04/11/2025
Shipblu is hiring ( Hub Team Leader Operation)
Location : Giza / Cairo
Experience in shipping is a must
Job Responsibilities:
Responsible for all hub daily operations of receiving, storing, and delivering orders.
Responsible for performance monitoring of couriers, hub team, hub security and full responsibility of parcels.
Supervising Operations staff, developing their skills, assessing their monthly KPIs
Job Duties:
Manages Hub objectives by assigning, scheduling, coaching, and developing employees. Communicating responsibilities; planning, monitoring, appraising job contributions. Makes sure the hub team is adhering to company’s policies and procedures.
Meets Hub operational standards, implements team productivity and customer-service standards; resolves problems; identifies needed improvements.
Manage Hub financial standards by monitoring expenditures; identifying variances; implementing corrective actions.
Develops Hub operations systems by determining order handling and storage requirements.
Makes sure the hub team is interacting and responding to customer inquiries within SLA.
Manages courier schedule on daily basis to ensure all inbounded order are out for delivery.
Maintains sorting area by organizing floor space; adheres to storage design principles; recommending improvements.
Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
Secures property by developing protection and access policies and procedures; coordinating patrols with security department.
Keeps tools & equipment operational by enforcing operating instructions; troubleshooting breakdowns; requiring preventive maintenance; calling for repairs when needed.
Develop staff knowledge and skills by conducting the training plan for the staff quarterly.
If you're Interested send me your cv:
[email protected]
