Works4You Recruitment & Training

21/08/2023

Microsoft Office Suite (Intermediate) - 4 Day Course
This course is tailored for people who have a basic understanding of Microsoft Office and wish to "brush up" and improve their skills with this most popular business program.

Learning Objectives:
At the completion of this courseware participants will be able to:

1. Using MS Word essentials to:
Create a professional word document
Using key editing functions and keyboard shortcuts
Formatting features including tables, graphics, and clip art
Using Themes and Styles in your document
Adding a table of contents to a document
Using mail merge function, to prepare an email (also uses MS Excel)
Adding a border to a page
Adding a watermark
2. Using MS Excel essentials to:
Entering data into a spreadsheet
Creating and using formulas such as sum, IF Function and arithmetic formulas.
Use V-Look up tables
Setting a Spreadsheet to use for mail merge
Pivot Table
Creating charts
Understanding relative and absolute cell reference
Using Auto-fill function
3. Using MS Access essentials to:
Creating a database to store, manage and enter data
Filtering and sorting data
Running queries
Producing reports
3. Using MS Outlook essentials to:
Send and receive emails
Storing emails by creating and editing folders
Inserting documents into emails
Creating signatures
Creating an email account
Using calendar
Using To-Do List
4. Using MS PowerPoint essentials to:
Create a catchy animated slide presentation
Adding Smart Art
Inserting Shapes
Inserting an image
Slide Transitions
Adding animations
Using the Design Tab
Printing slides
Target Audience
Target Audience:
This course is designed for users with a basic or self-taught understanding of the MS Office Suite application program. This course aims to further explore key features and functions and apply to a business setting to enable users to better understand how to apply in their own setting.

Participants at the end of this courseware will be better able to produce high quality/more productive business software material.

Duration
4 Weeks

Online and in-person available

Courseware:
High quality learning material including hands-on training and exercises, participants will also be presented with a certificate of achievement upon the completion of the course.

Course Fees
$630 + GST

To Find out more please call (02) 96350015 or email [email protected]

21/08/2023

MYOB Bookkeeping - ONLINE Course (Full Phone Support)
The skills and knowledge covered in this course are sufficient to open and create a new company file, create supplier and customer cards, process sales and purchases, create an inventory control system, payroll, BAS reporting and functions. Online course.

Learning Objectives:


At the completion of this courseware participants will be able to:

· Start, navigate around and exit from MYOB

· Use MYOB's help system to obtain assistance

· Create a new company file in MYOB

· Modify a chart of accounts to suit specific business needs

· Enter account opening balances into a new company file

· Enter historical balances for customers and suppliers

· Enter customer and supplier details into MYOB's card file

· Setup inventory for a new company file

· Make purchases from suppliers

· Pay for purchases that have been made from suppliers

· Make sales to customers

· Deal with more complex invoicing matters

· Record customer payments

· Work with inventory on a day-to-day basis

· Write cheques to make payments

· Perform a bank reconciliation

· Produce a variety of business related reports

· Understand how MYOB is used to track GST



Inclusive of electives:



Payroll Intensive

· ATO registration and paperwork

· Withholding declarations and tax file number declarations

· Status of employees, employee or contractor?

· Recordkeeping requirements

· Hiring staff, what you must check

· ATO reasonable allowances

· Pay as you go (PAYG) payment summaries

· Employee reimbursements

· Deductions (such as employee purchases and child support)

· PAYG withholding responsibilities

· Register for withholding

· Determining which payments to withhold from

· Reportable superannuation contributions

· Implications of Higher Education Loan Program (HECCS & HELP)

· Working out how much to withhold including PAYG variations

· Reporting to and paying the ATO

· Employee annual payment summaries



Business Activity Statement (BAS)

· Total sales in a tax period , for monthly, quarterly and annual reporting

· GST collected on supplies and paid on purchases (monthly, quarterly and annually)

· PAYG withholding

· Varied PAYG installment methods

· Varied FBT installment amounts

· The lodgment requirements for monthly, quarterly and annual GST payers

· The difference between cash and non-cash accounting

· Options for PAYG installment payers

· What information needs to be included for small, medium and large withholders on the BAS

Target Audience:
This course is designed primarily for people who have no MYOB experience. This course aims to build awareness and confidence in using the MYOB software program, and to educate the participant of the application of such package. Key focus of the program is to educate the front-line user of MYOB accounts, payable & receivable function. Navigating through MYOB & generating report. Participants must have previous computer (Windows) experience.

Duration
1 Month - Delivered in 6 Sessions

· Participants to work thru provided assessments in their own time at their own speed.

· Delivered in 6 Sessions

Full Telephone Support offered to assist with the completion of this training.

Courseware:
1. Training manual will be emailed across in PDF format

2. MYOB trial version software will be provided via download link



High quality learning materials including real life sample exercise and function instructions will be provided.



Participants will also be presented with a certificate of achievement upon completion of the course.

