15/03/2020
University student in Oxford and looking for a part time job?
Till staff & Online Ticket Agent
Role 1: Till Staff
Location: Cowley Road, OX4
Contract type: 10 hours p/w
Potential interview dates: Thursday 27th Feb
Both roles require working on a 7 day rota, including evenings and weekends. Shift patterns are flexible, perfect for any university schedule.
Brief job spec -
Working in a fast paced & busy environment, we’re looking for new team members to join us! Both roles together total 16 hours p/w
Duties / responsibilities;
- Excellent customer relations and communication required
- Polite, friendly and approachable personality
- Full training provided
- Operating computerised till
- Operating scanner for tickets
- Taking cash payments
- Process card payments / issue refunds
- Deal with any customer queries as and when necessary
- Keeping till areas clean and tidy
- Fantastic promotional prospects for the right candidate
- Reporting directly to supervisor
- Over time available on request
- On occasion, you may be asked to pitch in and help with other roles, such as scanning e-tickets
Role 2: Online ticket agent
Location: Remote
Contract type: 6 hours p/w
Potential interview dates: Thursday 27th Feb
You will be passionate about delivering great customer service, be confident working alone and have excellent interpersonal skills.
Duties / responsibilities;
- Assist with help desk chat for customers
- Provide information on 2020 programme to customers
- Assist with emails and messages to online platforms
- Post relevant ticket links to customers when required
- To deal with any customer service enquiries as and when needed
- Liaise with leadership and ensure all information is passed on and good communication is maintained at all times
- Support leadership on upcoming summer programme campaigns
- Operate and assist in generating ticketing sales
How to apply? Fill out the brief application! Or message the page and speak with Amelia, you need to send across a CV!
