05/06/2026
Feedback from our candidates time and time again focuses on how much our support during and also post placement had helped them.
We have asked one of our own, former staff member Samantha Kitshoff who has relocated twice in the last 5 years about her experience and what role employer support played in her family’s relocations?
This is what she has to say:
“Employer support is absolutely critical, and I think it can really make or break the relocation experience.
Of course, the financial support is hugely valuable. Things like visa costs, moving your household contents, temporary accommodation, and relocation expenses all make a massive difference because international moves are expensive, and those costs can add up very quickly. But if I am honest, whilst the financial support is incredibly important, what made the biggest difference for us was the practical, day to day support.
When you arrive in a new country, it is often the simple everyday things that feel the most overwhelming because you do not know how anything works. Things like setting up WiFi, gas, electricity, council tax in the UK, opening a bank account, understanding mobile phone contracts, figuring out where to shop, how deliveries work, how transport systems operate, even understanding what services you need and what you do not.
Those are the things that create the most stress because you are trying to make hundreds of little decisions while also settling your family, getting children into schools, helping everyone emotionally adjust, and often supporting a partner who is trying to focus on a brand new role.
One of the biggest helps for us in London was being connected to a service provider who could guide us through all of that practical setup. Just having someone say, this is how it works, these are the providers people commonly use, these are your options, and helping us get things arranged, made a huge difference. If you are relocating with a family, even more so. It is not just one person moving, it is an entire family adjusting. So yes, financial support matters hugely, but for me, the real game changer was the practical day to day support that helped us settle into life much faster and with far less stress.”
Visit our website for the full interview.
