Camilla Elling Recruitment

Camilla Elling Recruitment 5 years experience to help people find their dream jobs globally 🌍
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I help people get work abroad, in Spain, Greece, Cyprus, Portugal, Holland, Germany and many other countries. If you want help finding accommodation and getting a NIE number in Spain, that is also a service I provide. I myself live in Spain in Malaga - and I have helped more than 300 candidates find their dream job abroad.

𝗣𝗌𝘀𝗶𝘁𝗶𝗌𝗻: Business Development Representative𝗟𝗌𝗰𝗮𝘁𝗶𝗌𝗻: Dublin, Ireland𝗪𝗌𝗿𝗞 𝗠𝗌𝗱𝗲𝗹: Hybrid (3 days in-office after initial...
27/09/2024

𝗣𝗌𝘀𝗶𝘁𝗶𝗌𝗻: Business Development Representative
𝗟𝗌𝗰𝗮𝘁𝗶𝗌𝗻: Dublin, Ireland
𝗪𝗌𝗿𝗞 𝗠𝗌𝗱𝗲𝗹: Hybrid (3 days in-office after initial training)
𝗧𝘆𝗜𝗲: Full-time
𝐒𝐚𝐥𝐚𝐫𝐲: Base + Bonus

𝗥𝗲𝘀𝗜𝗌𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
▪ Generate sales-qualified leads and show prospects how the product can transform their business
▪ Proactively source new opportunities using innovative technology
▪ Qualify leads and pass them to
▪ Account Executives for closing
▪ Build strong relationships with key stakeholders
▪ Track performance metrics and achieve sales goals
▪ Engage prospects through phone, email, and LinkedIn
▪ Be a passionate advocate for the company’s products and services

𝗥𝗲𝗟𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:
▪ Fluent in German or Dutch and English (written & spoken)
▪ 1+ years of B2B/BDR (SaaS) experience
▪ Experience with Salesforce is a plus
▪ Growth mindset, attention to detail, and organization skills

𝐎𝐟𝐟𝐞𝐫:
▪ Competitive package based on experience and performance
▪ Comprehensive health cover from day one
▪ Education and childcare reimbursement
▪ Mental health and employee assistance programs
▪ Personal hardship loan program
▪ Bike to Work and Taxsaver schemes
▪ Recognition programs and much more!

If interested, reach out here or on WhatsApp: +34 6231915.

27/09/2024

Hi all - hope you are having a great Friday.

We are looking for candidates with 1 of the following languages for gorgeous Riga ❀

Danish / Swedish / Norwegian / German / Dutch / Finnish + English

𝗜𝗻𝗳𝗌𝗿𝗺𝗮𝘁𝗶𝗌𝗻:
▪ Salary: minimum 1,700 euros
▪ Flight ticket paid
▪ Around 400 colleagues from all over the world
▪ First 2 months of accommodation paid - thereafter, help and support to find permanent housing
▪ Private health insurance paid
▪ Dental insurance paid
▪ Option for hybrid work after training (3 days remote work and 2 days at the office)
▪ Working hours:
8 hours a day (only daytime shifts) with a 1-hour lunch break each day.

𝗝𝗌𝗯 𝗱𝗲𝘀𝗰𝗿𝗶𝗜𝘁𝗶𝗌𝗻:
▪ Handle phone calls with customer queries and provide resolutions to end users.
▪ Record case resolutions in the contact center tool based on customer communication via phone, email, chat, etc.
▪ Ensure cases are resolved within a certain timeframe and according to our performance goals.
▪ Work independently and as part of a team.
▪ Communicate effectively with internal and external contacts.
▪ Meet quality standards for all handled contacts.
▪ Handle contacts efficiently based on our goals for response time, case handling time, and resolution frequency.
▪ Perform any additional tasks that assist our clients or improve our team.
▪ Attend training sessions as needed.

