Agility People Services Ltd.

Agility People Services Ltd. Agility offers Training and Human Resource services. With over 22 years of experience

We have a range if training courses available today. Upskill your staff, and develop your business. DM for further infor...
17/02/2022

We have a range if training courses available today.

Upskill your staff, and develop your business.

DM for further information.

A variety of accredited and bespoke courses are available at Agility. DM for further information.
08/02/2022

A variety of accredited and bespoke courses are available at Agility.

DM for further information.

20/12/2021

Looking to improve communication skills? Leadership skills? Attitudes? Are there skills gaps within your employees/workplace?

Agility are a training provider based in the North East offering a variety of training courses, bespoke and accredited. to fit your needs. Please DM for further information.

Course currently available:

This course structure includes trainer instructions, trainer engagements, ice breaker, trainee engagement, team exercise, role playing, individual exercises, and questionnaires

Communication, Positive Attitude and Leadership Skills
Got to get the best from employees so they perform their best
How we communicate to our colleagues has an effect on their performance, how well they complete their Key Performance Indicators (KPI), completing their KPI’s, on their wellbeing, how good they feel working for the company, whether they feel fulfilled in their job role, and if they want to carry on working for the company. Team leaders that want their team to perform the best needs to instruct, lead and communicate with positive attitudes.

Employees will learn how to lead effective communication to their team or business

Course Modules consist of:
Verbal and Non Verbal
Importance of good communication for team performance
Trainees will learn what communication is good and what is bad
Positive and negative language
Open and Closed questions
Trainees will be able to use open and closed questions

Listening Skills
Active and Passive listening
Effects of team instructions, meeting yard talks positive or negative

Body Language
Trainees will identify positive and negative language
Trainees will identify good and bad body language skills
Gestures: Trainees will identify good and bad gestures
Positive and Negative language

Team Leading through Wellbeing
Team Leading Performance definition
Authority and responsibility
Key Performance Indicators and achieving results

Wellbeing
Definition
A happy workforce and a full filled job enrichment
Emotional Intelligence Emotional Intelligence definition
What makes employees emotionally happy and stable in the workplace
Lead yourself and your team through EMOTIONAL INTELLIGENCE and Wellbeing

Self-awareness
Team Emotions and Emotional Intelligence
Your organisation and Emotional Intelligence
Leading by Emotional Intelligence

Deflectors
Definition
Wellbeing and deflectors
Wellbeing deflectors for a balanced life
Wellbeing and work deflectors

Wishing you all a Merry Christmas, and a happy, healthy, and successful 2022! Agility 😊
20/12/2021

Wishing you all a Merry Christmas, and a happy, healthy, and successful 2022!

Agility 😊

17/11/2021

Fixed term
9am-5pm, 5 days a week

Your primary role will be to plan, conduct and execute marketing campaigns that produces high quality materials and delivers successful results for the business. You will work closely with our marketing managers to devise appropriate campaigns.
You will be responsible for planning these campaigns, sourcing appropriate target lists and producing the required marketing materials.

You will develop thorough marketing strategies that will create exposure, responses and lead which in turn will bring new sales into the business.

You will be given specific targets of touches, leads and new customers to achieve each month, your targets will be supported in the initial period of your employment whilst you get used to the products and customers.

You will be fully trained in our products, and in our procedures and systems

You will be given a company phone and laptop along with any other equipment need to carry out your job

17/11/2021

Fixed term
9am-5pm, 5 days a week

Making outbound calls and taking inbound calls from existing and prospective customer.

Your calls will be primarily based on the back of marketing and lead generation campaigns. Your main requirement is to generate appointments or qualified leads (whichever is more applicable).
You will be responsible for logging all leads, nurturing leads, qualifying them and sending them onto our sales team as qualified leads or sales opportunities.

You will also be required to undertake cold calling, being comfortable at doing this is an absolute must.

You will be given specific targets of leads and new customers to achieve each month, your targets will be supported in the initial period of your employment whilst you get used to the products and customers.

You will be fully trained in our products, and in our procedures and systems.

You will be given a company phone and laptop along with any other equipment need to carry out your job and lead generation campaigns.

17/11/2021

Fixed term
25 hours per week

Introduction/ Overview
We want to help you continue your journey in your Finance career.

Come and work with a finance team based in Middlesbrough, as we are looking for a talented and enthusiastic person to fit into our growing team.

Why should you apply?

• This role offers the opportunity to develop your skill sets and grow within the finance career ladder.
• Your opinions will be listened to and will help shape how we do things and where we go.

Who we are & what we do

We work under the brand of “Unity” and provide a variety of financial services to a number of businesses in the Teesside area. Services include accounts preparation, bookkeeping, payroll, treasury management, tax services and credit control. We look after their accounts and make sure everything is done on time and done correctly.

