RyderSlade Recruitment

09/09/2021

A great interim opportunity for an experienced Customer Advisor to work in a key role handling incoming and outgoing calls for a large public sector organisation.

As a Customer Advisor you will be handling calls associated to the arrangement of home visits, both making the appointment and answering any related questions. Many of the calls will be with more vulnerable members of the community and partner agencies, so a calm and empathetic communication style is essential.

Duties will include:

Handling calls to and from members of the public, agencies and internal colleagues to book home visits.
Fast and accurate input of data into systems and calendars.
Working as part of a team to order and prioritise workload.
Skills and experience:

A calm and confident telephone manner is essential as many of the calls will be with more vulnerable members of the community.
Fast, accurate keyboard skills.
Strong IT skills with experience of scheduling appointment and using online calendars.
This customer service role is a 2 month interim position based at the organisation's Head Office on Exeter outskirts.

Full time hours, Monday to Friday (37 hours p/w)

Free parking on site.

18/02/2021

It's our 3rd business birthday this month and whilst we can't celebrate in the way we would like to, we've had chance to reflect on why this milestone feels so significant.

Our 3rd business birthday this week almost coincides with a year of living with Covid in all our lives.   This photograph was taken from March 2020 when we were celebrating being Finalists at the fabulous Exeter Living Awards. It’s hard to believe that only 11 days later we were in Lockdown and, ...

13/02/2021

We are looking for a temporary Finance Assistant to join a friendly and professional team to support them during an extremely busy time. You will be covering a range of accounts duties, mainly linked to the reconciliation for aged debt to support the credit control team, and will need to have a proactive and organised approach. If this sounds like you and you are available to consider temporary work then please get in touch!

The role:

Reconciliations for aged debt.
Logging payments against accounts.
Preparing and sending out statements.
Drafting letters regarding late payments.
Skills and Experience:

You will be an experienced Accounts Assistant, with experience of doing accounts reconcilations either as a Finance Assistant or Credit Controller.
You will have strong IT skills including Excel.
Accuracy and attention to detail is essential.
You:

This role is based in the Credit Control team, but will not involve a great deal of telephone based work and will therefore suit a candidate who enjoys process orientated work. You will be comfortable working under pressure without compromising accuracy.

This role will suit a switched on and extremely organised candidate who is available immediately for at least 3 months.

Hours -Monday to Friday 9-5.30.

Parking available on site.

Contract length: 3 months

Job Type: Temporary

11/02/2021

If you love helping customers and have fast, accurate keyboard skills we have an exciting temporary to permanent opportunity to start immediately. As a Customer Order Processor you will join this well established business, talking to customers and processing a high volume of orders at this extremely busy time for the team. You will have great communication skills, fast and accurate keyboard skills and be in a position to consider a temporary to permanent opportunity.
The role:
• Processing a high number of customer orders via email, telephone and mail order.
• Providing first class customer service by taking accurate details of orders, processing them through the system and taking payment.
Skills and Experience:
• Ideally you will have previous customer service experience from a phone and email-based role, although retail experience will be considered.
• You must have fast and accurate keyboard skills and be able to input data as you are listening to calls.
• You will have strong organisational skills and be able to maintain and calm and professional attitude at all times.
• Strong IT skills including Word, Excel and Web literacy.
Our client is based in Newton Abbot and is looking to recruit an additional team member to join them at a time where they are seeing exciting growth.
The role will initially be on a temporary full time basis with a view to leading to a permanent opportunity with the company.
Work pattern:
Working hours (37.5 hours a week) will be scheduled between 8am and 18.30 Monday to Friday.
However, the customer service team operates Monday to Sunday 8am to 8pm and candidates will need to be flexible depending on operational needs.
This role will ideally be office based, but depending on government guidance at the time may initially be based from home. (Details of the extensive health and safety measures in the office will be shared during the recruitment process)
Parking on site.

11/02/2021

Are you an experienced Legal Secretary looking for your next career move? Would you like to join a firm consistently recognised in The Sunday Times Best 100 Companies to Work for?

This is a great opportunity for a Legal Secretary to work for a leading South West firm in their Truro office, based in their residential property team. Ideally you will have previous conveyancing experience, but full and part time work patterns can be considered.

This is a positive and rewarding company culture where contribution is recognised and rewarded. Charity work, social events are just some of the ways this company easily deserves the recognition for it being a great place to work! Please read on for more details and get in touch for an informal chat.

Duties will include:

Audio typing a high volume of reports, correspondence and documents, accurately and to tight deadlines.
Team diary management
Responding to and handling client telephone enquiries.
General secretarial and administration duties including filing and copy typing.
Skills and experience:

You will be an experienced Legal Secretary, ideally with previous conveyancing experience.
A fast, accurate audio typist (digital experience) with a speed of at least 65 wpm.
You will have exceptional interpersonal skills, confident working in a team and communicating professionally with clients.
The ability to work calmly under pressure to meet deadlines is essential.
The team-orientated culture of this forward-thinking business means this role will genuinely suit a candidate who enjoys working to shared goals. More details about the culture and benefits are detailed below, but please contact us for an informal chat to find out more about this fantastic opportunity.

