07/23/2024
The Opportunity
PS Inc is seeking a highly motivated and detail-oriented Fleet Administrator specializing in Accident Management. This role is a critical component of our Fleet Services department, reporting directly to the Director of Fleet Services.
Position Description
The Fleet Administrator - Accident Management will be responsible for managing all aspects of vehicle accidents for our clients.
Position Responsibilities and Accountabilities
• Manage inbound calls from drivers reporting accidents.
• Directing drivers to follow the appropriate steps after an accident such as filing police reports and taking their vehicle in for an estimate.
• Coordinate with body shops and arrange rentals as required.
• Submit PO’s to body shops and review estimates.
• Ensure repairs are done in a timely manner.
• Following up with insurance companies for subrogation and direct compensation.
• Process invoices for repairs and rentals.
• Create accident related reporting.
• Follow up on billing enquiries made by suppliers.
• Work on other special projects from time to time as designated by Management.
Key Attributes and Skills
This is a customer, driver and field support position whereby the individual in this role must possess the following attributes:
• Bilingual proficiency in French and English.
• Experience in the Insurance industry (Automobile claims) is an asset
• Body shop experience is an asset
• Demonstrated excellence in administrative and interpersonal skills.
• Proven ability to work collaboratively as part of a team.
• Strong customer service orientation, with a positive and enthusiastic approach.
• Exceptional time management and organizational skills.
• Proficiency in Microsoft Office suite.
• Proficiency in advanced Excel functions.
• Effective communication skills, including excellent telephone etiquette.
Interessed, please contact us at 416-402-1813 or at:
[email protected]
Thank you.
