28/09/2026
THE TEAM CHECK-IN THAT DOES NOT BECOME AN INTERROGATION
When someone at work has gone quiet, concern can accidentally arrive wearing a clipboard.
Try smaller.
1. NOTICE: Say what you have observed, without diagnosing it.
2. OFFER CHOICE: A short chat, a quick walk, help with one practical thing, or another time.
3. LISTEN: Use open questions. Reflect what you heard. Leave the forced positivity in the cupboard.
4. RESPECT THE EXIT: One invitation is care. Repeated pursuit can feel like pressure.
Lines you can borrow:
“You popped into my head today. No need to explain anything.”
“Would you prefer a short chat, a quick walk, help with one practical thing, or another time?”
“I am here to listen, not fix.”
“Completely fine if now is not a good time.”
Keep their story private and ask permission before sharing names, messages or details. Managers and colleagues are peers, not counsellors or emergency responders. Do not diagnose, promise an outcome, or promise secrecy if someone is in immediate danger.
In Australia, if life is in danger, call Triple Zero on 000. Lifeline: 13 11 14.
A thoughtful check-in opens a door. It does not drag anyone through it.