DescriptionHome Instead is the world’...
17/06/2025

📢 New Job Alert 🔥 Now Hiring: Care Professionals Required at Home Instead: Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CAREGivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.

Job Description

We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients to join our team in Edgbaston as a CAREGiver. As a CAREGiver, you will provide a variety of non-medical services to help them keep independent in their own home.

You do not need any experience or particular qualifications to become a CAREGiver. However, it would be useful to have some experience of working in a care setting or interacting with older people. This could be personal experience of caring for a family member or voluntary experience. You will have a passion for supporting others and pride yourself on delivering an outstanding service. You will be reliable, trustworthy and respectful. You will enjoy building professional friendships and comfortable in spending time in the company of others.

Additional Information

As a CAREGiver, you will receive industry leading training, great rates of pay and excellent support.

If you're looking for work which is extremely rewarding and satisfactory and have a high-degree of flexibility to meet our clients' needs, we would love to hear from you. Please click on 'I'm Interested' or alternatively, contact us on 0121 456-5559.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. ⚡ Apply today! ✅ Follow this page!

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CAREGivers to our clients based o...

📢 New Job Alert 🔥 Now Hiring: Part Time Home Care Assistant at Home Instead: Company DescriptionHome Instead Bromley is ...
16/06/2025

📢 New Job Alert 🔥 Now Hiring: Part Time Home Care Assistant at Home Instead: Company Description

Home Instead Bromley is expanding our fantastic team of Care Professionals and we’re looking for caring, compassionate people who are genuinely interested in a career in care to support our wonderful elderly clients to remain independently living at home.

We have a number of extremely flexible part time / evening / weekend vacancies (mornings /afternoons / evenings whatever works for you and your busy lives!)

You could either have a genuine interest in moving into a care role and a kind and compassionate naturally nurturing nature – or you may already have experience working as a Care Professional. Either way – we’ll provide you with all the training and support you need to succeed and love your role.

Job Description

At Home Instead Bromley, we can offer the following benefits for our Care Assistants:

* ÂŁ13 -ÂŁ14.15 per hour (DOUBLE pay bank holidays!!!!!)
* Enhanced Bank Holiday Pay Rate
* Milage @ 34p per mile
* Local & Professional Support Team available
* Blue Light Discount Card
* Refer a Friend Scheme (ÂŁ350 Bonus)
* Employee Benefits & Discount Scheme
* Award Winning, Comprehensive Induction & Ongoing Professional Development Training
* Fantastic Recognition Care Awards, and Company Events.

Qualifications

Being a Care professional means you will be a kind and adaptable person with compassionate, friendly nature.

* Companionship
* Helping with personal care
* Helping with mobility around the home
* Overseeing medication and providing medical support
* Helping with light housework such as cleaning and vacuuming
* Preparing and cooking meals
* Running errands such as food shopping or picking up prescriptions

Additional Information

We require Care Assistants to cover:

* Bromley
* Orpington
* Petts Wood
* Chislehurst
* West Wickham
* Beckenham

Of course your milage will be covered between client visits!

So – if you're looking for work which is extremely rewarding and satisfactory and want a role to work flexibility around your life, we would love to hear from you. Please APPLY NOW or alternatively, call Julie Creed on 020 8658 2535. ⚡ Apply today! ✅ Follow this page!

Home Instead Bromley is expanding our fantastic team of Care Professionals and we’re looking for caring, compassionate people who are genuinely interested in a career in care to support our wonderful elderly clients to remain independently living at home.

📢 New Job Alert 🔥 Now Hiring: Live In/ Domiciliary Care - Split role - Brighton based at Home Instead: Company Descripti...
16/06/2025

📢 New Job Alert 🔥 Now Hiring: Live In/ Domiciliary Care - Split role - Brighton based at Home Instead: Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.

Job Description

We are looking for people with kind, compassionate hearts who want to make a true difference to the quality of life for our clients and to join our team in Brighton in a split position Live In/Domiciliary Care Professional role. As a Care Professional, you will live in or visit a client's home and provide a variety of non-medical services to help them remain independent in their own home.

You will have experience of Live in and domiciliary care and reside in the Brighton Hove area. This role will suit somebody who likes the flexibility of working as short term Live in Cover and part time domicilary work giving you financial flexibility as well as time off to do other things.

Additional Information

When you have a Live in placement the daily rate will be ÂŁ115. You will be provided with 3 meals a day or an allowance from the client, a separate room to stay and access to a TV and WiFi. In addition, we offer comprehensive training and support.