𝗚𝗌𝗌𝗱 𝘁𝗌 𝗞𝗻𝗌𝘄 𝗮𝗯𝗌𝘂𝘁 𝗥𝗶𝗎𝗮:
▪ Riga has a relatively low cost of living compared to other European capitals. Housing, dining, and transportation are generally affordable, making it an attractive option for expats and students.

▪ Riga is considered a safe city, with a low crime rate compared to other European capitals.

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

19/09/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧 Operations Manager
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Riga, Latvia (on-site)
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Lead and manage a team within the Voice/Non-Voice, ensuring operational excellence and adherence to quality standards.
▪ Oversee day-to-day operations, client relationship management, issue resolution, and process optimization.
▪ To enhance team performance, utilize extensive experience in Financial Technology BPS Voice/Non-voice processes.
▪ Collaborate with cross-functional teams to drive process improvements and meet client expectations.
▪ Ensure effective communication within the team and foster a collaborative work environment.
▪ Prepare and present for weekly/monthly reviews with internal and external stakeholders

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ Proven & relevant experience12 years of relevant experience in BPS customer processes.
▪ Multi-Geo experience preferred
▪ Strong team management and excellent communication skills.
▪ Strong stakeholder management skills
▪ Understanding of cryptocurrency is preferred.
▪ Comfortable working in rotational 24/7 shifts and offs
▪ Preferred BFSI customer service experience
▪ Fluency in Dutch, Norwegian, Swedish, Finish or German, along with good English is essential.

𝐎𝐅𝐅𝐄𝐑:
▪ A dynamic and diverse job in a pleasant and modern environment
▪ Opportunities for personal and professional development

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Business Development Executive 𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: remote, Dubai𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Service Agreement / B2B 𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: B...
19/09/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Business Development Executive
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: remote, Dubai
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Service Agreement / B2B
𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: Base salary + commissions.

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Engage with potential clients through phone, email, and live chat to convert inquiries into business opportunities
▪ Promote and sell our products and services by identifying client needs and providing tailored solutions
▪ Assist clients with account setup, ensuring all necessary documentation (KYC) is completed efficiently
▪ Maintain and strengthen client relationships by providing ongoing support and reinforcing our brand identity
▪ Track client activities and market conditions, offering insights and assistance as needed
▪ Resolve client queries related to accounts, funding, and withdrawals
▪ Keep the CRM database updated with all client interactions and follow up with inactive clients to drive engagement
▪ Report issues to management and work with the team to find effective solutions.

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ Native / fluent in Farsi both verbal and written (C2 level). Fluent in English (minimum B2 level)
▪ Previous experience in a same / similar role within the FX / iGaming / financial sector / FinTech
▪ Already pre-settled in Dubai with ability to work under Services Agreement
▪ Exceptional communication skills, with the ability to articulate complex ideas clearly and persuasively
▪ Computer literacy with good working knowledge of Microsoft Office apps
▪ Team Player with a strong work ethic
▪ Ability to work under pressure and meet pressing deadlines
▪ The ability to travel, as per business needs
▪ Work schedule: Monday to Friday, office hours.

𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:
▪ Excellent remuneration package based on experience, skills, and performance
▪ Be part of a dynamic international team with positive and friendly atmosphere
▪ Guidance and tools to reach your full potential
▪ Work flexibility allowing you to work from comfort of your home or any other place you find suitable
▪ Opportunities for professional learning and growth

If you are interested contact me here or on WhatsApp 623 19 15 32

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Media Buyer𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Limassol, Cyprus𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:▪ Plan, execute, a...
19/09/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Media Buyer
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Limassol, Cyprus
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Plan, execute, and optimize advertising campaigns across various media platforms
▪ Analyse campaign performance and adjust strategies to meet KPIs
▪ Work with creative teams to develop effective ad creatives
▪ Conduct research to identify new advertising opportunities
▪ Negotiate with media vendors to secure the best rates and placements
▪ Track and report on advertising spend and ROI
▪ Collaborate with other teams to ensure campaigns align with overall marketing goals
▪ Stay up to date with the latest advertising trends and technologies

