Fortem & Mode

Fortem & Mode Specialist provider of HR, Payroll & Recruitment services to the hair, beauty and retail industries 💫

Register your interest for work at https://fortemandmode.com/staffarea/

It’s been a busy month for our team supporting across ✨From dedicated brand training sessions, to the Black Cube pop-u...
24/05/2026

It’s been a busy month for our team supporting across ✨From dedicated brand training sessions, to the Black Cube pop-up in the fragrance hall, to continued presence on the main Serge Lutens counter at Harrods, this is a brand partnership being delivered across multiple touchpoints in real time.At the centre of it all is our Area Manager Cengiz, ensuring consistent support on the ground so our consultants are fully prepared, confident, and able to represent the brand to the highest standard.What makes luxury fragrance so powerful in retail is how everything connects. Training builds knowledge, activation brings visibility, and confident consultants bring it to life through customer interaction on counter.We’re proud to see our consultants delivering consistently strong work across the brand, and to continue supporting Serge Lutens within one of the most iconic retail spaces in the world.

A little behind the scenes with ✨We’ve loved supporting their recent activations across Cardiff and Kingston, where th...
17/05/2026

A little behind the scenes with ✨We’ve loved supporting their recent activations across Cardiff and Kingston, where the focus has been all about creating real moments with customers on counter.Think: Spin the Wheel energy, but with substance behind it. Every customer starts with a 15-minute personalised skin consultation before taking part, turning what could be a quick interaction into something far more meaningful.It’s been amazing to see our consultants bringing that balance of expertise, energy, and education to life in-store - creating conversations that feel natural, engaging, and genuinely tailored to each customer.Exactly the kind of brand experience we love to be part of. ✨

April was all about standout performance, strong client relationships and consultants making a real impact across every ...
04/05/2026

April was all about standout performance, strong client relationships and consultants making a real impact across every counter they step onto.🌟 Grace: Grace delivered an incredible 265% average to target during the incentive - the highest across the entire team. Across the campaign, she consistently delivered strong results, combining great product knowledge with a naturally confident and engaging approach. Since joining us in 2025 (after being a loyal customer to several of our brands), she’s made an immediate impact.🌟 Sultan: Supporting across London, particularly at harrodsbeauty Knightsbridge, Sultan has received excellent feedback from management teams for her professionalism and customer approach. She’s been specifically requested back by both and , which speaks volumes. Reliable, proactive, and always going the extra mile, she’s a pleasure to work with.🌟 Hei-Tao: Supporting NARS and , Hei-Tao consistently delivers a true luxury service experience, taking time to build genuine connections with clients. Her strong commercial focus and attention to detail have driven exceptional results, leading to a well-deserved permanent role with .Thank you Grace, Sultan and Hei-Tao for representing Fortem & Mode to such a high standard. 🖤📩 [email protected]

We believe recruitment should feel personal - not transactional.From first conversation to placement (and beyond), we wo...
25/04/2026

We believe recruitment should feel personal - not transactional.

From first conversation to placement (and beyond), we work closely with every consultant we represent.

It’s a more hands-on, considered approach, and it’s why many of our consultants choose to work with us.

Swipe to see what our consultants say about us 👉

From Cengiz’s Camera Roll 📸Fortem & Mode Area Manager, London 🇬🇧Cengiz has been visiting teams across London. Connecting...
04/04/2026

From Cengiz’s Camera Roll 📸Fortem & Mode Area Manager, London 🇬🇧Cengiz has been visiting teams across London. Connecting with consultants, supporting them on counter, and capturing the energy and professionalism they bring to every brand.From mentoring in the moment to spotting those standout interactions, it’s always inspiring to see our consultants in action. These snapshots celebrate the people who make Fortem & Mode shine across the capital.Thank you to our London team for your dedication and passion - it’s a pleasure to see you bringing brands to life every day. 🖤

March has been all about consultants who make an impact wherever they step on counter - delivering exceptional service, ...
27/03/2026

