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Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 5pm

Greenbean

We’re Contact Centre Recruitment Specialists & hiring top talent so get in touch 💚

30 years of experience in delivering UK-wide partnership-based recruitment models to SME, blue-chip and global brands.

21/01/2026

We are delighted to be working with Ocado Retail once again, supporting their next intake of Customer Advisors based in their award-winning Customer Hub in Sunderland.

This is a brilliant opportunity to join a fast-paced, supportive environment and build a long-term career in customer service with a brand that genuinely values its people, alongside great colleague perks including discounts with Ocado and M&S.

If you, or someone you know, is looking for a fulfilling career in customer service and wants to be part of a team that does things the right way, follow the link in the comments below to find out more> https://www.greenbeanrpo.com/job/customer-advisor-39727

19/12/2025

A huge thank you to our team for their generosity and kindness.

Over the past few weeks, staff have been busy collecting children’s toys, which have now been dropped off in support of Cash for Kids. Seeing the volume of donations really brings home what can be achieved when people come together for a shared cause.

Cash for Kids does incredible work supporting children and young people across the UK, helping to ensure that no child wakes up on Christmas morning without a gift. For many families, that support makes a genuinely life-changing difference at what can be a very difficult time of year.

We are proud to play a small part in supporting such an important charity, and even prouder of our team for getting involved and giving so generously. NRG

12/12/2025

🎄 Christmas Jumper Day at Greenbean and NRG 🎄

Today, some of our fantastic team came into the office to spread festive cheer and support Save the Children UK's Christmas Jumper Day.

This is just a snapshot of our amazing people – many others were squeezing in those all-important school nativity plays, working from home, or using up their remaining leave to finish their Christmas shopping!

Not everyone in the photo managed to find a Christmas jumper… so we’ve decided that means double the donation for them! 😉

We’re proud to support such a great cause and help make a difference for children around the world.

13/08/2025

We’re delighted to continue our ongoing recruitment partnership with Verisure, supporting their growth with multiple opportunities in their Customer Service department at their Newcastle site.

As Europe’s leading provider of professionally monitored security systems, Verisure protects over 5.1 million families and small businesses across 17 countries - all thanks to their people, who deliver exceptional service and peace of mind to customers every day.

This role is all about providing an outstanding customer experience. In return, you'll be part of a friendly, inbound customer service team with access to a fantastic range of benefits, from your birthday off to discounted gym memberships, private healthcare, and more.

We’re proud to support Verisure in finding people who share their passion for protecting what matters most. Know someone who’d be a great fit? Tag them in the comments below and help them discover this opportunity.

𝐵𝑒 𝑦𝑜𝑢. 𝐵𝑒 𝑚𝑜𝑟𝑒. 𝐵𝑒 𝑉𝑒𝑟𝑖𝑠𝑢𝑟𝑒.

Quorum Park

18/12/2024

✈🌍Bon voyage, Nicole!

After four incredible years, Nicole leaves us this week to embark on the adventure of a lifetime—backpacking across Southeast Asia! What an opportunity!

Nicole, you've been a true asset to the Greenbean family, delivering standout results and navigating even the trickiest recruitment market shifts like a pro. Your expertise in volume recruitment and internal talent acquisition will be missed, but this isn't goodbye... it's bon voyage! Who knows—if our ambitious growth plans continue, you might be setting up a Greenbean office in Southeast Asia or Australia!

Stay safe, take it all in, and thank you for everything, Nicole. You’ll always be part of the Greenbean family. 💚

04/12/2024

Tired of recruitment challenges eating into your time and budget?

Over the past few weeks, we've explored how modern RPO and MSP solutions have evolved to meet the needs of businesses of all sizes. Whether you're a scaling start-up needing expert support for a specific project or an established organisation looking to transform your entire recruitment strategy - there's a flexible solution that fits.

From hiring a small team of experienced specialists for a specific project to outsourcing entire divisions of your business, we've shown how the right recruitment partner can protect your employer brand while delivering measurable results.

Ready to explore how these solutions could transform your recruitment approach? Visit www.greenbeanrpo.com to learn more.

20/11/2024

Need skilled recruitment support for a specific project without a long-term commitment?

Enter Project RPO, also referred to as Project Recruitment - our 'Plug and Play' recruitment solution that adapts to your immediate needs. Whether you're scaling a start-up, managing a transformation project, or navigating an unexpected surge in hiring, we provide expert recruitment support exactly when you need it.