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ 2+ years of experience as Media Buyer is a must
▪ Excellent communication and negotiation skills in English language
▪ Bachelor’s degree in marketing, Advertising, or a related field (or equivalent experience)
▪ A native level of English
▪ Strong analytical and problem-solving skills
▪ Ability to work in a fast-paced environment and manage multiple campaigns simultaneously
▪ Detail-oriented and highly organized
▪ Proficiency in Microsoft Excel and Google Analytics is preferred but not required
▪ A forex industry experience will be nice to have

𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:
▪ Excellent remuneration package based on experience, skills, and performance, from junior to senior
▪ A dynamic international team with positive and friendly atmosphere
▪ Guidance and tools to reach your full potential
▪ Private Medical insurance
▪ Generous relocation support

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Team Leader (Swedish)𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Riga, Latvia (On-site)𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐓𝐲𝐩𝐞: Full-time𝐃𝐮𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐚𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:▪ ...
19/09/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Team Leader (Swedish)
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Riga, Latvia (On-site)
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐓𝐲𝐩𝐞: Full-time

𝐃𝐮𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐑𝐞𝐬𝐩𝐚𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
▪ Motivate, develop, and mentor team members in a fast-paced environment.
▪ Drive performance to meet SLA targets and balanced scorecards.
▪ Manage shrinkage, productivity, and attrition goals.
▪ Address performance dips with proactive plans.
▪ Weekly performance management for underperformers.
▪ Delegate daily tasks and ensure delivery meets customer KPIs.
▪ Improve processes and efficiencies within the team.
▪ Hold daily huddles for updates and focus points.
▪ Address client queries/complaints across LOBs.
▪ Conduct audits, mentor team, and provide direct customer support.
▪ Perform root cause analysis to identify defects and create improvement plans.
▪ Generate and maintain operational reports.
▪ Collaborate with HR, Recruitment, Training, and other support teams.
▪ Adhere to company policies, confidentiality, and data protection laws.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐊𝐞𝐧𝐭𝐬
▪ Near-native Swedish (C1) or native proficiency with B1+ English.
▪ Typing speed: 50 wpm with 90% accuracy.
▪ Strong people management, communication, and presentation skills.
▪ Experience with MS Office, back-office tasks, live chat, and social media.
▪ Analytical, problem-solving, and process improvement skills.
▪ Customer support/service experience required.

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐒𝐭𝐢𝐥𝐥𝐢𝐧𝐠: Rejsekonsulent (Dansktalende)𝐋𝐚𝐀𝐚𝐭𝐢𝐚𝐧: Málaga, Spanien𝐀𝐧𝐬Ê𝐭𝐭𝐞𝐥𝐬𝐞𝐬𝐭𝐲𝐩𝐞: Fuldtid𝐋Þ𝐧: GrundlÞn + bonusser𝐎𝐏𝐆𝐀𝐕𝐄𝐑 ...
15/09/2024

𝐒𝐭𝐢𝐥𝐥𝐢𝐧𝐠: Rejsekonsulent (Dansktalende)
𝐋𝐚𝐀𝐚𝐭𝐢𝐚𝐧: Málaga, Spanien
𝐀𝐧𝐬Ê𝐭𝐭𝐞𝐥𝐬𝐞𝐬𝐭𝐲𝐩𝐞: Fuldtid
𝐋Þ𝐧: GrundlÞn + bonusser

