04/09/2026
Customer Service Representative
Who we are:
We are a family-run cycle retailer with stores nationwide and a thriving e-commerce operation. Proud to be one of the UKs leading cycling retailers, we have built our reputation on exceptional customer service, earning a 5-star Trustpilot rating and the loyalty of cyclists across the country.
Join the Team at Leisure Lakes Bikes Leyland
We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional service to our customers, ensuring their needs are met efficiently and effectively. This role requires strong communication skills, a positive attitude, and the ability to handle various customer inquiries with professionalism.
We are seeking individuals with:
Previous experience within the bicycle industry is desirable, albeit not a requirement.
Good knowledge of bikes & e-bikes.
General IT competency is necessary as you will be required to work as part of a team and share the diary/workload with your colleagues using a computer program and database.
Strong communication skills and the ability to work well within a team environment.
What We Offer:
Competitive rates (dependent on experience)
28 days paid holiday per year
Generous staff discounts
Access to our Cycle to Work scheme
The opportunity to work with some of the best brands and products in the cycling industry
Working Hours
Working from our office in Leyland your schedule will be Monday-Friday 9am-5:30pm
Apply here:
https://jobboarddirect.co.uk/current-vacancies/08643/