What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 4:30pm

CCP

Recruitment has changed. Technology has transformed how people search, connect, and hire, but we still believe recruitment is built on relationships.

CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2010 we've built an incredible reputation for successfully collaborating with people and delivering great service. We focus on partnering with clients and immersing ourselves in their brand when they’re searching for experienced, culturally aligned talent. We're proud to support hundreds of customer centric b

rands; many instantly recognisable, some lesser-known start-ups. In addition to searching for talent as a recruitment partner, we also help clients build their candidate attraction and employee retention strategies.

09/09/2026

Recruitment feels harder when budgets are tighter and business confidence is uncertain.

That doesn’t mean hiring should stop. It means every appointment needs to be more considered.

Before beginning a search, ask:

🔹 What problem will this person solve?
🔹 Which skills are genuinely essential?
🔹 What can be developed after they join?
🔹 Why should a strong candidate choose us?

Clarity at the beginning prevents wasted time, unsuitable interviews and costly hiring mistakes.

07/09/2026

Nobody enjoys telling a candidate they’ve been unsuccessful. But rejection doesn’t need to leave a negative impression.

Be prompt. Be respectful. Be clear. Where possible, offer useful feedback.

A thoughtful rejection protects your employer brand and leaves the door open for future opportunities.

Today’s unsuccessful candidate could be tomorrow’s perfect hire—or even a future customer.

How does your business handle candidate feedback?

04/09/2026

An interview is not a one-way assessment.

While you’re deciding whether the candidate is right for your business, they’re asking themselves:

🤔 Do I feel welcome here?
🤔 Are expectations clear?
🤔 Does the interviewer seem prepared?
🤔 Would I enjoy working with these people?
🤔 Does the reality match the job advert?

The best candidates often have choices.

A professional, warm and well-organised interview can make the difference between an accepted offer and a declined one.

02/09/2026

One of the biggest frustrations candidates face is silence after an interview.

A short update takes minutes:

“Your application is still under consideration.”
“We’ve experienced a delay.”
“We’ve decided to progress with another candidate.”

You don’t always need to have the final answer—you simply need to communicate.

A good candidate experience isn’t about delivering good news every time. It’s about treating people with honesty, consideration and respect.

31/08/2026

Candidate experience doesn’t begin at the interview.

It begins with:

✅ A clear job advert
✅ A straightforward application process
✅ Timely communication
✅ Honest expectations
✅ Treating every applicant with respect

Candidates may forget some of the questions you asked, but they’ll remember how your recruitment process made them feel.
Even unsuccessful candidates can become future applicants, customers or advocates for your business.

What impression is your recruitment process creating?

28/08/2026

Making an introduction is only part of the job.

We stay close, check in and remain available throughout the process. Because recruitment rarely follows a perfectly straight line.

Questions appear. Plans change. Occasionally, diaries develop minds of their own.

Whatever happens, our candidates and clients can expect responsive support, honest advice and a real person at the other end of the phone.

That’s not going the extra mile. It’s simply how service should feel.

27/08/2026

Skills and experience matter. Of course they do.

But so do personalities, ambitions, working styles and the little things that determine whether somebody will genuinely thrive in a role.

At CCP, we take time to understand the people on both sides of every placement. It helps us create introductions with real potential - not simply match words on a CV to words in a job advert.

Because a good match works on paper. A great one works between people.

26/08/2026

Nobody enjoys chasing an update. Not candidates. Not clients. Not even the person sending the third “just following up” email.

At CCP, good communication is part of good service.

We keep conversations moving, share updates honestly and make sure people know where they stand. Even when there isn’t much news, we believe that’s still worth communicating.

Clear, responsive and refreshingly human - that’s how we like to work.

25/08/2026

Behind every CV is a person. Behind every vacancy is a team trying to solve a problem.

That’s why we begin with a conversation - not a checklist.

We listen, ask the right questions and get to know what really matters to our candidates and clients. Because the strongest placements are built on understanding, trust and a healthy amount of honest chat.

Recruitment may be our business, but relationships are what make it work.

24/08/2026

A great service shouldn’t leave you wondering what happens next.

At CCP, we stay connected from the first conversation to the final outcome, and beyond. We answer questions, manage expectations and keep everyone moving in the same direction.

No radio silence. No mysterious vanishing recruiter. No need to send a search party.

Just reliable communication, genuine relationships and people who care about delivering a positive experience.

Because being there when it matters is what good service is all about.

Address

London

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 4:30pm

Telephone

+442089897779

Website

http://www.ccprecruitment.com/

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