𝐎𝐏𝐆𝐀𝐕𝐄𝐑 𝐎𝐆 𝐀𝐍𝐒𝐕𝐀𝐑
▪ VÊre det fÞrste kontaktpunkt, hvor du sikrer, at hver kundeinteraktion resulterer i en positiv oplevelse
▪ HÃ¥ndtere kunde- og partnerforespÞrgsler via e-mail, beskeder og telefonopkald globalt. Dette inkluderer opgaver som opdatering af kontaktinformation, fakturaopkrÊvning, hÃ¥ndtering af refusionsanmodninger, bookingoplysninger og onboarding-processer
▪ UdfÞre detaljeret afdÊkning af kundens Ã¥rsag til kontakt og tage ejerskab af problemet
▪ Forske, analysere og vurdere situationer for at levere prÊcise lÞsninger ved hjÊlp af de tilgÊngelige vÊrktÞjer og ressourcer
▪ Samarbejde med interne teams og eksterne partnere via telefon, e-mail eller interne systemer for at lÞse kundeproblemer
▪ TilstrÊbe lÞsning ved fÞrste kontakt og sikre grundig opfÞlgning pÃ¥ uafklarede sager for at eliminere behovet for gentagne kundeopkald
▪ Fokuser pÃ¥ at levere en gnidningsfri og effektiv oplevelse, der Þger kundetilfredsheden ved at lytte aktivt, finde lÞsninger og afslutte hver interaktion korrekt
▪ Bevare empati, forstÃ¥else og fremragende lytteevner som centrale vÊrdier, nÃ¥r du reprÊsenterer kundens brand

𝐊𝐑𝐀𝐕:
▪ Flydende dansk i bÃ¥de skrift og tale. Flydende engelsk (minimum B2-niveau)
▪ Flydende engelsk (trÊning, materialer, systemer og teknisk terminologi)
▪ Gymnasial uddannelse eller tilsvarende
▪ Erfaring med kundeservice inden for rejsebranchen er en fordel
▪ Fremragende kundeservice, skriftlige, mundtlige og organisatoriske fÊrdigheder
▪ Fortrolighed med computerteknologi og enheder
▪ Motiveret og positiv person
▪ Evne til at arbejde selvstÊndigt og i team
▪ Gode multitasking-evner, tastaturfÊrdigheder og aktiv lytning
▪ Dygtig til at parafrasere samtaler og har fremragende mundtlige og skriftlige kommunikationsevner
▪ Evne til at finde lÞsninger ved at fÞlge skriftlige procedurer og retningslinjer
▪ Tager ejerskab over kundeproblemer
▪ Effektiv i at hÃ¥ndtere vrede kunder med sociale og kundeservicefÊrdigheder
▪ Evne til at identificere og lÞse grundlÊggende problemer

𝐅𝐎𝐑𝐃𝐄𝐋𝐄:
▪ Fremragende lÞnpakke baseret pÃ¥ erfaring, fÊrdigheder og prÊstationer
▪ Bliv en del af et dynamisk og kreativt team med en positiv og venlig atmosfÊre
▪ Vejledning og vÊrktÞjer til at nÃ¥ dit fulde potentiale
▪ FÃ¥ vÊrdifuld erfaring inden for rejse- og kundeservicebranchen med muligheder for at udvikle fÊrdigheder i problemlÞsning, kommunikation og samarbejde

Hvis du er interesseret, kontakt mig her eller pÃ¥ WhatsApp +34 623191532, eller send mig en e-mail pÃ¥ [email protected] 🌝

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Project Manager (English)𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: onsite in Lisbon, Portugal𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Permanent𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈...
04/09/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Project Manager (English)
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: onsite in Lisbon, Portugal
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Permanent

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Leads and develops the project plans for medium and large projects
▪ Can oversee multiple large to XL size projects with guidance from the project lead
▪ Responsible for satisfying customer expectations on product quality functionality and timely delivery
▪ Provides and implements recommendations that aid in the successful completion of projects within a product or functional area
▪ Receives some supervision and has some latitude on achieving objectives related to a specific program task, project or initiative
▪ Regular and proactive customer communications to ensure all customer concerns are addressed readily.
▪ Participates in organizational initiatives as required
▪ Responsible to provide customer reporting and project reporting.

