MAVI Consulting

06/03/2024

🇬🇧We’re recruiting a Senior Customer Service Advisor - Legal Domain for the UK market, based near Paris.

Full time (36h per week)
CDI permanent contract
Start date: TBC

Your Profile
- Native or Fluent (C2) level of written and verbal communication skills in English
- Holds previous experience in a legal domain / litigation / complaints L2
- Knowledge of consumer law would be a plus
- Experience in customer service / call center environment preferable

Applicants should hold valid documentation to live and work in France.
Applications will be subject to tests + interview.

If interested, please send your CV to:
[email protected]

06/02/2024

🇮🇹 We’re looking for Italian speakers for Customer Service advisor positions based in Gennevilliers (10 mins from Paris.)

Full time (36h per week)
CDI permanent contract
Start date: March 4th

Your Profile
- Native or Fluent (C2) level of written and verbal communication skills in Italian
- Good level of English
- Support oriented attitude, with a knack for helping others;
- Team player with strong problem solving and conflict management skills;
- Experience in telephone customer service / call center environment (preferred);
- Flexibility working in shifts (shifts include evenings and Saturdays)

Applications will be subject to a language test + interview.

To apply or for more info, please send an email to: [email protected]

13/12/2023

Are you looking to spend time abroad and gain experience in international environment or are you already in the country and looking for new challenges?
We have following roles currently available!

Lisbon, Portugal
Content Analyst – Legal (LOOA) – Dutch + English
Customer Support Agent – German + English
Video Content Analyst – German, Dutch, Norwegian + English
Quality Analyst – German + English
Advertisers Support – Turkish, Polish + English
Content Moderator – Latvian + English
Safety Content Writer – Japanese + English

Your profile:
- Well written and spoken level in one of the above-mentioned languages (CEFR level: C1/C2) + good level of English
- Previous experience or in similar roles is a must
- Must have valid documents to be able to work full time in Portugal

What we offer:
- Permanent contracts
- Competitive salary + bonuses
- Relocation support
- Chance to experience life and culture from different perspective
- Amazing international environment

Applications will be subject to a language test + interview.

For more info send dm or to apply please send email to: [email protected]

25/10/2022

We’re looking for German, French and Dutch speakers to be part of a brand-new Customer Support team for a start-up company who are launching their offices in Paris.

Full time (36h per week) | CDI permanent contract
Start date: December 2022

Your Profile:
- Minimum 1 year in the customer service industry or other relevant experience
- Highly customer orientated
- Fluent German, French or Dutch & good level of English, any other relevant language is a plus
- Able to multi-task while providing exceptional quality of work
- Good writing skills and at ease with the use of computer tools
- Flexible and adaptable; able to deal well with changes
- Able to work autonomously, as well as within a team
- Excellent communication and interpersonal skills
- Passion for excellence and contributing to the success of the business

Applications will be subject to a language test + interview.

For more info or to apply please send email to: [email protected]

10/05/2022

We’re looking for native or fluent Italian, Norwegian, Swedish, Finnish and German speakers (CEFR level: C2) for customer service advisor roles based near Paris, France.

Full time (36h per week)
CDI permanent contract
Start date: June 2022

Your Profile
- Native or Fluent level of written and verbal communication skills in Italian, Norwegian, Swedish, Finnish or German (CEFR level: C2) plus good level of English
- Support oriented attitude, with a real motivation for helping others;
- Team player with strong problem solving and conflict management skills;
- Experience in telephone customer service / call center environment (preferred);
- Must have valid documents to be able to work in France full time

Applications will be subject to a language test + interview.

To apply please send your cv to [email protected]

MAVI Team

15/04/2022

We’re looking for native or fluent Italian, Dutch, Norwegian, Finnish and German speakers (CEFR level: C2) for customer service advisor roles based near Paris.
Full time (36h per week)
CDI permanent contract
Start date: May 2022
Your Profile
- Native or Fluent level of written and verbal communication skills in Italian, Dutch, Norwegian, Finnish or German (CEFR level: C2) plus good level of English
- Support oriented attitude, with a real motivation for helping others;
- Team player with strong problem solving and conflict management skills;
- Experience in telephone customer service / call center environment (preferred);
- Must have valid documents to be able to work in France full time
Applications will be subject to a language test + interview.

To apply please send your CV to [email protected]

MAVI Team

17/03/2022

For our world-renowned Client in the luxury industry, we are recruiting following language profiles:

Trilingual Customer Service Advisors
Portuguese/French/English
Spanish/French/English

Bilingual Customer Service Advisors
German/ English
Italian/English
Dutch/English

Your Profile
You have a real appetite for different luxury sectors (Perfumes & Cosmetics etc...) and are up to date with the latest trends.
With a higher education, you are autonomous, dynamic and enjoy working in a team.
You are motivated by customer satisfaction and you are proactive.
You have a pronounced taste for multicultural environments and your level in the above-mentioned languages is imperatively trilingual or bilingual (CEFR level: C1/C2).
You have good writing skills and are at ease with the use of computer tools.

