12/05/2026
Customer Services Representative
1st June start
37.5 Hours per week
Monday to Friday
3-6 months temp with a view to a permanent role
£13.13 per hour (£25602.00)
Must have previous inbound call centre experience
We’re partnering with a leading financial services organisation who are looking to add a dedicated Customer Service Representative to their team.
If you have a passion for delivering exceptional service and a professional, customer-focused approach, with recent call centre experience, this could be your next career move.
About the Role
Our client is seeking an experienced and personable Customer Service Representative to be the first point of contact for their investors and clients. This is a varied role where no two days are the same — you’ll handle enquiries mostly via telephone but you will also use email and letter, ensuring every interaction meets the highest standards of care, accuracy, and professionalism.
Key Responsibilities
Respond to investor and client enquiries promptly and in line with regulations
Deliver a customer-centric experience that builds trust and strong relationships
Show empathy and professionalism when resolving queries
Meet quality, productivity, and efficiency targets
Take ownership of customer concerns and ensure timely resolution
Collaborate with colleagues to meet both customer and business needs
About You
Recent inbound call centre customer service experience (ideally in a regulated environment)
Strong attention to detail with the ability to work accurately under pressure
Flexible and adaptable to changing priorities
Professional, positive, and proactive attitude
Confident IT skills and willingness to learn new systems
GCSEs (or equivalent) in Maths and English at grade C or above
Why This Role?
This is a fantastic opportunity to join a reputable company that truly values its people. You’ll benefit from:
A supportive team culture
Ongoing training and career development
Competitive salary and benefits package
If you’re ready to take the next step in your career with a respected organisation that puts customers at the heart of everything they do, we want to hear from you.
Apply today to find out more and take the first step toward this exciting opportunity.
email: [email protected] or call 01202 674488