E-Zone HRM Limited

20/08/2026

We are looking for candidates to work as "Junior Officer, AML & CFT and RMCT" for a renowned Mobile Financial Organization under E-Zone contract.

Position Name: Junior Officer, AML & CFT and RMCT

Job Nature: Desk Job

Location: Mohakhali, Dhaka

Working Days: 6 days a week

Working Hours: Roster Duty (Any 8-hour working shift between 8:00 AM and 10:00 PM)

Key Responsibilities:

• Execute regular Merchant audits by performing detailed post-online, pre-transaction sampling to flag data anomalies before live transaction processing.
• Verify PGW connected Merchant’s website links to identify suspicious and non-suspicious Merchants and systematically store and manage a database.
• Highlight unexpected volume spikes or repetitive link failures in daily PGW connectivity requests to trigger specialized investigative workflows.
• Conduct foundational screening across designated channels to check for suspicious activity, online gambling/betting, or misuse of payment networks.
• Implement and maintain all the modules of MS Excel–based AML&CFT Functional Governance Monitoring Tool to support effective tracking, analysis, and reporting of core departmental functions.
• Coordinate with relevant internal stakeholders to identify additional requirements and update the AML&CFT Functional Governance Monitoring Tool by incorporating them into relevant existing modules.
• Enhance the AML&CFT Functional Governance Monitoring Tool by introducing new module in line with evolving internal functions and reporting needs to enable better visibility and decision-making.
• Provide support in the development and refinement of concepts for integration in AML360 solution by incorporating relevant data, workflow, and reporting requirements.
• Conduct daily monitoring of transactions (including inter-operable) in real-time against defined AML&CFT compliance parameters and identify unusual or suspicious patterns.
• Coordinate with internal stakeholder(s) for development, implementation and refinement of real-time identification mechanisms for transactions (including inter-operable) through the Risk Engine.
• Collect, reconcile and review the list of accounts flagged by the Risk Engine and ensure timely escalation to concerned stakeholder(s).
• Analyze flagged accounts and associated transaction information, and recommend cases for STR/SAR disclosure in line with applicable AML&CFT requirements and internal procedures.
• Support assessment of recurring and extreme cases for potential service restriction, subject to the CECAO & CAMLCO approvals.
• Process relevant cases received through internal stakeholder(s), conduct case-by-case EDD where required, report the findings and coordinate the withdrawal of service restrictions where the EDD outcome supports the case.
• Identify suspicious Merchants and prepare weekly report for the top 6–8 Acquirers for escalation to the concerned stakeholder(s).
• Prepare and raise investigation memos for Management approval on a daily basis, maintain appropriate supporting documentation and ensure timely completion of compliance actions.
• Analyze and correlate the transaction data received, reconcile complaints/queries received through customer touch points, and maintain accurate monitoring records and trackers.
• Coordinate implementation of approved SMS/in-app notification and work closely with relevant internal stakeholders to ensure timely ex*****on of monitoring and control measures.

Educational Requirement: Minimum Bachelor's degree

• Age limit: Maximum 30 years
• Experience: 0-1 year (Freshers are encouraged to apply)

Other Requirements:

• Excellent computer skill (Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Internet and System Operation)
• Proficiency in handling data files
• Ability to work within deadlines with defined processes and procedures
• Good communication skill
• Good understanding of AML&CFT concepts and risk-based monitoring will be preferred

Salary & Other Benefits:

- Salary: BDT. 20,000/-
- 2 Festival Bonuses annually (Subject to eligibility)
- Salary review: Annually

Interested candidates are invited to apply through this link: https://ezjobsbd.com/jobs/354

Application Deadline: August 25, 2026

Apply for Junior Officer, AML & CFT and RMCT at E-Zone HRM Limited.

19/08/2026

We are looking for candidates to work as "Junior Officer, AML & CFT and RMCT" for a renowned Mobile Financial Organization under E-Zone contract.

