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Pentasia

A world leading, award winning recruitment agency specialising in Interactive Entertainment and Digital Media. We're the digital talent specialists.

Since 2001, Pentasia has matched high caliber candidates with exceptional opportunities in iGaming, digital media, eCommerce and tech.

** Developers, Analysts, Digital Marketing Gurus, Salespeople, Professional Services, Project Managers, Acquisition Specialists ** We’ve placed over 10,000 individuals across 6 continents and won awards for our exceptional service. Pentasia's clients include glob

al online brands and emerging start-ups. With 20 years in iGaming, our candidates lead many of the world’s most iconic brands: sportsbetting, casino, slots, poker, bingo and social gaming. Current opportunities span all specialisms within the digital sector. London, Malta, Dublin, Barcelona, New York, Las Vegas and Singapore - our global network of local offices make Pentasia a truly global network. Visit pentasia.com

17/03/2026

The iGaming talent market is shifting fast. The question is no longer just how you hire, but how clearly you communicate your value.

Together with SOFTSWISS, Pentasia has launched the 2026 iGaming Talent Trends Report, built on insights from 90+ industry leaders across B2B and B2C.

Here is what is shaping hiring right now:

🔶 Market Overview: How compensation differs across B2B and B2C models
🔶 Tech Trends: The growing impact of AI on workflows and talent demand
🔶 Market Dynamics: What candidates want vs what employers expect
🔶 Brand Positioning: Why transparency is now a competitive advantage
🔶 Case Studies: Practical steps to improve hiring outcomes

One finding stands out. Organisations with clear, well-communicated employer brands consistently secure stronger talent.

If you are hiring, scaling, or rethinking your talent strategy in 2026, this report is essential reading.

Access the full report here 👉 https://eu1.hubs.ly/H0sJV1w0

10/03/2026

We’re joining SOFTSWISS for a live panel on 20 March at 13:00 CEST to discuss how companies can stop losing top talent in 2026.

Join us for Stop Losing Talent: 7 Smart Steps for Talent Strategy in 2026 and be part of the conversation on LinkedIn Live.

Register here: https://eu1.hubs.ly/H0svmT70

19/02/2026

Remote roles see the biggest salary growth: up £8,560!

The iGB Pentasia Salary Survey reveals that remote and hybrid positions are not just popular—they’re leading the way in compensation.

Since 2022–23, remote roles have seen an impressive £8,560 increase (about 12%), while hybrid work continues to gain ground as the most common workplace style.

-Remote and hybrid roles now make up the majority of the workforce.
-On-location positions are becoming less common, with minimal salary movement.
- Organisations embracing flexible work models are attracting and retaining top talent.

How is your organisation adapting to this trend? Are you positioned to compete for the best candidates in a changing market?

Download the report → https://eu1.hubs.ly/H0qz_X_0

02/02/2026

Customer Service salaries have plateaued again.

According to the iGB Pentasia Salary Survey, customer service roles continue to show minimal growth, highlighting ongoing challenges in a function crucial to player experience.

Key findings:

- Salary growth for customer service roles is flat (–0.01%), continuing a downward trend since 2023.

- Retention remains a challenge as compensation fails to keep pace with other departments.

- Employers face increasing difficulty attracting and motivating top talent for these essential positions.

- The gap between customer service and high-growth roles like Tech and Analytics is widening.

📉 Explore the full salary insights → https://eu1.hubs.ly/H0qB1WW0

23/12/2025

Executive Pay Surge: Are You Keeping Up?

MD & C-Suite salaries jumped 8.71% in 2025, marking the strongest growth in three years. Leadership roles are setting the pace, do you know how your team compares?

From tech to marketing, the iGB Pentasia Salary Survey 2025 reveals the trends shaping iGaming compensation:

✔ Which positions are leading the market
✔ How remote vs. hybrid roles impact pay
✔ Why strategic talent management is redefining hiring

Read the full report: https://eu1.hubs.ly/H0qB0Xl0

18/12/2025

📢 iGamingBusiness - Pentasia Salary Survey: Salaries by function now live 🚀

The final instalment of the iGB-Pentasia Salary Survey has landed, delivering the most comprehensive breakdown of salaries and hiring trends across every major function in iGaming.

This is the one everyone's been waiting for, and the early themes are already turning heads:

🔶 Some functions are prioritising senior hires, while others are holding steady

🔶 AI capability is becoming a baseline expectation across more roles

🔶 Working models are shifting as certain teams move back toward in‑office collaboration

🔶 Pay trends are diverging, with some areas seeing stronger pressure than others

Compare salaries across the iGaming industry in the full report.

