Solutions 2 Recruitment

16/05/2023

Outstanding Organisation based in Haywards Heath are looking for an experienced customer services person to work in this hybrid role

Apply online for Customer Services - Hybrid jobs in RH16, Haywards Heath, West Sussex at CV-Library.co.uk

06/04/2023

Key Account Manager - Membership Services
Haywards Heath, West Sussex, England
£30,000 - 30,650 per year + Excellent benefits
http://www.applybe.com/?a=3364905B3.0

Our Membership Services client is seeking to appoint a Key Account Manager to join their growing team. This exciting new post has been created to ensure that their valued corporate members are getting the best possible experience from their membership. You will ideally have experience of working within a membership organisation, but not essential. They are looking for a confident and driven individual who will be working closely alongside some of the biggest and most recognisable brands in their sector at senior management level. You will use the knowledge you gain through your regular communications with our corporate clients to inspire future initiatives and strategies to support their growing membership. You will be adept at creating opportunities from problems and identifying member benefits.

Outstanding company benefits - £30650pa

Monday to Friday 9-5pm- Hybrid - minimum of 2 days in the office

http://www.applybe.com/?a=3364905B3.0

Our Membership Services client is seeking to appoint a Key Account Manager to join their growing team. This exciting new post has been created to ensure that their valued corporate members are getting the best possible experience from their membership. You will ideally have experience of working wit...

02/03/2023

Apply online for CREDIT CONTROLLER jobs in RH15, Burgess Hill, West Sussex at CV-Library.co.uk

02/02/2023

Export and Compliance Coordinator
Horsham, West Sussex, England
£28k - 30k per year + Excellent Company benefits
http://www.applybe.com/?a=2351DADD2.0

Our highly successful client based in Horsham are looking for an experienced Export and Compliance Coordinator, to provide excellent customer service and to promote this idea throughout the organisation. To comply with all legislations, and coordinate this through the organisation until completion. Monday to Friday - 38 hour week. Parking on site. £28000 - £30000.

Key Responsibilities:

* Entering Sales Orders and reviewing to ensure customer expectations are being met
* Acknowledgement of all Sales Orders and Providing the Customer with Export Declaration Templates
* Producing Weekly Invoice and Despatch documentation for Domestic and International Customers
* Co-Ordinate the issue and receipt of End User Documents necessary for export compliance
* Assess Ordered Goods for Export License Requirements
* Apply for Export Licenses; SIELs; OGELs and OIELs
* Maintaining records for all Export and Sales Compliance Documentation
* Processing Imported Goods; Home Use; End Use; IPR; Customs Warehouse
* Maintaining Records for all Imported and Exported goods
* Assisting in the Export and Import Compliance Audits
* Providing responses to internal and external import and export queries
* Providing responses to Customer Purchase Order Queries
* Liaising with other internal departments to enable smooth running of orders outward
* Providing, Collating data and Reporting on all departmental KPI data
* Assisting the general admin function of the business, including the preparation and submission of corporate documents

Requirements:

* 2 years previous Import and Export experience/2 years administrative experience

* Excellent attention to detail
* Have a methodical approach
* Strong communication skills, both verbal and written
* Strong numeracy skills
* Good Knowledge of Microsoft Outlook, Excel, and Word.
* Excellent organisational skills with the ability to multi-task and prioritise workload
* Positive, enthusiastic, passionate, and driven
* Be a Good team player
* Makes things happen with a can do and will do attitude
* Able to adapt to changing priorities

http://www.applybe.com/?a=2351DADD2.0

Our highly successful client based in Horsham are looking for an experienced Export and Compliance Coordinator, to provide excellent customer service and to promote this idea throughout the organisation. To comply with all legislations, and coordinate this through the organisation until completion.....

24/01/2023

Technical Sales Manager
Crawley, West Sussex, Crawley, West Sussex, England
£40k - 45k per year + £10,000 Bonus
http://www.applybe.com/?a=734F67697.0

Sales Manager (UK, Europe and Americas)

Our client are experiencing tremendous year on year growth and as a result of this are looking to employ a Sales Manager based at their HQ. The applicant will be responsible for all proactive sales relationships in the UK, Europe and Americas territories. Experience of selling equipment in the maritime industry preferential. Good communication, fast learner, self-motivated, organised and team player are key personal skills required. Ideally you will need to be located within 1 hours drive of Crawley.

