19/06/2026
Customer Service Administrator
Aldershot | c.£28,000 | Free Parking | Office Based
Looking for a busy, fast-paced office role where no two days are the same?
We're recruiting on behalf of a long-established, successful and growing local business that prides itself on delivering outstanding customer service. This is a fantastic opportunity for a confident and organised Customer Service Administrator who enjoys speaking with customers, managing multiple priorities and being part of a supportive team.
You'll be the first point of contact for customers, handling a high volume of calls and emails, processing orders from quote through to delivery, resolving queries and ensuring every customer receives a professional and positive experience.
What you'll be doing:
• Building strong relationships with customers and distributors
• Handling inbound calls and email enquiries
• Preparing and processing customer quotations and orders
• Producing order confirmations and managing approvals
• Monitoring orders through to delivery
• Liaising with production, despatch teams and courier companies
• Resolving customer queries efficiently and professionally
• Identifying opportunities to provide additional products and services
• Supporting the wider team to achieve customer satisfaction targets
We're looking for someone who:
• Has at least 1 year's customer service and administration experience
• Has an excellent telephone manner and strong communication skills
• Is highly organised and enjoys working to deadlines
• Is confident using computer systems and processing accurate information
• Has strong attention to detail and enjoys problem-solving
• Can adapt quickly when priorities change
• Is positive, proactive and customer-focused
• Enjoys working as part of a team
What's in it for you?
• Salary of £28,000
• Free on-site parking
• 28 days holiday including bank holidays
• Workplace pension
• Training and development opportunities
• Referral bonus scheme
• Annual leave purchase scheme
• Monday to Thursday: 8:30am to 5:30pm
• Friday finish at 5:00pm
If you're looking for a role where you can make a real impact, develop your career and join a business that genuinely values its people, we'd love to hear from you.
To apply, please send your CV to Clarity today. [email protected] OR [email protected]