You will be in charge of:
- To be the ambassador of the Maisons and to welcome the Customer with a luxury posture and by aiming to operational excellence;
- Responding to our customers' requests via different contact channels (telephone, email, chat, social networks...);
- Providing personalised advice by presenting the iconic models of each of our Maisons;
- Assisting customers in placing their orders online;
- Proactively contributing to sales promotion by advising customers on product offers;
- Manage customer files in agreement with the Maisons;
- Resolving after-sales complaints;
- Participating in loyalty campaigns.
Ideal candidates must be eligible to live and work in France and available to start in April 2022/ May 2022
Applications will be subject to a language test (written and spoken) + interview.

To apply send your cv to [email protected]

MAVI Team

08/03/2022

We’re looking for German speakers (fluent in English) to be part of a brand new Customer Support team for a world-renowned luxury group.
Experience in luxury / retail / customer service required.
Located near Paris, start date April.
CDI contract
Apply via link below.

APPLY NOW BILINGUAL CUSTOMER SERVICE ADVISOR – GERMAN AND ENGLISH SPEAKING (LUXURY INDUSTRY) Location: Neuilly-sur-Seine, Île-de-France, France For our world renowned Client in the luxury industry, we are recruiting: Bilingual Customer Service Advisors (German/English) Our Client is globally ren...

18/02/2022

We’re looking for bilingual German/English and Dutch/English speakers for luxury industry customer service roles in Paris, France.

Full time (35h per week)
CDI permanent contract
Start date: April 2022

Your Profile
- You have a real appetite for different luxury sectors (Perfumes & Cosmetics etc...) and are up to date with the latest trends.
- With a higher education, you are autonomous, dynamic and enjoy working in a team.
- You are motivated by customer satisfaction and you are proactive.
- You have a pronounced taste for multicultural environments and your level in the above-mentioned languages is imperatively bilingual (CEFR level: C1/C2).
- You have good writing skills and are at ease with the use of computer tools.
- Must have valid documents to be able to work in France full time

Applications will be subject to a language test + interview.

Apply via [email protected]

21/09/2021

We are currently looking for Norwegian, Dutch and German speakers for Customer Service advisor positions based near Paris.
Full time (36h per week) / CDI contract
Start date: October/November 2021
Your Profile:
- Excellent oral and written communication in one of the above languages + good level of English
- Support oriented attitude
- Experience in telephone customer service / call center environment (preferred);
- Candidates must have valid documents to work full time in France.
More info:
German speakers – automotive domain
https://mavi-consulting.com/customer-service-advisor-german-speaking-automotive/
German speakers – energy domain
https://mavi-consulting.com/customer-service-advisor-energy-domain-german-speaking/
Norwegian speakers – automotive domain
https://mavi-consulting.com/customer-service-advisor-norwegian-speaking-automotive/
Dutch speakers – energy domain
https://mavi-consulting.com/customer-service-advisor-energy-domain-dutch-speaking/

If you are interested, apply via provided links or send us your cv to the following email: [email protected]

Hope to hear from you soon!

MAVI team

12/08/2021

Currently hiring Customer Service Advisors to work in the luxury industry, permanent contract, post based near Paris and starting ASAP.
Candidates must have either experience in the luxury industry and/or previous customer service experience.
We are looking for candidates with the below language skills:
- Bilingual English and French speaking - link to apply: https://mavi-consulting.com/bilingual-customer-service.../
- Trilingual Arabic, English and French speaking - link to apply: https://mavi-consulting.com/trilingual-customer-service.../
IMPORTANT:
It is imperative you have CEFR level C1/C2 for above-mentioned languages.
All applications will be subject to language assessments + interview.

Apply via links above or send us your cv to our email: [email protected]

Hope to hear from you soon!

MAVI team

12/08/2021

We are currently looking for Norwegian, Flemish/French and German speakers for Customer Service advisor positions based near Paris.
Full time (36h per week) / CDI contract
Start date: September 2021
Your Profile:
- Excellent oral and written communication in one of the above languages + good level of English
- Support oriented attitude
- Experience in telephone customer service / call center environment (preferred);
- Candidates must have valid documents to work full time in France.

More info:

German speakers – automotive domain
https://mavi-consulting.com/customer-service-advisor-german-speaking-automotive/

German speakers – energy domain
https://mavi-consulting.com/customer-service-advisor-energy-domain-german-speaking/

Norwegian speakers – automotive domain
https://mavi-consulting.com/customer-service-advisor-norwegian-speaking-automotive/

Flemish/French speakers – energy domain
https://mavi-consulting.com/customer-service-advisor-energy-domain-dutch-speaking/

If you are interested, apply via provided links or send us your cv to the following email: [email protected]

Hope to hear from you soon!

MAVI team

APPLY NOW CUSTOMER SERVICE ADVISOR ENERGY DOMAIN – DUTCH SPEAKING Location: 92230 Gennevilliers, France Start date: TBC We are currently recruiting customer service representatives on behalf of our client based in Paris, France. They are leading company in contact centre industry delivering quali...