11/11/2020
Domiciliary Care Manager
Salary of £30K - £33k basic pay per annum
BONUS STRUCTURE CAN ADD IN EXCESS OF £12K PER YEAR ON TOP OF BASIC SALARY
Our Client is looking for an exceptional Care Professional with ambition and drive to manage and develop an existing branch which provides support to adults in the community, normally in their own homes. They currently have approximately 1200 hours per week of work delivered across North Staffordshire, Stoke and Crewe, but the incoming Manager must be prepared for growth!
The successful applicant will have a good track record in a similar position and will be able to operate in a fast paced work environment. They are looking for a strong leader that can oversee the delivery of a quality service and look for growth opportunities in other market sectors. Clients currently are referred from the local authority, there is large potential to grow via the 3 Council Framework Agreements that we currently hold.
Their clients are mainly elderly adults with complex health needs, however they are able to also support adults with Learning Disabilities, Autism, physical disability and sensory impairment. They want their service to be reflective of clients’ needs but flexible and solid enough to sustain diversity and growth.
They expect their Manager to really take the reins of the branch and lead a service that genuinely desires to improve the quality of life for our clients whilst being business minded and commercially forward thinking.
What they are offering:
A great salary with a simple and transparent commission structure.
A dynamic work environment where there is real potential for growth and professional development.
A great un-capped stream of referrals from the Local Authority.
The ability to develop new projects by expanding your existing branch or supporting new client groups.
Free training.
Our office is conveniently located with plenty of free parking.
You will have a company laptop and mobile phone
The support and guidance of another senior member of staff during the first few months to ease transition and allow for adequate induction and direction.
Your duties will include:
The creation of individualised, person centred support packages that work towards meeting identified outcomes with the clients, their carers and the purchasing council.
To develop and sustain a professional, motivated staff team.
To be an ambassador for the company, raising our organisations’ profile and reputation for good quality support.
Work to develop the branch services for your client group.
Work Closely with the Council and Brokerage Departments in acquiring new support packages.
Define an ongoing recruitment and retention strategy. Ensuring that all recruitment for your branch is carried out in accordance with CQC and Framework requirements.
Promoting equal opportunities in recruitment, placement and training & development of all staff.
Manage all the daily operations within the branch to ensure an efficient service is delivered.
Maintain full compliance in line with CQQ regulations and Framework requirement, which includes all quality monitoring checks, file audits and monitoring our staff members key performance indicators.
Identify and meet all the training and development needs for your branch.
Dealing with any complaints specific to your branch and assisting other branches in our organisation when dealing with their complaints.
Responsibility over disciplinary and grievance procedures of branch with support from our legal advisors.
Ensuring effective rostering and placement of care staff in a timely manner whilst monitoring staff punctuality, call monitoring logs and continuity of care.
Overseeing the maintaining of up to date and accurate records of all branch members, clients and placements in line with CQC regulations, Framework requirements and company requirements.
Generate invoices for completed work, maintain a sales ledger and aged debt list whilst chasing all aged debt in a timely manner
Ensuring an effective on-call system is in place
Entry Requirement
Ideally they want a minimum 2 years experience as a manager in a similar setting.
Qualifications up to QCF Level 5 are desired but not essential
We will also consider those working towards their QCF Level 5 or those that have achieved a QCF Level 3 and are prepared to work towards your LMA
Driving License and car is essential.
The ability to think creatively is essential.
Computer literacy is essential.
Company Systems Currently Used
Peopleplanner – For all rostering, compliance and the generation of invoicing.
CM2000 – For all call monitoring, punctuality, continuity and invoicing.
Reference ID: SRKA4
Job Types: Full-time, Permanent
Salary: £30,000.00-£33,000.00 per year