Position Name: Junior Officer, AML & CFT and RMCT

Job Nature: Desk Job

Location: Mohakhali, Dhaka

Working Days: 6 days a week

Working Hours: Roster Duty (Any 8-hour working shift between 8:00 AM and 10:00 PM)

Key Responsibilities:

• Execute regular Merchant audits by performing detailed post-online, pre-transaction sampling to flag data anomalies before live transaction processing.
• Verify PGW connected Merchant’s website links to identify suspicious and non-suspicious Merchants and systematically store and manage a database.
• Highlight unexpected volume spikes or repetitive link failures in daily PGW connectivity requests to trigger specialized investigative workflows.
• Conduct foundational screening across designated channels to check for suspicious activity, online gambling/betting, or misuse of payment networks.
• Implement and maintain all the modules of MS Excel–based AML&CFT Functional Governance Monitoring Tool to support effective tracking, analysis, and reporting of core departmental functions.
• Coordinate with relevant internal stakeholders to identify additional requirements and update the AML&CFT Functional Governance Monitoring Tool by incorporating them into relevant existing modules.
• Enhance the AML&CFT Functional Governance Monitoring Tool by introducing new module in line with evolving internal functions and reporting needs to enable better visibility and decision-making.
• Provide support in the development and refinement of concepts for integration in AML360 solution by incorporating relevant data, workflow, and reporting requirements.
• Conduct daily monitoring of transactions (including inter-operable) in real-time against defined AML&CFT compliance parameters and identify unusual or suspicious patterns.
• Coordinate with internal stakeholder(s) for development, implementation and refinement of real-time identification mechanisms for transactions (including inter-operable) through the Risk Engine.
• Collect, reconcile and review the list of accounts flagged by the Risk Engine and ensure timely escalation to concerned stakeholder(s).
• Analyze flagged accounts and associated transaction information, and recommend cases for STR/SAR disclosure in line with applicable AML&CFT requirements and internal procedures.
• Support assessment of recurring and extreme cases for potential service restriction, subject to the CECAO & CAMLCO approvals.
• Process relevant cases received through internal stakeholder(s), conduct case-by-case EDD where required, report the findings and coordinate the withdrawal of service restrictions where the EDD outcome supports the case.
• Identify suspicious Merchants and prepare weekly report for the top 6–8 Acquirers for escalation to the concerned stakeholder(s).
• Prepare and raise investigation memos for Management approval on a daily basis, maintain appropriate supporting documentation and ensure timely completion of compliance actions.
• Analyze and correlate the transaction data received, reconcile complaints/queries received through customer touch points, and maintain accurate monitoring records and trackers.
• Coordinate implementation of approved SMS/in-app notification and work closely with relevant internal stakeholders to ensure timely ex*****on of monitoring and control measures.

Educational Requirement: Minimum Bachelor's degree

• Age limit: Maximum 30 years
• Experience: 0-1 year (Freshers are encouraged to apply)

Other Requirements:

• Excellent computer skill (Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Internet and System Operation)
• Proficiency in handling data files
• Ability to work within deadlines with defined processes and procedures
• Good communication skill
• Good understanding of AML&CFT concepts and risk-based monitoring will be preferred

Salary & Other Benefits:

- Salary: BDT. 20,000/-
- 2 Festival Bonuses annually (Subject to eligibility)
- Salary review: Annually

Interested candidates are invited to apply through this link: https://ezjobsbd.com/jobs/354

Application Deadline: August 25, 2026

18/08/2026

🚨 **We're Hiring!**

E-Zone HRM Limited has exciting career opportunities available:

• Merchant Support Executive
• Associate Director, Head of Finance & Operations

⏳ Apply before the deadlines.

💼 **Job details and application link in the first comment.**

Follow E-Zone HRM Limited for more job updates.

18/08/2026

E-Zone HRM is seeking qualified candidates for the role of “Merchant Support Executive” for a leading Private Commercial Bank under E-Zone payroll.

Position Name: Merchant Support Executive

Job Nature: Field Job

Working Days & Hours: As per Banking working days & hours

Job Location: FENI [Note: Shortlisted candidates must attend the interview in Dhaka]

Job Responsibilities:

 Sign-up new merchants, Set-up POS terminals and QR Code Sticker at merchant’s point and provide training to new & existing merchants.
 Maintain strong business relationship with existing Merchants in respective zone through support service for increasing merchant base and business growth.
 Visit existing merchant regularly to demonstrate required training and provide guidance on card acceptance and benefits (including MSS Portal, Pay flex and Swipe Load) and service facilities.
 Ensure smooth acceptance of card at the merchant points in order to maximize customer satisfaction.
 Monitor merchant performance to reduce inactive merchant base and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC and TP) are done properly.
 Ensure that all merchant queries are effectively handled.
 Actively involved in promotions and campaigns with merchants / partners to ensure maximum on-us card transactions which will support to increase growth of on-us card business.
 To arrange joint marketing activities with merchants / partners to ensure business growth of Bank’s card business.
 Visit existing merchants regularly to ensure high business volume and to reduce inactive merchants as well as POS terminals.