When you are working in Domiciliary care you will travel to see clients in their own home. This will be on a part-time basis and paid at ÂŁ12 - ÂŁ13.50 per hour.

If you're looking for work that is extremely rewarding and you have a high degree of flexibility to meet our clients' needs, we would love to hear from you. Please contact Sian on 01273284090

We encourage applications from all sections of the community as we want to reflect the neighborhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS-enhanced disclosure. ⚡ Apply today! ✅ Follow this page!

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Care Professionals to our clients...

📢 New Job Alert 🔥 Now Hiring: Call Centre - Customer Service Advisor at Bupa Insurance Services Limited: Job Description...
16/06/2025

📢 New Job Alert 🔥 Now Hiring: Call Centre - Customer Service Advisor at Bupa Insurance Services Limited: Job Description:

Customer Service Advisor – Contact Centre

Salford Quays (M50 3SP)

ÂŁ25,450 basic salary

Opportunity to increase to ÂŁ29,750 in first 18 months dependent on individual performance

Permanent - Full time 37.5 hours per week

Our Contact Centre operates:

Monday to Friday 8am - 8pm and Saturday 8am - 4pm

Your shifts will be on rotation within our operating hours, including one Saturday a month.

First 15 weeks

*

Four days on site at Bupa Place (Salford Quays) and one day working from home*
*

You’ll start speaking with customers from week 5 of training
*

To ensure you get the most out of your training, annual leave is not available during this time.
*

After you have completed training, you can work from home up to three days a week*

We make health happen

As a Customer Service Advisor in our Contact Centre, you'll be the voice of Bupa for our customers. Whether a customer is calling about a sprained ankle or a life-threatening illness, we treat them with the same level of care and compassion. You'll guide them through the process to see if they are covered by their Bupa health insurance policy, you’ll need to be confident and comfortable declining treatment requests.

To be successful in this role you'll need to be:

*

Highly organised and resilient
*

An attentive listener
*

Focused on putting customers first
*

Confident building internal networks both with your work friends and wider business
*

Adapt well to change
*

Able to follow process and Financial Conduct Authority (FCA) regulations
*

Confidence using a PC and the ability to use multiple systems at the same time
*

To benefit from hybrid working, you will need to have a private and quiet work space with a wired internet connection (using an ethernet cable)

How you'll help make health happen:

*

Answering a variety of calls to help support our customer enquires
*

Authorising or declining treatments in line with company policy, this role may not always be easy
*

Not every treatment being requested is covered on the customers policy and you need to be confident and comfortable declining treatment requests
*

Accurately maintain our customer database, ensuring all conversations and outcomes are recorded

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing.

You can enjoy the following benefits and more:

*

Holidays - 33 days including Bank Holidays - Our inclusive bank holiday approach means that you can swap up to a maximum of four of these bank/public holidays for other days of significance within the same annual leave period.
*

Primary care service - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support. Alongside the service, you’ll have an annual allowance up to £350 which you can redeem against a menu of Bupa healthcare products.
*

Every two years, permanent employees are offered a free health assessment.
*

You can opt-in our bespoke medical insurance benefits package - This provides healthcare cover to eligible employees and their families.
*

Wagestream - Have early access up to 40% of your earned wages within minutes.
*

As an employee of Bupa, you may be eligible to join one of our Bupa pension plans. If you choose not to (or you’re not eligible to) join a Bupa pension plan, you may be automatically enrolled into our workplace pension scheme with NEST.
*

My Bupa Extras (Provided by Reward Gateway) is our one-stop shop for a huge choice of exclusive discounts and cashback deals on everything from food and groceries to home and garden, entertainment and days out, travel, and even utilities.
*

Parental Leave - We offer a range of adoption, birth parent and co-parenting support for Pay & Leave.
*

Extensive L&D program including internal development and access to apprenticeships.

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

*If you are suspected of using AI at any point during our recruitment process, you will be declined*

Time Type:Full time

Job Area:Call Centre

Locations:Bupa Place ⚡ Apply today! ✅ Follow this page!

As a Customer Service Advisor in our Contact Centre, you'll be the voice of Bupa for our customers. Whether a customer is calling about a sprained ankle or a life-threatening illness, we treat them with the same level of care and compassion. You'll guide them through the process to see if they are c...

Address

Clifton Road
Southampton
SO154GY

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