24/09/2026
ServicePower has introduced AI-powered image analysis into its field-service application.
An engineer photographs the installation, inspection or repair while onsite.
The AI immediately checks whether the image meets the customer's requirements and returns a pass, marginal or fail result.
This gives the engineer the opportunity to retake the photograph, capture missing information or recheck the work before leaving.
The image and assessment are then attached to the relevant job record—even where internet connectivity is limited.
It could help reduce those occasions when missing or unclear photographs are only discovered later, delaying compliance checks, remedial quotations or invoicing.
An interesting development.
Is this the direction field-service reporting is heading?
ServicePower Expands Mobile Field Service Management Solution with AI-Powered Visual Intelligence for Field Service Workers