05/06/2026
We’re hiring: Five9 Outbound Consultant (Remote)
If you’re an experienced CCaaS professional who knows how to improve outbound performance in Five9, this could be the role for you.
At ALPerformance, we help businesses across the UK and US optimise outbound operations, improve connect rates, and deliver measurable results.
What you’ll do:
• Build and optimise outbound campaigns in Five9
• Troubleshoot dialler, routing, and telephony issues in real time
• Improve connect rates, pacing, and campaign efficiency
• Support branded caller ID and spam mitigation strategies
• Lead client review meetings and own delivery outcomes
We’re looking for someone with:
• 5+ years of CCaaS experience
• Strong Five9 expertise
• Excellent client communication skills
• A proactive, ownership-driven mindset
If you thrive in a fast-paced, high-accountability environment and love solving operational problems, we’d like to hear from you.
Apply here: https://apply.workable.com/remote-recruitment/j/B6A5D016BF