17/05/2021
The Assistant Cafe Manager will organise daily operations and motivate our staff to provide excellent customer service in our new cafe based on Farlows Lake. Cafe Manager responsibilities include scheduling shifts for colleagues, monitoring daily expenses and revenues and ordering supplies as needed.
Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot for anglers at Farlows Lake and customers of the Angling Direct store on site.
The position will require weekend and key holiday working.
Key responsibilities will include: Manage day-to-day operations of the café, onboard new staff, train employees on food and drink preparation and proper use of equipment , coordinate with vendors and order supplies, as needed (like takeaway cups, and ingredients), maintain updated records of daily, weekly and monthly revenues and expenses, advise staff on the best ways to resolve issues with clients and deliver excellent customer service, ensure all cafe areas are clean and tidy and nurture friendly relationships with customers to increase loyalty and boost our reputation.
