Thefutureworks

Thefutureworks Professional Recruitment Agency. REC Audited status. Only agency in Coventry to hold the REC Audited status - Gold standard in Recruitment!

Commercial recruitment agency set up by Coventry University to find temporary or permanent employment for students, graduates and selected members of the general public.

23/05/2022

We are currently recruiting part time Cleaners based in Coventry City Centre.
We have shifts available from 09:00-13:00 and 08:00-16:30. We may require flexibility of working hours to cover various shifts.

Please send your CV to [email protected].

04/10/2021

We are currently recruiting x10 Fogging Assistants to work Monday to Friday 11:30-16:00.
Description of Duties:
• To wear a back pack fogging machine to sanitise classrooms, lecture theatres, offices, communal spaces and any other areas requested.
• To work to the agreed fogging timings given by the time tabling.
• To wipe down and sanitise touch points in between the agreed fogging time tabling commitments.
• To empty communal bins.
• To report any issues to the Cleaning Co-ordinator or Cleaning Section Manger.

04/10/2021

We are currently recruiting part time Cleaners to work alongside the team to undertake individually, or as part of a team, the cleaning of designated areas, in accordance with cleaning specifications, to ensure that they meet the required cleaning standard.
We have various roles and shift patterns available from 6:30am to 22:00. We may require flexibility of working hours to cover various shifts.

Duties and Responsibilities
1 Undertake the full range of cleaning duties as directed on a day to day basis. Cleaning duties to include communal areas, stairs, corridors, lift entrance and the emptying of waste bins and removal of rubbish to appropriate collection points.
2 Report any concerns/queries to the Domestic Team Leader.
3 Use the full range of cleaning equipment and materials to ensure cleaning is undertaken in accordance with agreed specifications and work schedules, to an excellent standard.
4 Clean all types of surfaces, fixtures and fittings using appropriate methods, equipment and materials.
5 Report requirements for repair or maintenance of equipment and unsafe methods of working to the Domestic Team Leader.
6 Comply in all aspects of work with COSHH and Health and Safety legislation.
7 Participate in the calendar of annual events including Open Days.
AND such other duties that may be reasonably expected within the role.

PERSON SPECIFICATION
Able to undertake a range of manual cleaning activities.
Ability to main high standards of cleanliness in accordance with specified rotas.
Self-motivated and able to use own initiative.
Ability to work in a team environment.
Excellent communication skills.
Excellent customer service skills.

19/07/2021

We are are currently recruiting 10 Assistants for a 2 month Contract. working 09:00-15:00.

TASKS AND RESPONSIBILITIES
*Provide a response service for residents and tenants.
*Water testing for Legionare Compliance
*Provide a postal distribution service for designated properties within the property
*portfolio.
*Undertake a full range of cleaning duties across all sites.
*Responding to tenants and residents lock out.
*Dealing with call outs for maintenance and repairs and/or guidance.
*Recycling management.
*Grounds environment such as gritting and snow clearance.
*Undertake minor responsive works issued e.g. re-lamping, non-
*technical repairs, set-up of furniture and equipment for events etc.
*Ensure that any equipment and property defects are reported to the relevant line manager.

Based in the centre of Coventry therefore easily accessed via public transport

07/07/2021

We are recruiting a team of experienced Customer Service Advisors to join Coventry University on a three-week temporary assignment.

As a Customer Service Advisor, you will provide a first-class customer experience via inbound calls, answering queries, confirming placement offers and transferring calls to academic departments.

Working within Coventry University’s Customer Experience Team you will receive full training through their excellent training and induction programme.

This is a fantastic opportunity to join one of Coventry’s leading employers. Commencing on the 28th July 2021 to 10th August 2021, you must be available to work for the full duration of the assignment.

The role:
• Provide excellent customer service via high volume inbound calls.
• Provide assistance to prospective students and returning students with the UCAS system and accepting and making university place offers.
• Make outbound calls to prospective students if call backs are needed.
• Manage all interactions in a professional and efficient manner in line with Coventry University’s excellent customer services standards.
• Transfer students to the relevant departments as required.
• Log and track student’s requests and enquiries in a courteous, efficient and timely manner via call logging database.

The candidate:
• Experience in a fast paced customer service/call centre role is essential.
• Excellent telephone manner with the ability to listen and fully understand a customer’s needs.
• Excellent attention to detail with understanding of data protection.
• Strong IT Skills.
• Ability to work under pressure in a fast paced customer focused environment

06/07/2021

Customer Service Advisors
£9.57 an hour
Coventry City Centre

We are recruiting a team of experienced Customer Service Advisors to join Coventry University on a three-week temporary assignment.

As a Customer Service Advisor, you will provide a first-class customer experience via inbound calls, answering queries, confirming placement offers and transferring calls to academic departments.

Working within Coventry University’s Customer Experience Team you will receive full training through their excellent training and induction programme.

This is a fantastic opportunity to join one of Coventry’s leading employers. Commencing on the 28th July 2021 to 10th August 2021, you must be available to work for the full duration of the assignment.

The role:
• Provide excellent customer service via high volume inbound calls.
• Provide assistance to prospective students and returning students with the UCAS system and accepting and making university place offers.
• Make outbound calls to prospective students if call backs are needed.
• Manage all interactions in a professional and efficient manner in line with Coventry University’s excellent customer services standards.
• Transfer students to the relevant departments as required.
• Log and track student’s requests and enquiries in a courteous, efficient and timely manner via call logging database.

The candidate:
• Experience in a fast paced customer service/call centre role is essential.
• Excellent telephone manner with the ability to listen and fully understand a customer’s needs.
• Excellent attention to detail with understanding of data protection.
• Strong IT Skills.
• Ability to work under pressure in a fast paced customer focused environment

If interested please email your CV to [email protected]

Address

8-14 Harnall Row
Coventry
CV15DR

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+442477655273

Website

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