ICG Careers

11/06/2026

Commission might attract people… but it won’t keep them. ⚠️

There’s a belief in this industry that money is the main driver.

“Offer more commission and people will stay.”
But reality tells a different story.

People leave well-paid roles all the time.
Not because of money.
Because of the environment.

Unclear expectations ❌
Inconsistent support ⚠️
Unstable leadership 🧩
No real sense of progression 📉

That’s what drives people out.
And when culture is off, commission doesn’t solve it.
It just buys time.

If you want retention, focus on what people experience every day.
Not just what they earn at the end of the month.

Because culture isn’t soft.
It’s strategic.

What’s the biggest reason you’ve seen people leave a role? 🤔

10/06/2026

Leasehold transactions can still feel more complicated than they need to be, especially with more changes expected over the coming months.

To help agents and clients make sense of it all, Complete ASAP has created a straightforward factsheet covering the key differences between leasehold and freehold, common causes of delays, and the latest changes agents should be aware of.

Find the factsheet herehttps://completeasap.co.uk/wp-content/uploads/2026/04/Leasehold-vs-Freehold-Factsheet.pdf

Complete ASAP have also recently shared interesting insight around communication in conveyancing and why more portals alone won’t fix delays in the home moving process. Head over to their website to explore the latest articles and insights.

09/06/2026

Working with your dad… dream or disaster? 👀

If I’m honest?
It’s intense.
But I wouldn’t change it for the world.

There’s pressure, of course.
Daily check-ins 📞
High standards
No hiding from results

But alongside that…
There’s learning you just can’t put a price on.

Work ethic 💼
Honesty 🤝
Doing things properly, even when it’s harder

That’s the biggest thing I’ve taken from it.

In an industry where it’s easy to say what people want to hear…being honest stands out.

And ironically, it leads to better outcomes.
Better salaries.
Better roles.
Better relationships.

It’s not always easy working with family.
But when you get it right… it’s powerful.

Would you work with a family member… or keep business and family separate? 👇

31/05/2026

Leeds fans… this one’s for you. ⚽👀

We’re back with another Leeds United quiz… and this one had everything 😅

Big moments.
Big players.
And a few answers that didn’t quite land…

Beckford at Old Trafford? ✔️
AC Milan at Elland Road? ✔️
Bielsa bringing Leeds back up? ✔️

Then it got a bit… questionable 😂
Because when you’re put on the spot, even the obvious ones aren’t always that obvious.

But that’s football.
It’s memory.
Emotion.
And a bit of chaos under pressure.

Especially when Leeds are involved.

How many of these would you have got right without thinking twice? 👇

29/05/2026

It’s easy to stay busy without feeling like you’re moving forward.

The agents who build strong careers are clear on what comes next and focus on the things that make a real difference.

They keep developing the right skills and take consistent action over time.

That’s what creates progress, and progress builds confidence.

Take the next step with the right support through ICG Careers https://bit.ly/4qedreK

28/05/2026

They looked perfect on paper… and it still didn’t work. 👀

Great CV, Strong experience, Ticks every box and yet… it falls apart.

Because most hiring failures aren’t about capability.
They’re about fit.

Too often, recruitment gets rushed. ⏱️
Culture is assumed.
And short-term pressure overrides long-term thinking.

The result?
It doesn’t just cost money 💸
It costs morale.
It impacts trust.
And it slows momentum.

Better hiring isn’t about moving faster.
It’s about slowing down.

Understanding the environment 🧠
Being honest about the role
And hiring for where you’re going… not just where you are 📈

Because recruitment isn’t a transaction.
It’s a people decision.

What’s been the biggest hiring mistake you’ve seen or experienced? 👇

22/05/2026

It’s not about doing more. It’s about focusing on what matters.

The agents who move forward are clear on their priorities and consistent in how they show up.

They build habits that last, and that’s what creates real momentum.

And over time, that momentum shapes a career.

Focus on what moves you forward with ICG Careers https://bit.ly/4qedreK

15/05/2026

A lot of agents reach a point where they want more from their career.

Not more hours, but clearer direction.

Knowing what to focus on and what actually moves things forward makes all the difference.

The agents who progress fastest understand their strengths, take the right steps, and stay consistent over time.

That’s what builds confidence, and confidence opens doors.

Get clear on your next step with ICG Careers https://bit.ly/4qedreK

14/05/2026

Strong partnerships in property are built on trust, consistency, and shared standards.

Complete ASAP works with a wide network of estate agencies and suppliers across the UK, helping support transactions through to exchange and completion.

Kerfuffle recently spoke with several agency partners to hear their honest experiences, and the impact those partnerships are having on their businesses.

For those interested in a peer perspective, the testimonials can be viewed here: https://vimeo.com/showcase/12066101?fl=so&fe=fs

There is also a freehold vs leasehold factsheet available, designed as a practical guide for agents and brokers:https://completeasap.co.uk/wp-content/uploads/2026/04/Leasehold-vs-Freehold-Factsheet.pdf

12/05/2026