• Educational Requirement: Minimum Graduation in any subject (Minimum CGPA: 2.80)

• Age Limit: Up to 32 Years

Other Requirements:

 Proactive, passionate and go getter attitude
 Extrovert personality with good communication and interpersonal skill
 Honest and carries high personal integrity
 Proficiency in Microsoft Office
 Ability to work under pressure
 Attention to detail

• Salary: BDT. 26,000 + Commission

Interested candidates are requested to submit their applications through the following link: https://ezjobsbd.com/jobs/353

[Only shortlisted candidates will be called for the interview]

Application Deadline: August 23, 2026

14/08/2026

Start Your Career With Us! Ready to take your first step into the professional world? Join a leading MFS organization as "Officer" under E-Zone. Be part of a dynamic team, develop your skills, and unlock exciting opportunities for career growth.

Position Name: Officer, Customer Support

Compensation & Benefits:

• Salary Range: BDT 18,000/- to 20,000/-
• Salary Increment: Annually
• Festival Bonus: Two (2) per year (Subject to eligibility)
• Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
• Government Holiday Work Compensation: BDT 2,000 for each day worked
• Gratuity (Subject to eligibility)

Job Nature: Desk Job under Customer Service Division

Vacancies: 120

Location: Mohakhali, Dhaka

Working Schedule: Rotational shifts / roster duty (6 days a week)

Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male only)

[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]

[Transportation services will be provided for Morning & Evening Shifts]

Core Responsibilities:

• Provide outstanding customer service by addressing inquiries and concerns promptly.
• Resolve customer complaints efficiently, offering viable solutions.
• Maintain and update the call center database with accurate information.
• Assist clients with questions about various products and services, aiming to resolve any issues.
• Engage potential customers by providing detailed information on products and services.

Educational Requirement: Minimum Bachelor’s degree in any discipline

Additional Requirements:

• Age Limit: Up to 30 years
• No prior experience is required; fresh graduates are highly encouraged to apply
• Excellent communication skills
• Strong team player with proficiency in MS Word and MS Excel
• Ability to perform under time constraints

Interested candidates should submit their updated CV to the following mail address.

Email: [email protected]

[Note: Only shortlisted candidates will be contacted for the interview]

Application Deadline: August 31, 2026

12/08/2026

E-Zone HRM is looking for applicants for a renowned Mobile Financial Organization to work as "Complaint Management Executive” under 3rd Party contract.

Position Name: Complaint Management Executive

Job Nature: Desk Job under Customer Service Division

Location: Mohakhali, Dhaka

Working Days & Hours: 10:00 AM to 6:00 PM (6 Days/Week)

Core Responsibilities:

 Customer complaints acknowledged and resolved within the stipulated timeline.
 Ex*****on of customer service request within the SLA timeline.
 Regular or Ad-hoc Reporting as per requirement.
 Maintain effective alignment with regulatory guidelines.
 Any business needs Ad-hoc assignment provided by line manager

Educational Requirement: Minimum Bachelor’s degree in any discipline

Additional Requirements:

• Must be highly proficient in Microsoft Excel
• Excellent communication skills
• Ability to perform under time constraints
• No prior experience is required; fresh graduates are highly encouraged to apply

Compensation & Benefits:

• Salary: BDT 18,000/-
• Salary Increment: Annually
• Festival Bonus: Two (2) per year (Subject to eligibility)

Interested candidates should submit their updated CV to the following mail address.

Email: [email protected]

[Note: Only shortlisted candidates will be contacted for the interview]

Application Deadline: August 18, 2026

11/08/2026

We’re Hiring Fresh Talent! Join a reputed MFS organization as "Officer, Customer Service" and kick-start your career in a dynamic work environment.