The details:

Hours are Monday to Friday 9-5.15 (36.25 hours a week) Part time hours can be considered too.

Attractive employee share ownership scheme.

25 days holiday a year plus a day off for your birthday.

Life insurance and private medical insurance schemes.

08/02/2021

Are you are an experienced Receptionist with outstanding customer care and professionalism as second nature? Would you like to take the next step in your career and work in an exclusive dental practice, coordinating a valued portfolio of clients and the practice’s non-clinical relationships?

We are looking for an outgoing, positive and customer-focussed candidate to join a vibrant and professional team providing outstanding customer service to new and existing clients. Based in their exquisite city centre surgery, this is a great opportunity to join a successful and growing private dental practice and play a key role in their highly skilled front of house team.

Ideally you will have a background in customer relations within a clinical setting but, more importantly, you will be empathic and commercially-focussed; committed to providing first class customer care.

Duties will include:

Managing the busy appointment diary for the practice.
Managing all enquiries from new clients, providing information on services offered by the practice, booking appointments and sending out welcome packs.
Proactively coordinating the client experience and follow-up treatment plans and appointments.
Confidently promote the range of services and treatment options available.
Manage the reception, client lounge and provide a first-class front of house experience for all patients.
Skills and experience required:

Ideally you will have experience in a front of house role from a dental or medical practice.
You will be a natural communicator with a high level of emotional intelligence; able to build trust and rapport within a professional environment.
An exceptional organiser you will be able to juggle several tasks at once whilst still providing seamless customer service.
You will be IT literate with an ability to work to regulatory standards and within strict guidelines.
You will be confident and able to proactively communicate products and services to clients, enjoying the opportunity to work towards shared business goals.
This is a great opportunity to be part of a practice which is growing and offering an exclusive, unparalleled service to its customers. If you would like to join the team at this exciting time and play a key role in its impressive journey please contact Jo or Katie for an informal chat.

Working 35 hours a week over 4 days (Monday, Wednesday, Thursday and Friday)

1 Saturday a month (with hours to be taken in lieu during that week)

25 days holiday plus Bank Holidays

Due to the nature of work this role cannot be performed remotely. Extensive Covid-19 precautions are in place and details will be provided during the recruitment process.

08/02/2021

Are you are an experienced Receptionist with outstanding customer care and professionalism as second nature? Would you like to take the next step in your career and work in an exclusive dental practice, coordinating a valued portfolio of clients and the practice’s non-clinical relationships?

We are looking for an outgoing, positive and customer-focussed candidate to join a vibrant and professional team providing outstanding customer service to new and existing clients. Based in their exquisite city centre surgery, this is a great opportunity to join a successful and growing private dental practice and play a key role in their highly skilled front of house team.

Ideally you will have a background in customer relations within a clinical setting but, more importantly, you will be empathic and commercially-focussed; committed to providing first class customer care.

Duties will include:

Managing the busy appointment diary for the practice.
Managing all enquiries from new clients, providing information on services offered by the practice, booking appointments and sending out welcome packs.
Proactively coordinating the client experience and follow-up treatment plans and appointments.
Confidently promote the range of services and treatment options available.
Manage the reception, client lounge and provide a first-class front of house experience for all patients.
Skills and experience required:

Ideally you will have experience in a front of house role from a dental or medical practice.
You will be a natural communicator with a high level of emotional intelligence; able to build trust and rapport within a professional environment.
An exceptional organiser you will be able to juggle several tasks at once whilst still providing seamless customer service.
You will be IT literate with an ability to work to regulatory standards and within strict guidelines.
You will be confident and able to proactively communicate products and services to clients, enjoying the opportunity to work towards shared business goals.
This is a great opportunity to be part of a practice which is growing and offering an exclusive, unparalleled service to its customers. If you would like to join the team at this exciting time and play a key role in its impressive journey please contact Jo or Katie for an informal chat.

Working 35 hours a week over 4 days (Monday, Wednesday, Thursday and Friday)

1 Saturday a month (with hours to be taken in lieu during that week)

25 days holiday plus Bank Holidays

Due to the nature of work this role cannot be performed remotely. Extensive Covid-19 precautions are in place and details will be provided during the recruitment process.

Salary: £20,930.00-£21,840.00 per year

30/03/2020

Success is not final; failure is not fatal: It is the courage to continue that counts".
- Winston S. Churchill

We are here if you need us over the coming weeks on the usual numbers and wish everyone the best during this challenging time. Let's get through this together 💪☀️

13/03/2020

Fantastic evening at the Exeter Living Awards celebrating with some of Exeter's greatest businesses. Very proud to be a finalist in the Business Services category - congratulations to the well deserved winner James Court from ! 👏