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07/07/2024
30/06/2024

We currently have a vacancy for a group manager vacancy in MASH Service. Lewisham MASH is our front door for Children Social Care and Target Early Help, the service includes our emergency Duty Team which provides out of hours social work services for adults and children.

The service has a well-developed multi agency partnership, with key safeguarding partners co-located. At Lewisham MASH we have developed a strong performance culture, with a focus on quality child centred decision making. The JTAI in November 2022, commented positively on the quality of practice within the MASH service.

As a group manager, you will be a key member of the extended senior management team. You will manage a service area consisting of 4-5 teams and you will be responsible for practice improvement in your service area using Signs of Safety as our practice framework. You will be a skilled and reflective practitioner and leader and will have a clear vision of what good practice with children and families looks like. You will be able to use and analyse performance data effectively to support our work with children and families. You will also supervise 4-5 team managers and support them in their professional development.

Whilst the service is primarily based in Catford London SE6, we operate a hybrid approach whereby you may be required to work both in the office and from home as determined by service requirements.

Rates £40PH

Urgent Requirement
26/10/2022

Urgent Requirement

Team Manager Children, Young People and Learning As Team Manager you will lead, motivate, nurture, and manage a team (social workers and unqualified staff) to deliver a children’s social care service on a day to day basis. You will be responsible for...

21/10/2022

Job Description JOB TITLE: Cabinet Support Officer GRADE: PO2 POST NUMBER: DIRECTORATE: Governance SERVICE: Democratic Services/Mayor’s Office RESPONSIBLE TO : Head of Mayor’s Office RESPONSIBLE FOR: Occasional supervision of interns, work-experience or...

21/10/2022

The Energy Projects & Programmes Officer will primarily be supporting one of our major district heating projects, a world-first initiative to use heat from London Underground tunnels to heat local homes, as well as other projects that deliver of the...

We have a fantastic opportunity for Cleaners in Camden in North West London.Candidates should be experienced and hardwor...
15/08/2022

We have a fantastic opportunity for Cleaners in Camden in North West London.

Candidates should be experienced and hardworking, able to provide excellent results and clean large areas in specific timeframes. Immediate start.

Duties:

-Floor cleaning, hoovering and mopping

-Cleaning and tidying of communal areas, including kitchen stations

-Dusting and polishing of computers, workstations and study areas

-General office cleaning

Contracts are temporary to permanent- Various shifts available.

Rate: £11.63 - £12.00

Hours:

FULL TIME 8am to 3.45pm

Start Date: 29/08/2022

An Enhanced DBS certificate is required and will be applied for successful candidates.

If you would like to apply and are available immediately, please send your CV to [email protected]

We have a fantastic opportunity for Cleaners in Camden in North West London. Candidates should be experienced and hardworking, able to provide excellent results and clean large areas in specific timeframes. Immediate start. Duties: -Floor cleaning,...

To represent the Council by providing the first point of contact with customers, providing advice and applying sound jud...
15/08/2022

To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required.

Accountabilities:

Provide first line advice , referrals and completion of payments and resolution of queries for customers across a wide range of Council service areas with primary attention to achieving a positive and personalised customer experience.
As part of a team, take responsibility for front line delivery of advice on multiple service areas within the assigned cluster providing a coordinated, consistent, efficient and customer focussed service and achieving set access targets and ongoing improvements to the customer experience.
To work seamlessly across a number of customer service access channels - telephone, face-to- face, processing, correspondence and internet.
Streamline enquiries, referrals and overall service delivery by interpreting the needs of the customer and applying the most efficient resolution by integrating service access options where possible and achieving set access targets.
To make high quality decisions and manage complex cases and casework.
Encourage, educate and support customers to confidently access services via alternative channels including online bookings, payments and applications to contribute to the delivery of performance targets for channel migration.
To train and provide support to entry level and other experienced Customer Service Officers.
Provide a first point of contact for telephony based customer enquiries, utilising specialist telephony systems to guide and support customers in the timely resolution of their query.

To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed...

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30/03/2022

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