March has been all about consultants who make an impact wherever they step on counter - delivering exceptional service, strong results and representing Fortem & Mode with professionalism and passion. 🌟 Nikhita: After just one shift supporting , Nikhita received outstanding feedback and is already being requested for regular shifts at Galway. Quickly immersing herself in the brand, she confidently engaged customers, supported with deliveries and drove sales from day one - an incredible start.🌟 Aneesa: Recently supporting and at . Aneesa has quickly become highly requested by both brands. With strong product knowledge and a confident, engaging approach, she delivers thoughtful consultations and consistently excellent results.🌟 Mimi: After impressing .beauty over Christmas, Mimi has continued to shine supporting and promoting their Centella Redness launch. Flexible, proactive and consistently delivering strong sales, she brings genuine passion and energy to every shift.🌟 Maxine: With over 16 years in the beauty industry and experience with brands including Chanel, , , and , Maxine brings expertise, warmth and professionalism to every counter she supports.Thank you Nikhita, Aneesa, Mimi and Maxine for representing Fortem & Mode so brilliantly - we’re proud to have you on the team. 🖤Interested in joining our team?📩 [email protected]

Even the most beautiful fragrance doesn’t always sell itself.In a busy department store fragrance hall, customers are su...
21/03/2026

Even the most beautiful fragrance doesn’t always sell itself.In a busy department store fragrance hall, customers are surrounded by incredible scents from some of the world’s most iconic fragrance houses.What turns curiosity into a purchase is often the person behind the counter.Great fragrance specialists don’t just spray a blotter. They tell the story behind the scent. They guide customers towards something that feels personal. They create moments of discovery that customers remember long after they leave the store.It’s a craft. And the very best consultants make it look effortless.This National Fragrance Week, we’re celebrating the talented fragrance specialists who bring these brands to life every day on the shop floor.And if fragrance is your passion, we’d love to hear from you.We’re always looking for experienced consultants to join our team supporting luxury fragrance brands in department stores and boutiques across the UK & Ireland.✨ Visit the link in our bio to join our team

Even the most beautiful fragrance doesn’t always sell itself.In a busy department store fragrance hall, customers are su...
21/03/2026

Even the most beautiful fragrance doesn’t always sell itself.In a busy department store fragrance hall, customers are surrounded by incredible scents from some of the world’s most iconic fragrance houses.What turns curiosity into a purchase is often the person behind the counter.Great fragrance specialists don’t just spray a blotter. They tell the story behind the scent. They guide customers towards something that feels personal. They create moments of discovery that customers remember long after they leave the store.It’s a craft. And the very best consultants make it look effortless.This National Fragrance Week, we’re celebrating the talented fragrance specialists who bring these brands to life every day on the shop floor.And if fragrance is your passion, we’d love to hear from you.We’re always looking for experienced consultants to join our team supporting luxury fragrance brands in department stores and boutiques across the UK & Ireland.✨ Visit the link in our bio to join our team

“We’re proud to be a recommended staffing agency at Harrods, supporting beauty and fragrance brands within one of the mo...
12/03/2026

“We’re proud to be a recommended staffing agency at Harrods, supporting beauty and fragrance brands within one of the most prestigious retail environments in the world.We’re currently growing our Harrods team and looking for polished, confident consultants who understand luxury service and love representing premium brands on counter.If you have strong product knowledge, impeccable presentation and the confidence to engage high-expectation customers, we’d love to hear from you. Flexible shifts, exposure to world-renowned brands and dedicated local support are all part of the Fortem & Mode experience.✨ Interested in working at Harrods?Tap the link in bio to apply or DM us for more details.

Happy International Women’s Day 💐Today we’re celebrating the talented, resilient women shaping luxury beauty retail ever...
08/03/2026

Happy International Women’s Day 💐Today we’re celebrating the talented, resilient women shaping luxury beauty retail every day – from the shop floor to leadership roles. At Fortem & Mode, we’re proud to support women building flexible, fulfilling careers in the beauty industry, and we’re grateful for the care, professionalism, and dedication our community brings to every shift.To mark the occasion, we’ve taken a moment to spotlight some of the incredible women we work with - sharing their insights on confidence, resilience, and delivering exceptional customer experiences.✨ Read the full article via the link in our bio!

Address

Unit 17-18 Goodsheds Container Village
Cardiff
CF625QU

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+442921921530

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