Required to work with key members of staff to develop new ideas, collect and disseminate market intelligence, build on existing relationships, and drive new business. Must have experience of hitting and exceeding targets. The company operate an inbound marketing strategy and CRM. Qualified leads are presented and expected to be converted. Leads are also expected to be generated autonomously. Each route to market requires a different approach. Major and project quotations to be completed by successful applicant.

Must be willing to travel on average two weeks of each month. This will be a combination of representing the company at trade exhibitions and channel partner led customer visits.

Package

* £40k - £45k per annum salary.
* £10k per annum KPI OTE bonus scheme (paid twice each year max £5k each six months). Bonus scheme is based on hitting sales targets, gross profit target and new business target. Plus Employee ownership scheme.
* 7% company pension on total earnings (4% employee, 3% employer).
* Company car / car allowance.
* 22 days holiday plus B/Hols
* Mobile phone.
* Company credit card.
* Laptop.
* 6 month probation period.

http://www.applybe.com/?a=734F67697.0

Sales Manager (UK, Europe and Americas) Our client are experiencing tremendous year on year growth and as a result of this are looking to employ a Sales Manager based at their HQ. The applicant will be responsible for all proactive sales relationships in the UK, Europe and Americas territories. Expe...

20/01/2023

Warehouse Assistant
Burgess Hill, West Sussex, England
£25k - 26k per year + Excellent Company benefits
http://www.applybe.com/?a=334E0D243.0

WAREHOUSE ASSISTANT

Salary package £25000 - £26000 plus lucrative team bonus scheme. 40 hour week Monday to Friday - excellent holiday package up to an additional 10 days

Car owner driver due to location

Main Duties and Responsibilities

Our established client is looking for a skilled warehouse assistant able to work in a team and on their own initiative with a high attention to detail and customer focus

* Picking, packing and despatch of production orders with a high accuracy rate, ensuring the quality and presentation of goods out
* Other warehousing duties as required including, dispatch, goods in, goods logistics and stock take
* Moving palletised goods with forklift - training would be given.

* Comprehensive understanding of current and effective working strategies

* Ability to work with IT systems and learn working principles quickly accurate update of product movement
* Undertake duties for specific customer packaging requirements, including "man packing"
* Handling incoming deliveries from suppliers and checking stock against delivery notes and purchase orders.
* Stock replenishment from other stock locations.
* Preparing orders for the garment refinishing department.
* Assisting with the ongoing stock taking process.
* Fulfil training programs deemed necessary to allow you to carry out your work safely and efficiently and assist in your personal development.
* Assisting with general day to day warehouse duties as required and keep a safe, tidy and clean workplace.
* Develop and maintain product knowledge
* Present a professional image at all times
* Meet targets / KPI's
* Comply with all aspects of Health & Safety policies and procedures
* Ensuring the working environment is kept clean, tidy and in good order

http://www.applybe.com/?a=334E0D243.0

WAREHOUSE ASSISTANT Salary package £25000 - £26000 plus lucrative team bonus scheme. 40 hour week Monday to Friday – excellent holiday package up to an additional 10 days Car owner driver due to location   Main Duties and Responsibilities Our established client is looking...

20/01/2023

Customer Services Manager
Haywards Heath, West Sussex, England
£35k - 37k per year + Excellent Company benefits
http://www.applybe.com/?a=434E0CF64.0

Customer Services Manager.

Salary £35K to £37K plus excellent benefits package including enhanced holiday days. Monday to Friday - 40 hour week. No weekends.

Car owner driver essential due to rural location

Our successful and established client is looking for a skilled and experienced Customer Services Manager to join their team supporting retail and wholesale markets. This position is available due to promotion of an existing manager. A strong work ethic in support of the team and management of expectations for customers will be a key element.

Required Experience

* Implementation of improvement initiatives, ability to engage the team in changes
* Work with an ERP system to understand and manage operational performance (efficiency and effectiveness)
* Manage Processes
* Manage the department with KPIs and planned resources to ensure consistent delivery of the KPIs
* Managed third-party contract providers to meet SLAs that align with business needs
* Team Management skills: (development program methodology, experience/understanding performance management, communication rhythms, using effective meeting frequency and agendas)
* Set and accurately reported on KPI's and targets - actuals vs targets
* Routinely completing root cause analysis
* Experience of managing a Customer Service Department, including proactive and reactive customer service tasks
* Utilisation of multiple methods to obtain customer feedback such as NPS surveys, CSATs and Ticketing, CRM
* Comprehensive understanding of service strategies and technologies

Required Skills

* Excel
* Embrace technology
* Process driven
* Excellent verbal and written communication
* Analytical, able to problem solve and find sustainable solutions
* Time Management

http://www.applybe.com/?a=434E0CF64.0

Customer Services Manager. Salary £35K to £37K plus excellent benefits package including enhanced holiday days.  Monday to Friday - 40 hour week. No weekends. Car owner driver essential due to rural location Our successful and established client is looking for a skilled and experien...