The advantage? You get all the benefits of an experienced recruitment team without the long-term contract. We simply plug into your business, deliver your project, and step away when the job is done - bringing expertise and processes that protect your employer brand throughout.

Want to learn how Project RPO could support your next hiring initiative? Drop Dean Durrant a message to explore more. > [email protected]

18/11/2024

Together with our sister business, NRG, we were delighted to welcome over 40 business leaders to our headquarters to celebrate the launch of our HR Services and partnership with Suitability by Society Matters CIC. This inspiring event underscored our commitment to empowering businesses to navigate the complexities of an ever-evolving HR landscape. These new services are designed to bolster internal HR teams with the specialised expertise needed to manage complex projects and advance talent strategies—all without increasing permanent headcount. By offering flexible, on-demand support, we aim to ensure organisations are equipped to tackle today’s HR challenges, avoid resource gaps, and stay ahead in achieving their talent goals.

We’re especially excited to be partnering with Suitability, a programme inspired by the success of Smart Works Newcastle, to support those who identify as male in preparing for employment. With coaching, confidence-building, and interview appropriate clothing, Suitability equips men with coaching, confidence and clothing they need to be successful at interview and secure meaningful work. We’re also proud to announce a new donation station for Suitability at our headquarters in Newcastle, which joins the popular donation station for Smart Works Newcastle. Together, these initiatives mean we can support all genders with a pathway back to work.

Thank you to everyone who joined us for the launch! If you’d like to explore our comprehensive HR Service offering—now expanded to include our established HR Recruitment, HR Consultancy, and Talent Advisory Services—or learn how you can get involved with Suitability, please don’t hesitate to reach out to Julie Mordue. She’ll be delighted to guide you! > [email protected]

Together, these services and partnerships embody our commitment to empowering organisations and individuals alike, fostering meaningful careers that drive industry success and growth.

12/11/2024

Today's inaugural Talking Talent: Customer Experience (CX) Roundtable brought together professionals from a diverse range of businesses and sectors, as well as a special guest from the US visiting the UK.

Geoff Watson of Worldpay chaired the session, guiding discussions on key themes such as Insight Gathering & Voice of the Customer. This included exploring tools, the balance between automation and manual analysis, and ways to derive actionable insights. Another central theme was Customer Impact Management during Change & Transformation, with a focus on keeping CX at the forefront, aligning teams, and embedding customer goals into strategic planning.

Attendees left with new connections and a shared enthusiasm to make this a quarterly event. Interested in joining next time? Contact Julie Mordue to find out more! > [email protected]

08/11/2024

Tonight’s the night – the North East Contact Centre Awards 2024 have arrived! 🥂

The stage is set, and in just a few hours, we’ll be celebrating the outstanding talent within the North East’s contact centre community. As headline sponsor, we’re incredibly proud to support these awards, now in their 21st year!

From pioneering innovative solutions to delivering memorable customer experiences, fostering meaningful employee engagement, and uplifting local communities – you’re raising the bar and reinforcing the North East region as a centre of contact centre excellence.

To all the finalists: tonight, we’re here to cheer you on, celebrate your achievements, and recognise the hard work and dedication that brought you here. Whether or not you take home an award, you’re already champions among the best in the industry!

📽️ If you’d like to watch live from home, join the live link here from 6pm:
https://lnkd.in/e6Q47Yze > ‘Awards’ > ‘NECCA Awards Night Ceremony.’

NECCA - North East Contact Centre Awards

06/11/2024

Looking to transform how you manage your temporary and contractor workforce?

There's often confusion about what a Managed Service Provider (MSP) actually delivers. The reality? We handle everything from sourcing and screening to payroll and compliance, creating a streamlined solution that puts you back in control of your contingent workforce.

Through Greenbean's MSP solutions, you get centralised management of all temporary and contract staff, complete visibility of costs, and robust compliance processes that protect your business. Plus, we'll monitor supplier performance to ensure you're always getting the best value.

Want to learn how MSP could streamline your temporary workforce management? Drop Dean Durrant a message to learn more > [email protected]

Address

Benton Lane
Newcastle Upon Tyne
NE12 8

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Website

http://www.greenbeanrpo.com/

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