⬇️ Link in the comments.

17/12/2025

📢 iGamingBusiness - Pentasia Salary Survey 2025 - Gaming recruitment trends shift as retention, AI and flexibility take priority in 2025

Brooke Petersen, CMO for The Conexus Group, takes us through the key iGaming recruitment trends in 2025:

🔍 Retention over recruitment
Wage growth hit 4.09 percent, but companies are investing this mainly into existing teams. Leadership development, onboarding improvements and internal capability building are becoming central to workforce strategy.

🛡️ AI governance becomes a hiring concern
As AI use increases, employers are tightening rules around how it is used in interviews and day-to-day tasks to ensure fair assessment.

🎯 Strong pool of senior candidates
Recent restructures mean more experienced leaders are now active in the market.

🌍 Flexibility and wellbeing matter most

Mid-level talent is prioritising hybrid work, family benefits and work-life balance over traditional bonus-led packages.

⬇️ Full article linked in the comments.

16/12/2025

New Release: Discover the iGB Pentasia Salary Survey 2025!

The latest edition of the industry’s most trusted salary benchmark is here. Whether you’re a hiring manager, HR professional, or simply curious about where your role stands, the iGB Pentasia Salary Survey 2025 offers a comprehensive look at pay trends, talent demand, and the impact of AI across iGaming.

What’s inside?

🔹Average salary growth across all major functions
🔹The rise of remote and hybrid roles
🔹Which positions are leading the market - and which are falling behind
🔹Insights on executive pay, tech, marketing, compliance, and more

Stay ahead of the curve. Make informed decisions for your team and your career.

👉 Download the full report today: https://eu1.hubs.ly/H0qsy6C0

15/12/2025

📢 iGaming pay rises 4.09% as AI and flexibility reshape hiring strategies

Average salaries in the iGaming sector climbed by 4.09% in 2025, the fastest growth seen in three years, according to early findings from the upcoming iGamingBusiness Pentasia Salary Survey.

📈 Tech and AI roles lead the charge

Despite economic uncertainty, demand for skills in technology, analytics, product and compliance continues to push pay upwards. In contrast, customer service roles have seen slower growth, highlighting a widening gap between high-demand and traditional functions.

“Employers are investing in critical capabilities, managing risk around AI and meeting candidates’ growing expectations around flexibility and wellbeing” says Pentasia's Managing Director Alastair Cleland.

🤖 AI adoption reshapes recruitment

AI expertise is now a key hiring trend, but it brings new challenges. Companies are tightening governance on how AI is used in interviews and daily tasks, with a stronger focus on assessing real skills rather than AI-assisted outputs.

📎 Read the full teaser in the comments below

10/12/2025

The UK Budget has fundamentally changed the economics of online gaming.

Remote Gaming Duty jumping to 40%, and a new 25% GBD for remote betting, will push many operators into unprofitable territory. Incremental cost-cutting won’t fix a structural problem; the industry needs a new operating model.

That’s why we built Conexus Enterprise: a compliant, regulator-backed offshore workforce solution designed specifically to protect margin in high-tax markets.
Through the only PAGCOR-accredited Employer of Record in the Philippines, operators can build high-quality, gaming-literate teams at a fraction of UK/Malta cost, typically delivering 60–75% cost savings across CRM, Payments & Fraud, BI, Trading, Customer Service and more. And we can deploy full operational teams in 4–6 weeks.

This isn’t outsourcing. It’s a future-proof, compliant operating model that offers:

• Structural margin protection
• Regulator-backed governance and GDPR-aligned data handling
• A deep talent pool trained in regulated online gaming
• World-class infrastructure and hands-on local oversight
• Faster, more flexible scaling with zero administrative burden

As tax pressure, salary inflation and compliance complexity rise across Europe, operators need to rethink where and how operations are built. The brands acting now will be the ones protecting EBITDA, not firefighting it.

The result: a safer, more resilient, and more cost-efficient workforce model built for the reality operators now face.

If you’d like to discuss how The Conexus Group can help offset the impact of RGD/GBD and transform your operating model, feel free to reach out.

Address

Betchworth House, 57-65 Station Road
Redhill
RH11DL

Opening Hours

Monday	8:30am - 6pm
Tuesday	8:30am - 6pm
Wednesday	8:30am - 6pm
Thursday	8:30am - 6pm
Friday	8:30am - 6pm

Telephone

+441737785970

Website

http://www.pentasia.com/

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