We are growing, hardworking and committed team and we’re always looking to develop. We are looking for a like-minded person to join our team.

What we want you to do

This is a mid-level role – so you will have had some bookkeeping/ accounting/ finance experience. We want to help you get to the next level in your career. In this role we want you to do the following: -
• Manage sales & purchase ledgers for our customers.
• Undertake debt chasing processes –following our set procedures.
• Creating and logging invoicing
• Providing payroll support – including calculating and logging payroll data for our customers
• We will help you where you need it but we are looking for proactive people who can make decisions and get things done.

Must haves
• Must be computer literate and confident using the Microsoft office packages - especially Excel. Sage 50 experience would be beneficial but not necessary as training will be provided..
• Good communication skills and telephone manner are also essential. You must be comfortable with making debt chasing phone calls
• BA Hons in Accounting and Finance or similar level qualification

17/11/2021

25 hours per week
Fixed-term

Person should be prepared to work in a busy office working on administration tasks, paperwork, recording of information on paperwork and on Information software, Information Technology software packages, filing, answering the telephone, welcoming and greeting customers with beverages, dealing with internal and external customers.
This role will suit someone who is prepared to learn new tasks to develop their career, be open to technology, someone who is friendly, confident, someone who can build up a rapport with customers hardworking, punctual, able to work to complete task to a high percentage of success rate, open to office environment and flexible.
This role is for someone with good at data input and amendment, decent IT knowledge, able to follow systems, processes and plans. However full training will be given so anyone wanting to apply without experience will be welcomed.

You will be working in Customer Services and Communication and undertaking activities of administration tasks, recording information on paperwork and IT, IT inputting, software application, administration, and other duties.
You will also be asked to do other administration tasks at the request of the business and respective management team, this will include tasks such as ensuring that letters etc are printed out and inserted into envelopes and posting them out, contacting leads and requesting they fill in questionnaires and taking inbound calls and dealing with them appropriately.

This job description is not intended to be a complete list of duties and responsibilities and is therefore subject to review and it may also change depending on business direction.

17/11/2021

Thornaby
25 hours per week
Fixed-term

Person should be prepared to work in a charity shop working in logistics, customer services and sales, you will serve customers, steam clothes, sort donations, deal with promotions, donation forms, themes and events, logistics and other shop duties.

Experience is not essential as training will be given.

Person should want to work with customers, be friendly, confident, someone who can build up a rapport with customers or potential customer, hardworking, punctual, able to work, complete their daily tasks, attend shop floor meetings, carry out instructions by line managers requests, should be a team player and help the wider community.

17/11/2021

Great Ayton
25 hours per week
Fixed-term

Person should be prepared to work in a charity shop working in logistics, customer services and sales, you will serve customers, steam clothes, sort donations, deal with promotions, donation forms, themes and events, logistics and other shop duties.

Experience is not essential as training will be given.

Person should want to work with customers, be friendly, confident, someone who can build up a rapport with customers or potential customer, hardworking, punctual, able to work, complete their daily tasks, attend shop floor meetings, carry out instructions by line managers requests, should be a team player and help the wider community.

17/11/2021

In a salon

25 hours per week
Fixed term

Person should have an excellent telephone manner, friendly, confident, someone who can build up a rapport with customers or potential customer, hardworking, punctual, able to work towards targets, able to work in a high-pressure environment, flexible, good at data input and amendment, decent IT knowledge, able to follow systems, processes and plans.
You will be required to manage self and personal skills improve your own learning and performance and have excellent communication skills.
The successful candidate’s duties include answering phones, general admin duties, helping with deliveries in and out, making tea or coffee for guest and senior staff, keeping the office and working area clean and tidy.
• The candidate will be required to answer phones and take messages for managers, and other employees in the office.
• Responding to queries and booking appointments
The candidate must also be prepared to carry out any other duties that are required to help in the general every day running of the company, this can include helping with admin, clerical and warehousing duties as and when required.

17/11/2021

25 hours per week
Fixed-term
Working from home

- Answering general enquiries and messages

- Processing customer information

- Building up a database of client's

- Sending out email's with confidential information

- Building up customer relations and rapport

Address

Brunel Road
Middlesbrough
TS66JA

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+441642697690

Website

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Agility’s Training Centre

Agility People Services is a robust training centre since 1999, offering training and assessment of national recognised qualifications with OCR since 2003. Agility has history and experience in offering Customer Services and has built a range of courses to build skills for the business and the apprentice.

Agility network locally across the Tees Valley area working with Employers, local governments, communities, and trainees.

Agility offer employers a complete package of training, assessment and recruiting an apprentice or a single part of this package. We work with employers to provide apprentices skills the business needs to develop. Agility has a successful track record, and good training resources.