Better Choice Staffing

01/09/2025

How to Ace a Telephonic Interview?

Attending a telephonic interview can feel nerve-wracking, as it differs significantly from in-person or video interviews. But don’t worry—we’ve got you covered! Here are some practical tips to help you prepare:

Before the Interview
1. Set Up a Quiet Environment
Just like with a video interview, ensure you’re in a quiet space with minimal background noise. Test your phone for strong signal strength beforehand. Keep your phone nearby, and be punctual to ensure you don’t miss their call.
2. Handle Unforeseen Circumstances Professionally
If an unexpected situation arises and you can’t attend the interview, respond politely:
“Thank you very much for your call. Unfortunately, I am currently unable to give my full attention. Would it be possible to reschedule?”
Follow up with a polite apology email to confirm the rescheduled time.
3. Research Thoroughly
Take time to learn about:
o The company’s values, culture, and goals
o The position you’ve applied for
o The job duties and requirements
4. Practice Common Questions
Prepare responses for common interview questions, such as “What attracted you to our company?” Use the STAR approach (Situation, Task, Action, Result) for situational questions.

During the Interview
1. Stay Calm and Positive
While phone interviews can feel less personal, maintaining a friendly and enthusiastic tone is essential. Stay calm and collected throughout the conversation.
2. Communicate Clearly
Since body language isn’t visible, your voice becomes your primary tool for effective communication. Speak slowly, clearly, and confidently.
3. Listen Actively
Allow the interviewer to finish speaking before responding. Demonstrating good listening skills can leave a lasting impression.
4. Ask Thoughtful Questions
Prepare a set of meaningful questions to ask the interviewer. This shows your genuine interest in the role and company.

After the Interview
1. Express Gratitude
End the call by thanking the interviewer for their time.
2. Send a Thank-You Email
Within 24 hours, send a follow-up email expressing appreciation for the opportunity and reiterating your interest in the position.

By following these tips, you’ll be well-prepared and confident for your telephonic interview. Good luck!

12/31/2024

As we step into the new year, Better Choice Staffing reflects on a successful 2024:
This year, we proudly supported local businesses by providing exceptional staffing solutions and facilitating numerous temporary and permanent placements.
We remain committed to connecting talented candidates with the right opportunities and helping businesses thrive and individuals achieve their career goals.
Wishing you all a VERY HAPPY NEW YEAR!🎊

12/17/2024

As the holiday season approaches, Better Choice Staffing is committed to ensuring your career journey remains smooth and rewarding. Let us help you find opportunities that align with your goals. 🌟🎄

12/11/2024

Facing an interview soon? 🔍 Check out these common questions that could make or break your chance! How would you ace your answers? 💼✨
• Tell me what kind of work environment would suit you.
• What do you consider your greatest strengths to be?
• Give me an example of a challenging work situation you faced and how you overcame it.
• Why do you want to work here?
• Where do you see opportunities for professional growth for yourself?
• What are your professional goals in the next 2-5 years?
• Why should we hire you?
• How do you handle feedback?
• Tell me about a time you worked in a team and some successes and challenges you had in this environment.
• Do you have any questions for us?

10/18/2024

Preparing for a Video Interview? Check Out These Essential Tips for Success! 💼✨

1. Test Your Technology
Ensure your camera, microphone, and internet connection work smoothly. Do a test run and ensure that you join the video interview on time or to be safe 5 minutes before the said time.
2. Choose a Professional Background
Select a clean, quiet space with good lighting. A neutral background keeps the focus on you.
3. Dress Appropriately
Dress as you would for an in-person interview. Professional attire helps you feel confident.
4. Practice Common Questions
Prepare answers for common interview questions. Use the STAR method (Situation, Task, Action, Result) for behavioral questions.
5. Maintain Eye Contact
Look at the camera when speaking, not the screen. This creates a connection with your interviewer.
6. Be Mindful of Body Language
Sit up straight, smile, and use natural gestures. Avoid fidgeting or distractions.
7. Prepare Your Questions
Have thoughtful questions ready to ask the interviewer about the company and role.
8. Limit Distractions
Turn off notifications on your devices and inform others in your home not to interrupt.
9. Have Your Materials Ready
Keep your resume, notes, and any relevant documents within reach for reference.
10. Follow Up
After the interview, send a thank-you email to express your appreciation and reiterate your interest.