Position Name: Officer, Customer Service

Compensation & Benefits:

• Salary Range: BDT 18,000/- to 20,000/-
• Salary Increment: Annually
• Festival Bonus: Two (2) per year (Subject to eligibility)
• Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
• Government Holiday Work Compensation: BDT 2,000 for each day worked

Job Nature: Desk Job under Customer Service Division

Openings: Undefined

Location: Mohakhali, Dhaka

Working Days & Hours: Rotational Shifts or Roster Duty (6 Days/Week)

Morning: 7:00 AM - 3:00 PM (Male & Female)
Evening: 3:00 PM - 11:00 PM (Male & Female)
Night: 11:00 PM - 7:00 AM (Male)

[Transportation services will be provided for Morning & Evening Shifts]

Core Responsibilities:

• Provide outstanding customer service by addressing inquiries and concerns promptly.
• Resolve customer complaints efficiently, offering viable solutions.
• Maintain and update the call center database with accurate information.
• Assist clients with questions about various products and services, aiming to resolve any issues.
• Engage potential customers by providing detailed information on products and services.

Educational Requirement: Minimum Bachelor’s degree in any discipline

Additional Requirements:

• Age Limit: Up to 31 years
• No prior experience is required; fresh graduates are highly encouraged to apply
• Excellent communication skills
• Strong team player with proficiency in MS Word and MS Excel
• Ability to perform under time constraints

Application Procedure: Please send your CV to the following email address.

Email: [email protected]

[Note: Only shortlisted candidates will be contacted for the interview]

Application Deadline: August 20, 2026

09/08/2026

We are hiring motivated individuals to join a leading Mobile Financial Services company as “Officer” under E-Zone.

📍 Job Location: Mohakhali, Dhaka

💰 Salary & Benefits:

* Salary Range: BDT 18,000/- to 20,000/-
* Salary Increment: Annually
* Festival Bonus: Two (2) per year (Subject to eligibility)
* Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
* Government Holiday Work Compensation: BDT 2,000 for each day worked

🕐 Work Schedule (6 Days a Week):

Morning Shift: 7:00 AM – 3:00 PM (Open to all)
Evening Shift: 3:00 PM – 11:00 PM (Open to all)
Night Shift: 11:00 PM – 7:00 AM (Male candidates only)

[🚍 Company transportation is available for Morning and Evening shifts]

🎯 Job Responsibilities:

- Respond to customer queries and provide service-related information
- Resolve customer complaints professionally and efficiently
- Maintain accurate customer records and documentation
- Guide customers regarding products, services, and available solutions

🎓 Eligibility Criteria:

- Bachelor’s degree in any discipline
- Age limit: 30 years or below
- Fresh graduates are encouraged to apply
- Basic knowledge of MS Office and good communication skills
- Strong teamwork and time management abilities

📧 Application Process:

Interested candidates are requested to send their updated CV to: [email protected]

🗓️ Application Deadline: August 15, 2026

[Only shortlisted candidates will be invited for an interview]

07/08/2026

We are hiring fresh graduates for a renowned Mobile Financial Organization under E-Zone contract for a 5-Month Project.

Position Name: Junior Officer

Number of Vacancies: 30

Location: Gazipur, Mymensingh & Dhaka

[Note: The shortlisted candidates must come to Dhaka to attend the interview]

Working Days: 6 days a week

Working Hours: 10:00 AM to 6:00 PM (8 hours/day)

Key Responsibilities:

- Collecting necessary information for setting up customer accounts
- Resolving customer complaints and inquiries promptly
- Maintaining accurate customer records
- Conduct outdoor activities for acquire beneficiary/customers account for payroll business
- Drive for campaign regarding financial product, account acquisition, app onboarding and product adoption.
- Promote product [exclusively savings & loan] during activation for payroll business for financial inclusion.
- Meet acquisition targets and report daily progress.

Educational Requirement: Minimum Bachelor's degree (Any Discipline)

- No prior experience required; fresh graduates are strongly encouraged to apply

- Age limit: Maximum 30 years

Salary & Benefits:

- Salary: BDT 18,000/-

Application Procedure: Please send your CV to the following email address.

Email: [email protected] (Please specify your preferred location in the Subject line)

[Note: Only shortlisted candidates will be contacted for interviews]

Application Deadline: August 09, 2026