17/05/2024
We are hiring for a Head of Account Servicing Operations! Are you interested in working in a exciting niche pocket of Financial Services? Do you have experience of managing multiple operational areas, working with data, and robotic process automation (RPA)? If so, we would love to hear from you!
The Head of Account Servicing Operations will be responsible for developing and operating a specialist function (processing and telephony), whilst being responsible for all issues surrounding the function, including: customer queries, annual property management processes, death and long term care situations, customer vulnerability, payments and redemptions.
As well as providing first class services to our customers we also act on behalf of our funders in protecting their security and assets. At times these can be conflicting requirements, so mediation and communication will all parties becomes critical to ensure the best possible outcomes for all
Sound of interest? Pop a message over to us today and one of the team will be in touch.