17/01/2023

Groundsman Landscape Improver
Lewes, East Sussex, England
£25k per year
http://www.applybe.com/?a=434CF5A84.0

Grounds/Landscape Improver

Salary up to 25K hours 37.5 flexible Monday to Friday Must have own transport due to location

Our client is looking for an enthusiastic candidate with an interest in developing their skill base across a range of disciplines. Someone who is physically fit and enjoys all aspects of working outdoors. Could ideally suit someone who has grown up on a farm or has farming experience. Whilst this is preferred it is not essential and candidates with the right skills and willing to learn will also be considered

General Duties

* Domestic fencing
* Agricultural fencing
* Grass cutting mowing/strimming
* Hedge cutting
* Machine maintenance
* Material collection and delivery
* Tree works and forestry operations
* Agricultural maintenance
* Use of chain saws

http://www.applybe.com/?a=434CF5A84.0

Grounds/Landscape Improver Salary up to 25K hours 37.5 flexible Monday to Friday Must have own transport due to location Our client is looking for an enthusiastic candidate with an interest in developing their skill base across a range of disciplines. Someone who is physically fit and enjoys all asp...

17/01/2023

ERP System Project Manager - Part Time
Burgess Hill, West Sussex, England
£500 - 550 per day
http://www.applybe.com/?a=034CEC460.0

Our client have experienced year on year growth and are planning to continue this growth into the future. They have been working with Orderwise as their ERP for over decade. Whilst the system may be fit for purpose, their usage of it does not allow the full benefits of the system to be realised. They are looking for a Systems Project Manager to take full ownership over the entire system infrastructure and workflow management. One day - possible 2 days a week - £500 - £550 per day. Ideally office based but they will consider hybrid. 11 month contract.

Required:

· Successful record delivering multiple IT projects on time, in budget and to brief

· Experience managing multiple inhouse system environments

· Experience of implementing new digital solutions internally

· 5 years change management experience

· Track record of excellent vendor management

· Ability to manage relationships and collaborate across teams

· Technical knowledge - Knowledge of SQL and SQL Databases, testing experience

· Strong relationship management and collaboration skills across teams

· Self-management ability

· Excellent organisational skills and attention to detail

· Strong communication, and influencing skills at all levels

· Analytical and problem-solving mindset, with the ability to find sustainable solutions

· Candid and transparent communication style

· Time management skills

Desirable

· OrderWise experience

· Basic coding and script writing ability

· Data governance experience

Key Role Outcomes

· External vendors are managed, providing an ROI, adhering to SLAS and provide a service that matches the business requirements

· Improvements are identified through expert consultancy, tested and coordinated with all stakeholders, implemented and integrated in the business resulting in quantifiable efficiencies

· Creating and managing a project team as needed

· The project is completed on time and in budget, project plans are used, and proposals are created for approval

· Company-approved system guidelines are developed and enforced

Job Types: Part-time, Fixed term contract

Contract length: 11 months

Part-time hours: 8-16 per week

Salary: £500- £550 per day

http://www.applybe.com/?a=034CEC460.0

Our client have experienced year on year growth and are planning to continue this growth into the future. They have been working with Orderwise as their ERP for over decade. Whilst the system may be fit for purpose, their usage of it does not allow the full benefits of the system to be realised. The...

12/01/2023

Finance Co-ordinator
Horsham, West Sussex, England
£27k - 30k per year + Excellent Company benefits
http://www.applybe.com/?a=434BB0AA4.0

Our very successful client are looking for a Finance Co-ordinator to join the Finance Manager to run the finance department. Its a busy role based in Horsham (parking available or close the Horsham station)

£27000 - £30000 dependent on experience. Great company to work for and smart offices. Monday to Friday 38 hours per week - Hybrid working possible.

