24/06/2019
Customer Service Agent- Italian
Manchester, Greater Manchester, England
http://www.applythis.net/?a=11F23ED81.0
If you're looking for an Inbound Customer Service opportunity with a global business that promotes positive change, development and career progression then this is the role for you.
We are currently offering some fantastic benefits including;
* Bonus and on target related earnings
* Increased rewards for speaking a second (or third) language
* Excellent staff discounts on flights around the world!
* Real career progression - a company built around developing people
* Free on-site parking
All you need to be considered for a telephone interview is the ability to speak English and Polish or German, French, Czech, Italian, Portuguese. More information is outlined below, apply now to start your journey!
As a Customer Service Advisor, you will be responsible for booking flights, managing existing flights/bookings, managing customer queries and general customer care.
This role will involve dealing with people from across the globe, so you must be able to speak English and Polish or German, French, Czech, Italian, Portuguese.
About you:
* Experience in customer service, ideally in a contact centre-based role
* Fluent in spoken and written English & Polish or German, French, Czech, Italian, Portuguese.
* Excellent telephone manner
* Legal right to work in the UK
* Additional language skills favourable
About the role:
* Taking inbound calls from customers and confirming bookings
* Managing customer requests and handling customer queries efficiently
* Change reservations and upsell alternatives flights where services are full/unavailable
* Using internal systems to quote and sell tickets
* Offer all company special products, promotions, and offers at all times.
* Convert calls to sales opportunities where applicable
http://www.applythis.net/?a=11F23ED81.0
If you’re looking for an Inbound Customer Service opportunity with a global business that promotes positive change, development and career progression then this is the role for you. We are currently offering some fantastic benefits including; Bonus and on target related earnings Increased rewa...