Synergy Recruitment Ltd

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Synergy Recruitment Ltd We’re a local recruitment agency run by women who genuinely care.

We match SMEs across Cheshire & Manchester with brilliant Business Support staff in Admin, Customer Service, Marketing, HR & Finance, on both a temporary and permanent basis.

Report to the CEO and Board, and Shape How Finance RunsAs Finance Manager to our client in Macclesfield, you'll lead fin...
02/10/2026

Report to the CEO and Board, and Shape How Finance Runs

As Finance Manager to our client in Macclesfield, you'll lead finance day to day, report directly to the CEO and the Board, and sit on a Senior Leadership Team of three, so your voice is heard where the decisions get made and you'll have a real say in how the business is run.

There's plenty of room to put your stamp on things too - there’s a genuine appetite to keep streamlining and improving how things work, so there’s lots to get your teeth stuck into.

You'll have a fractional FD, a fractional Transactions Manager and a part-time Accounts Assistant to support you but it is a hands-on role, so you'll need to be happy getting stuck into the day-to-day processing as well as the reporting.

You'll be joining a lovely team who get on really well. Several people have been there 20-30 years, so clearly the company are doing something right!

Details:
• Hours: 35 hours a week, 9am to 4:30pm, with 2pm finish on Fridays
• Holiday: 35 days including bank holidays
• Onsite parking

To be considered you will need a minimum of AAT Level 3, or qualified by experience.

Interested? Apply here:
https://synergyrecruit.co.uk/job-listing/finance-manager-2/

📞 01625 509 182
📧 [email protected]

"Tell me about a time you dealt with a difficult customer."If you're interviewing for a customer service role, we can al...
30/09/2026

"Tell me about a time you dealt with a difficult customer."

If you're interviewing for a customer service role, we can almost guarantee you'll get asked this one.

It's also the question we see candidates trip up on the most.

Most people jump straight to how they fixed the problem. But what the interviewer really wants to hear is how you handled the person.

How you stayed calm, how you listened and how you made sure the customer felt heard before you did anything else.

The fix matters, but it's how you got there that tells them whether you'd be a great fit for their team.

Our top tip is to use the STAR structure. Set the scene, explain what you needed to do, talk through what you actually did and finish with how it turned out. It keeps you on track and stops you rambling when the nerves kick in!

We've just put together a blog with the most common customer service interview questions and how to answer them, including an example answer to this one. The link is in the comments.

What's the interview question you've always found the hardest to answer? Let us know in the comments!

24/09/2026

From January, the wrong hire could cost you a lot more than it does now.

Right now, employees need two years’ service before they can claim unfair dismissal. From January that drops to six months, and the cap on unfair dismissal compensation is being removed too.

That two years used to give businesses breathing space to put things right if a hire didn’t work out. Without it, the best protection you’ve got is getting the right person in from the start, and that means tightening up your recruitment process now.

In the video, we share where we’d start.

This is the first in a short series, and over the next few weeks we’ll be sharing more tips to help you get your recruitment process ready for January.

If there’s a part of your hiring process you’d like us to cover, let us know in the comments 💛

Looking for your first step into the office world?This entry-level customer service role will give you just that! With f...
24/09/2026

Looking for your first step into the office world?

This entry-level customer service role will give you just that! With full training and support, this is a great opportunity to begin your career.

We are recruiting a Customer Service Advisor to join our client who is based in Stretton, Warrington.

This company invests in its people, with a culture that champions growth, development, and internal progression.

They’re also as non-corporate as they come, so if you’re looking to join a fun and down to earth business, you’ve come to the right place.

Details:
• Hours: Mon-Fri, 9AM – 5:30PM
• Location: Warrington (own transport essential)
• Hybrid: 3 days in the office, 2 days WFH
• 25 days holiday + bank hols, birthday off
• Annual hotel/spa break
• Lifestyle discounts
• Free parking

To be considered you will need some experience within customer service and a minimum of 4C in Maths & English at GCSE

Interested in applying or finding out more, visit:
https://synergyrecruit.co.uk/job-listing/customer-service-advisor-2/

A Finance Manager role that fits around youOur client, a public sector organisation in Wilmslow, is looking for an exper...
22/09/2026

A Finance Manager role that fits around you

Our client, a public sector organisation in Wilmslow, is looking for an experienced Finance Manager to lead their finance function and become a key part of their senior management team.

This is a broad, hands-on role that goes beyond the day-to-day numbers. You'll have real autonomy, genuine influence over how things run, and the chance to lead improvement projects alongside your core finance responsibilities.

On top of that, you'll get a generous pension, genuine flexibility around your hours, and strong annual leave, so you can enjoy a proper work-life balance.

Details:

• Working from home, with 1 day a week office-based (fully office-based whilst training)
• 37 hours a week, with flexibility around core hours of 10am - 4pm and no fixed clocking in
• Progression through the pay band
• 26 days annual leave, rising to 31 days after 5 years' service, plus bank holidays
• Option to buy up to 10 additional days annual leave a year
• Local Government Pension Scheme, with a 28% employer contribution
• Option to build up flexi/TOIL
• Free office parking
• Training & development opportunities

To be considered you will need a minimum of 5 years' accountancy experience and previous managerial experience.

Interested? Apply here:
https://synergyrecruit.co.uk/job-listing/finance-manager/

📞 01625 509 182
📧 [email protected]

One week to go until our next Ladies in Business event! If you're constantly "on", juggling a business, a team, emails, ...
17/09/2026

One week to go until our next Ladies in Business event!