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ Excellent knowledge of English (C1)
▪ Proven working experience as a Project manager for US/European (BPO/Telco) ideally
ITIL V4 Foundations or equivalent
▪ Prince2, CSM, Master's in project management, PMP, or equivalent

𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:
▪ Permanent contract
▪ Competitive salary
▪ Private health and life insurance from day one in the company
▪ Working hours: Monday to Friday
▪ On-site Work Module
▪ Meal allowance on card/voucher

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Customer Lifecycle Manager𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Málaga, Spain𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭: Full-time𝐂𝐚𝐊𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐚𝐧: Base salary + high bonus𝐑𝐞...
30/08/2024

𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Customer Lifecycle Manager
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Málaga, Spain
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭: Full-time
𝐂𝐚𝐊𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐚𝐧: Base salary + high bonus

𝐑𝐞𝐬𝐩𝐚𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
▪ Serve as the first point of contact for customers, establishing long-term relationships.
▪ Lead sales from initial contact to purchase, addressing customer needs and negotiating deals.
▪ Engage with small and medium businesses to identify opportunities for Microsoft cloud technologies.
▪ Focus on customer satisfaction, maximizing up-sell and cross-sell opportunities.
▪ Present competitive solutions tailored to customer needs.
▪ Convert prospects into revenue opportunities using criteria like BANT (budget, authority, need, and timeline).
▪ Meet and exceed sales targets; maintain high daily activity.
▪ Use social, digital, and other tools to manage customer interactions.
▪ Gather and relay customer feedback to the business.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐊𝐞𝐧𝐭𝐬:
▪ High school diploma required; BA/4-year degree preferred.
2-3+ years of sales experience with a proven track record; 1+ year in IT and account management.
▪ Familiarity with modern sales techniques; experience with Azure, Office 365, Dynamics 365 preferred.
Microsoft Fundamentals certification preferred.
▪ Strong communication skills and self-motivation.
▪ Ability to work independently and manage time effectively.
▪ Experience with CRM systems like Dynamics 365 or Salesforce.
▪ Passion for cloud technologies.
▪ Fluency in Norwegian or Dutch and English (C2 level).

𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬:
▪ Competitive pay based on experience and performance.
▪ Monday-Thursday: 9:00-17:30, Friday: 9:00-16:30.
▪ Great office location in Málaga.
▪ Referral bonus, full training, and career development opportunities.
▪ International mobility program.
▪ Supportive and creative team environment.

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Customer Experience Specialist𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Valencia, Spain𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: Base salary.𝐃𝐔𝐓...
29/08/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Customer Experience Specialist
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Valencia, Spain
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time
𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: Base salary.

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Support B2B customers over the phone, email, and chat
▪ Communicate with customers to find the best solution to their problem
▪ Constantly brainstorm with your colleagues to improve the Customer
▪ Experience Troubleshooting, innovation, and change management are part of the daily business
▪ You will use the latest technology and AI integrations and become an expert in this field
▪ Control and handle payment inquiries from sellers and buyers through various client platforms
▪ Responsible for Trustpilot reviews improving overall company NPS through excellent service
Flagging and escalation of customer queries and coming up with suitable solutions
▪ Mapping and improving business processes to enhance customer journey and satisfaction.


𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ Native level German or Dutch and fluent English
▪ Customer service is in your DNA and you have some experience already
▪ Excellent communication skills
▪ An interest in innovation (think chatbot-integrations)
▪ You are proactive and solution-oriented
▪ You can think outside the box to always find a solution for the customer
▪ A technical background is an advantage
▪ You are proficient with computers and can type at lightning speed.


𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:
▪ Spanish and mindfulness classes
▪ Great Friday evening drinks
▪ Fitness bootcamps to stay fit and active
▪ Work at a tech startup where you can develop and there is room for your ideas
▪ Improve your professional skills: communication, innovation, and implementation of new technology
▪ An international working environment with 20+ nationalities
▪ An amazing adventure in one of Europe's most beautiful cities
▪ Working in a close-knit and start-up team
▪ Free lunch and breakfast at the office.

