24/06/2021
WMHC
West Midlands Health Care will guide and support all individuals while promoting independence in their day to day life. We respect their choices and beliefs and dignity at all times.
Our tailor made service provides an individual and subjective approach and experiences that enables us to provide a special, high quality service which then meets the demand of requirements of even the most complex needs
Our team provide a holistic and caring approach while thriving to make sure every detail is covered
WMHC Ltd provide accommodation, housing-related support, and other interventions to a wide range of people to help them change their lives. We provide accommodation, support and wellbeing services, outreach, information, advice, and guidance across England and Wales.
We also provide private rented accommodation and are growing this area of our work via a letting’s agency. We help those who are most in need and hardest to engage to find and/or maintain accommodation so that they feel safe and encourage them to be independent and reach their aspirations.
Job description
WMHC are recruiting for a housing support worker to join our existing team. Applicants must be able to do the following:
Providing Support to Vulnerable Adults.
working with our service users in accordance with their support plans
creating and reviewing support plans for all our users
identifying and recommending relevant support services
maintaining and developing relationships with our service users daily
being able to problem solve and think on your feet whilst under pressure.
supporting service users to maintain their tenancies.
Managing Properties:
making sure that the properties environment is to a high standard of living for the service users.
assisting service users with cleaning in the properties to ensure hygiene levels are to a high standard with all our users.
ensuring that all properties are secure and safe for our service users by physically checking keys, locks & doors.
being able to identify maintenance work that needs to be carried out and liaising with management to ensure that properties are maintained to a high standard.
ensuring that all policies and procedures are being followed by yourself and the service users.
collecting service charge from service users and handling cash
ensuring that new tenants are provided with all relevant items and rooms are of good standards & also ensuring that rooms are ready & clean for new clients when clients move on
carrying out weekly health and safety checks and ensuring the checks are done to a high standard.
Office Work:
writing logs daily on your interactions with tenants regarding support
completing and updating support sessions with tenants
keeping record of service charge collections to identify users who are in arrears.
keeping fire, health & safety check logs for all your properties
being able to do basic paperwork such as making folders for new clients, documenting them correctly, and organizing them in order.
completing starter packs with new tenants and being able to explain each document to them.
Ensuring the tenant is in receipt of benefits.
Skill Set:
being able to communicate professionally.
have good reading and writing skills.
being able to work efficiently under pressure.
having exceptional organization skills
being reliable and trustworthy
being able to manage time effectively.
having excellent knowledge of using computers i.e., Ms. word Ms. PowerPoint and Ms. Excel
- Applicants must have use of their own vehicle with no more than 6 points on driving license
· Minimum 1 Year experience in Support Work.
Working average of 37.5 Hours Per Week between the hours of 9:30-5:30.
Applicants will be subject to an enhanced DBS check.