If you're constantly "on", juggling a business, a team, emails, a to-do list that never actually ends... this evening is for you.

Join us on Thursday 24th September to switch off for a couple of hours and meet other women who just get it.

Our guest speaker is Dr Vanessa Harding, PhD of Ayla Life Performance Coaching who’ll be speaking on a topic every high-achieving woman needs to hear: Who’s in Charge - Your Mind or Your Body? - it will definitely challenge how you think about stress, performance and burnout!

Alongside the talk it's a relaxed evening with drinks, dinner and genuinely good conversation with other local women in business & leadership (minus the awkward networking small talk!)

6pm til 8pm at Blossom Bistro by Prime Cut, Macclesfield.

We're down to the last few tickets, so grab yours soon.

https://www.eventbrite.co.uk/e/ladies-in-business-tickets-1997450446054?aff=oddtdtcreator

Looking to start your career in the office world?With no office-experience needed (full training is provided!) this Cust...
16/09/2026

Looking to start your career in the office world?

With no office-experience needed (full training is provided!) this Customer Service Executive role in Middlewich could be the start of your long-term career!

You’ll start on a temporary contract with a view to it leading to a permanent position after just 12 weeks.

You’ll join a friendly team in modern, open-plan offices, with plenty going on from charity days to social events.

Whether you’re starting out or bringing experience from another customer service role, this is the perfect environment to learn and grow.

Details:
• Pay: £12.71 + £1.53 (holiday pay) = £14.24 per hour
• Start and Duration: ASAP – temporary to permanent contracts available.
• 37.5 hours per week, 8 hour shifts between 8am – 8pm Monday to Friday, with approx. 1 in 4 Saturdays, half a day.
• Location: Middlewich (outskirts) – with free parking.

To be considered you will need previous experience within a customer-facing role and a polite and professional telephone manner

Interested in applying or finding out more, visit:
https://synergyrecruit.co.uk/job-listing/customer-service-executive/

📞 01625 509 182
📧 [email protected]

Join a company people genuinely love working for!We’re recruiting a Customer Service Administrator for our client based ...
16/09/2026

Join a company people genuinely love working for!

We’re recruiting a Customer Service Administrator for our client based in Adlington, Cheshire to process orders, send quotations and handle customer queries.

You’ll be working in recently refurbished, gorgeous offices alongside a friendly, sociable team who support each other and enjoy what they do.

We’ve placed several people here over the years – they’ve all stayed and continue to give excellent feedback about the company (you can't say better than that!)

There isn’t a huge amount of progression opportunities, so if you're looking to climb the ranks, this won't be for you. But the company is big on investing in training and development, so you will be able to develop your skills & knowledge.

Details:
•25 days’ holiday + Bank Holidays + your birthday off
• Pension, private healthcare, income protection and death in service cover (after probation)
• 8:30AM – 5PM (Monday – Friday)
• Free on-site parking
• Modern, recently refurbished offices with walking/running clubs, team celebrations, and regular socials

To be considered you will need experience in sales order processing or customer service within an office environment.

Interested? Drop me a message or visit:
https://synergyrecruit.co.uk/job-listing/customer-service-administrator/

📞 01625 509 182
📧 [email protected]

Looking for an admin role with clear progression opportunities?Then look no further - that’s exactly what you’ll find as...
15/09/2026

Looking for an admin role with clear progression opportunities?

Then look no further - that’s exactly what you’ll find as an Administrator at this Middlewich-based company!

You’ll be responding to emails & managing inbox queries, inputting & updating data on internal databases and sending letters & managing documentation.

With managers who actively support your development, you’ll have every chance to progress - the head of the department started in this very role!

You’ll be part of a friendly, down-to-earth, and sociable team who genuinely enjoy what they do.

Details:
• Temporary position with the opportunity to go permanent after just 12 weeks
• Pay rate: £12.77 per hour
• 37.5 hours per week
• Start: ASAP
• Office-based role in the outskirts of Middlewich
• Free onsite parking

To be considered you will need previous admin experience and proficient IT skills.

Interested? Apply here:
https://synergyrecruit.co.uk/job-listing/administrator/

📞 01625 509 182
📧 [email protected]

Are you someone who enjoys helping people and thrives in a busy environment?We are recruiting a number of Customer Servi...
25/08/2026

Are you someone who enjoys helping people and thrives in a busy environment?

We are recruiting a number of Customer Service Advisors to join our client who is based in Middlewich.

Full training is provided, so previous office experience isn't essential – meaning this is a fantastic opportunity to begin your office career!

This is an excellent opportunity to join a well-established business where you'll receive ongoing support, gain valuable office experience, and have the chance to secure a permanent role after just 12 weeks.

Details:
• Hours: 37.5 hours per week - rotating shifts between 8:00am and 8:00pm, Monday to Friday
• Free on-site parking
• Genuine opportunity to become a permanent employee after 12 weeks
• Approximately one Saturday in every four (half-day)

To be considered you will need to have experience in a customer-facing role such as retail, hospitality, care, or similar.

Interested? Apply here:
https://synergyrecruit.co.uk/job-listing/customer-service-advisor/

📞 01625 509 182
📧 [email protected]

Address

Beechfield House
Macclesfield
SK110LP

Opening Hours

Monday 9am - 5:30pm
Tuesday 9am - 5:30pm
Wednesday 9am - 5:30pm
Thursday 9am - 5:30pm
Friday 9am - 5:30pm

Telephone

+441625509182

Website

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