Purchase Ledger:

Weekly creditors report including matching invoices to payments

Checking invoice to purchase order

Inputting purchase invoices on Sage

Checking supplier statements

Chasing supplier invoices to match pro-forma invoices

Preparing payment run report on a weekly and monthly basis

Entering supplier payment for weekly and monthly run

Making supplier pro-forma invoice payments and enter on Sage

Sending remittance advice to suppliers once payment has been made

Sales Ledger:

Checking Sales invoices for correct nominal code

Inputting sales invoices on Sage

Reconcile weekly invoices with weekly report

Sending out monthly statements and invoices to Customers and following up for payments

Sending customer statements & debt chasing

Sales pro-forma invoices - recording on spreadsheet

Monitoring Stripe (credit card) payments from pro-forma customers

Advising on Teams when payment has been made

Customer Management:

Update Debtors spreadsheet each week

Missing invoice report - checking against bank docs

Chasing Transglobal for certified airway bill

Preparing bank documents for International customers, scanning and emailing to the international office

Credit cards:

Company credit cards - matching receipts/invoices and entering on Sage

Company credit card 'bank reconciliation' on Sage

General:

Liaison with suppliers and customers re general queries

Download invoices from portals each week

Keep a tracker spreadsheet, matching invoices to Orders

Project analysis on Sage

Deferred import VAT entries

http://www.applybe.com/?a=434BB0AA4.0

Our very successful client are looking for a Finance Co-ordinator to join the Finance Manager to run the finance department. Its a busy role based in Horsham (parking available or close the Horsham station) £27000 - £30000 dependent on experience. Great company to work for and smart offi...

03/01/2023

ACCOUNTS ASSISTANT CREDIT CONTROLLER
near Burgess Hill, Burgess Hill, West Sussex, England
£25k - 27.8k per year + excellent benefits
http://www.applybe.com/?a=6348B8496.0

Accounts Assistant/Credit Controller

Salary according to skills and knowledge £25K to £28.800K 40 Hour week Monday to Friday

Car owner Driver due to location

Our Established client offers a range of benefits including health cover, savings on childcare schemes, flexible working arrangements, 28 paid holidays per annum and 2 option days in your first year (rising to a maximum of 10 days per year), which can be used as annual leave, paid sick day or cashed in.

Desirable Systems skills

* Microsoft Office suite - excel etc.
* Sage 50 Accounts software
* Orderwise software

General Duties

* Sales ledger invoicing is up to date in order to ensure timely customer billing
* Sales ledger incoming payments are up to date in order to ensure accurate debtor reporting.
* Action credit control procedures in line with parameters in order to keep debtor days as low as possible.
* Sending statements and reminder letters to customers.
* Calling overdue customers to establish any reason for non payment and/or payment date.
* Managing process of putting customer accounts on stop and liaising with debt collection agency when necessary
* Dealing with customer invoice queries.
* Maintain sales ledger to ensure accurate debtor reporting
* Bank reconciliations
* Processing of supplier invoices
* Supplier statement reconciliations
* Average Debtor days all accounts = 50
* Credit checking 75% of accounts done in line with schedule
* Overdue statements/letters sent within 2 days of target dates
* Bank Reconciliations

http://www.applybe.com/?a=6348B8496.0

Accounts Assistant/Credit Controller Salary according to skills and knowledge £25K to £28.800K 40 Hour week Monday to Friday Car owner Driver due to location Our Established client offers a range of benefits including health cover, savings on childcare schemes, flexible working arrangeme...

30/12/2022

Customer Services/Operations Manager
Horsham, West Sussex, England
£35k - 37k per year + Excellent Company benefits
http://www.applybe.com/?a=734824C87.0

Our client are looking for an experienced Customer Services/Operations Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet their expectations. Monday to Friday 08.30 - 17.00. Parking and excellent benefits.

Key Responsibilities:

* Improve customer service experience, create engaged customers, and facilitate growth
* Take ownership of customers issues and follow problems through to resolution
* Set a clear mission and vision
* Employ strategies focused towards that mission
* Keep accurate records and document customer service actions and discussions
* Analyse statistics and compile accurate reports
* Mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
* Keep ahead of industry's developments and apply best practices to areas of improvement
* Control resources and utilise assets to achieve qualitative and quantitative targets
* Maintain an orderly workflow according to priorities

Requirements:

* Good organisational and planning skills with proven track record of project / task prioritisation
* Good problem-solving skills
* Good understanding of customer requirements with proven track record in exceeding customer expectations
* Willingness to adopt flexible work patterns when required to meet business needs
* Willingness to work with all levels within the organisation
* Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
* Experience in providing customer service support
* Excellent knowledge of management methods and techniques
* Ability to think strategically and to lead
* Advanced troubleshooting and multi-tasking skills
* Strong client-facing and communication skills
* Customer service orientation

http://www.applybe.com/?a=734824C87.0

Our client are looking for an experienced Customer Services/Operations Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and...