16/09/2025
Hello All,
We are for "End User Computer (EUC) Engineer" role for one of our clients in Queensland, Australia.
Job Description:
Key Responsibilities:
· Provide Level 2 technical support to end users in person, over the phone, or via remote tools.
· Troubleshoot and resolve hardware, software, and peripheral issues for desktops, laptops, printers, and mobile devices.
· Set up, configure, and deploy computers and user accounts according to company standards.
· Install, update, and maintain operating systems and application software.
· Assist with onboarding and offboarding processes including provisioning/de-provisioning of devices and user access.
· Maintain accurate documentation of support requests, solutions, and asset inventory.
· Support remote users via VPN, remote desktop tools, or collaboration platforms.
· Monitor and respond to helpdesk tickets in a timely manner.
· Maintain security and compliance by applying patches, updates, and enforcing endpoint protection policies.
· Escalate unresolved issues.
· Participate in IT projects such as hardware refreshes, software rollouts, and office moves.
Applications are welcome from candidates who are having full work rights in Australia.
Alternatively, you can share your resume to [email protected] OR reach out on WhatsApp +61 422 785 994 to discuss the details.