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Advertisers Support𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Lisbon, Portugal 𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: Base salary 𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑...
17/08/2024

𝐏𝐚𝐬𝐢𝐭𝐢𝐚𝐧: Advertisers Support
𝐋𝐚𝐜𝐚𝐭𝐢𝐚𝐧: Lisbon, Portugal
𝐄𝐊𝐩𝐥𝐚𝐲𝐊𝐞𝐧𝐭 𝐭𝐲𝐩𝐞: Full-time
𝐑𝐞𝐊𝐮𝐧𝐞𝐫𝐚𝐭𝐢𝐚𝐧: Base salary

𝐃𝐔𝐓𝐈𝐄𝐒 𝐀𝐍𝐃 𝐑𝐄𝐒𝐏𝐎𝐍𝐒𝐈𝐁𝐈𝐋𝐈𝐓𝐈𝐄𝐒:
▪ Provide support to small and medium sized businesses using various channels (chat, email and telephone)
▪ Provide pre and post-sales support for all self-service products
▪ Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
▪ Identify trends and solve problems facing multiple SMB clients
▪ Deliver a positive attitude towards the brand
▪ Maintain and update all job-related administrative forms

𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐌𝐄𝐍𝐓𝐒:
▪ Minimum 6 months experience in Customer service roles
▪ Knowledge of advertisement industry will be considered as an advantage
▪ Computer literate with sound knowledge of Microsoft Office package
▪ Excellent communication skills
▪ Resourceful personality that can adapt and remain calm in all situations
▪ Ability to work independently, while being team player at the same time
▪ Able to work rotating shifts

𝐁𝐄𝐍𝐄𝐅𝐈𝐓𝐒:
▪ 5 shifts a week, 8 hours each, covering Monday to Sunday 24/7 line operating hours
▪ Remote work model after the nesting period on site in Lisbon (about 2 months) based on performance
▪ Affordable accomodation provided by the employer
▪ Sponsored yearly flight back home
▪ Cafeteria on site
▪ A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
▪ Guidance and tools to reach your full potential
▪ Relocation support with a room for candidates from further away

If you are interested contact me here or on WhatsApp +34 623191532 or send me an email at [email protected] 🌝

𝐌Þ𝐝𝐞𝐛𝐚𝐚𝐀𝐞𝐫 𝐢 𝐅𝐮𝐞𝐧𝐠𝐢𝐫𝐚𝐥𝐚 𝐂𝐞𝐧𝐭𝐫𝐮𝐊 🌝Er du en dygtig kommunikator, der trives med selvstÊndigt arbejde? Vil du arbejde i hje...
17/08/2024

𝐌Þ𝐝𝐞𝐛𝐚𝐚𝐀𝐞𝐫 𝐢 𝐅𝐮𝐞𝐧𝐠𝐢𝐫𝐚𝐥𝐚 𝐂𝐞𝐧𝐭𝐫𝐮𝐊 🌝

Er du en dygtig kommunikator, der trives med selvstÊndigt arbejde?

Vil du arbejde i hjertet af Fuengirola, kun 2 minutters gågang fra togstationen?

𝙎å 𝙚𝙧 𝙙𝙚𝙩𝙩𝙚 𝙟𝙀𝙗𝙗𝙚𝙩 𝙛𝙀𝙧 𝙙𝙞𝙜!

𝐃𝐞 𝐭𝐢𝐥𝐛𝐲𝐝𝐞𝐫:
▪ Fast grundlÞn med en attraktiv bonusordning.
▪ Fleksible arbejdstider – tilpas dit arbejde til din hverdag.
▪ SelvstÊndigt arbejde i en dynamisk og engagerende arbejdsplads.
▪ En central beliggenhed i Fuengirola centrum, tÊt pÃ¥ transportmuligheder.

𝐃𝐢𝐧𝐞 𝐚𝐩𝐠𝐚𝐯𝐞𝐫:
▪ At kontakte potentielle kunder og booke mÞder pÃ¥ vegne af vores sÊlgere.
▪ At sikre, at mÞderne er af hÞj kvalitet og relevante for vores forretning.
▪ Bidrage til virksomhedens vÊkst gennem effektiv mÞdebooking.

Er du klar til at at hÞre nÊrmere og blive en del af vores team? Send dit til [email protected] - eller send mig en privat besked.

Dirección

Plaza Costa Del Sol 10
Torremolinos-Málaga
29620

Teléfono

+34623191532

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