10/11/2024

At Better Choice Staffing, we are truly thankful for your trust and support throughout the year. Wishing you and your loved ones a joyful holiday filled with peace, gratitude, and wonderful moments. From our family to yours, Happy Thanksgiving!🍂

09/27/2024

Better Choice Staffing is supporting the Victoria Native Friendship Centre.
Located on the traditional lands of the Lekwungen speaking People of the Songhees and Esquimalt Nations, they VNFC is delivering programs to solutions to improve socio-economic conditions for urban Indigenous peoples.
You will find their actions at this link https://vnfc.ca/pledge/

08/16/2024

How should I prepare for a remote interview?

Appropriate locations:
Ideally at home in a quiet, private space. Somewhere you have access to the job description and a paper and pen to take notes.

Inappropriate locations:
On the street or an outdoor space with noise, on public transportation, in a car while driving, at a café, in a room with others present. You get the idea

Tips:
On a video call, presenting your appearance professionally is as equally important as an in-person interview.

If using a phone rather than computer, find a suitable spot to prop it up so you are not holding it.

Find a neutral background to use, and ensure there’s adequate lighting.

07/23/2024

Want to hear what other people have to say about Better Choice Staffing? Check out our 200+ Google reviews!

You can hear about what kind of experience job seekers had while working with us, types of work they landed through our agency, and outcomes this experience had on their long term career.

Follow us on Instagram for regular highlights and backstories on some of these amazing reviews.

Thank you to everyone who has left us a review and enabled us to reach the job seeking community in BC!

Send a message to learn more

07/18/2024

The Better Choice Staffing team is ready to take your call!

Application tip: Don’t forget that communications by phone and email with an employer or employment agency; leading up to, and after an interview, are an extension of your application. These communications display level of professionalism, interpersonal skills, and business correspondence capabilities. They contribute to decisions made about your application as a whole.

Did you use proper greetings and formatting in your email?

Did you introduce yourself and your reason for calling on the phone?

Did you review the posting details or follow requested instructions before asking?

We hope your answer is yes! Help us help you by putting your best foot forward throughout the application process.

07/17/2024

NEW JOB OPPORTUNITY!

Better Choice Staffing is looking for Customer Service professionals to work with our client Maximus Canada, a reputable organization that works in conjunction with the BC Provincial Government to connect residents with various government services. Working as a remote CSR taking inbound calls, you will be a first point of contact and provide valuable support to BC residents. Candidates must possess strong communication skills and ability to demonstrate empathy.

Job Type: Open ended contract
Starting: September 2024
Hours: "As and when required", up to 40 hours a week
-no fixed work schedule or minimum guaranteed hours, and hours may fluctuate from week to week.
-Shifts will be scheduled within the department operational hours which are 7 days a week (including stat holidays), 7:30am-8:00pm.

Requirements:
-Demostrated customer service experience, handling a high volume of calls
-Located in BC
-Full-time availability without restriction
-Must have hardwire internet connection (wi-fi only not sufficient, access to modem is required)
-Must have a quiet and private workspace at home
-Must have 2 professional references to provide (minimum one in Canada)

Reasons to apply:
-Valuable experience with a large, reputable organization
-Non sales based customer service, inbound calls only
-Work from home
-Competitive hourly pay: $25.06
-Ability to apply to internal postings after 210 hours

If you'd like to learn more, email us at [email protected] or call 250 590 5120

Send a message to learn more

07/12/2024

Nothing like a summery snack to keep the recruitment energy high!

Our team is busy today posting new ads on Indeed and LinkedIn, booking interviews, completing reference checks, attending client meetings to discuss upcoming needs, checking in with clients to see how assignments are going, and completing onboarding steps for new assignments starting next week. Oh, and posting on social media! 😊

Wishing everyone else who's having a busy Friday a relaxing weekend ahead!