Course Fees
$520 + GST

To Find out more please call (02) 96350015 or email [email protected]

21/08/2023

ERP / SAP Enduser Training
The skills and knowledge covered in this course are designed for End Users of Enterprise Resource Planning (ERP) systems to work within the finance module which includes accounts payable, accounts receivable, and generating the necessary reports.

Learning Objectives:
At the completion of this courseware participants will be able to:

Start, navigate around and exit from the live system
Use help system to obtain assistance
Modify accounts to suit specific business needs
Enter historical balances for customers and suppliers
Enter customer and supplier details
Make purchases from suppliers
Enter customer & supplier requisitions & orders
Pay for purchases that have been made from suppliers
Make sales to customers
Deal with more complex invoicing matters
Record customer payment
Write cheques to make payments
Perform a bank reconciliation
Produce a variety of business related reports
Understand how the system is used to track GST
Target Audience:
This course is designed primarily for people who have limited ERP computerised accounting experience. This course aims to build awareness and confidence in using an ERP software program, and to educate the participant of the application of such package. Key focus of the program is to educate the front-line user of an payable & receivables function officer. Navigating thru the ERP system & generating report. Participants must have previous computer windows applications experience.

Duration
1-2 weeks

9.30 am commence
1 hour break
4.30 pm finishes
Courseware:
High quality learning materials including real life sample exercises and function instructions will be provided. Participants will also be presented with a certificate of achievement upon completion of the course.

Course Fees
$820 + GST

To Find out more please call (02) 96350015 or email [email protected]

21/08/2023

XERO - 4 Weeks Course
Advance your bookkeeping skills by learning the new popular XERO computerised accounting package, plus having the option of further advancing your skills in an intensive advanced payroll program, & comprehensive BAS Workshop. Users have to have basic to intermediate accounting exposure.

Learning Objectives:
XERO Full Function Training
XERO Training manual
XERO Training exercises
Full Access to XERO Software via Cloud
XERO Learning Objectives:
Start, navigate around and exit from XERO Cloud
Use XERO’s help system to obtain assistance
Create a new company file
Modify a chart of accounts to suit specific business needs
Enter account opening balances into a new company file
Enter historical balances for customers and suppliers
Enter customer and supplier details
Setup inventory for a new company file
Make purchases that have been made from suppliers
Make sales to customers
Setting up & using XERO payroll & timesheets
Using XERO Bank Feeds
Deal with more complex invoicing matters & Quotes
Record customer payments, full & partial
Write cheques to make payments
Perform a bank reconciliation
Produce a variety of business related financial reports
Understand how XERO is used to track GST
Target Audience:
For any users that have basic to intermediate accounting exposure.

Duration
4 Weeks

Online and In-person available

Courseware:
High quality learning materials including real life sample exercise and function instructions will be provided. Participants will also be presented with a certificate of achievement upon completion of the course.

Course Fees
$720 + GST

To Find out more please call (02) 96350015 or email [email protected]

23/06/2023

White Goods Service Technician

Location: Auburn

Full Time 38hrs

Salary: $80k to $110k + Super

We are looking for an experienced, qualified and well-presented Service Technician whom we can trust to visit our business customers, carry out diagnostics on their white goods (Commercial Laundry Machines), arrange and conduct repairs, keep accurate records of your work as well as deliver your professional recommendations to our Service Manager.

As a Service Technician in the field you will need to manage your own daily work schedule. We will rely on you to independently perform diagnostics, conduct repairs, keep adequate records and report any quality issues back to our team.

You will need to have:

· 3 years industry experience and solid, checkable, recent work references

· Preferred qualifications - either electrical / or Gas / or Mechanical

· Excellent organisational skills and the ability to keep accurate records

· Strong customer service and communication skills

In exchange for your skills and experience, you will receive:

An excellent salary, perks and company benefits

A fully stocked and regularly serviced van

A stable workload of Monday to Friday (option for 4 day week @ 38 hours)

If this sounds like you then please don't hesitate, apply today and we will contact you immediately, we are ready to interview asap !!!

If you have any questions about this position please contact us directly on 02 9635 0015 or email [email protected]

As this is a full time Permanent role, you must be eligible to live and work in Australia to work for us, Thank You.

To apply:

We are looking for an experienced, qualified and well-presented Service Technician whom we can trust to visit our business customers, carry out diagnostics on their white goods (Commercial Laundry Machines), arrange and conduct repairs, keep accurate records of your work as well as deliver your prof...

22/06/2023

Position: Call Coordinator / Customer Service (Warranty Support)

Location: Rydalmere, NSW

Rate: $29 p/h + Super

Shifts:

• 8.30am – 5:00pm

• 9:30am – 6:00pm

Job Purpose:

To manage Customer Satisfaction, Customer Service Level Agreement’s (SLA's) and Technician/Agent workflow by the daily scheduling of services adhering to the call management specific procedures.

Key Tasks:

a) To maintain a high level of customer service by proactively managing calls nationally, through parts ordering follow up, liaison with Logistics, customer contact and updating, to identify necessary procedural changes relating to call handling.

b) Perform all activities within your rostered schedule time

c) Answer all telephone queues in a timely manner appropriate for the service being requested and in accordance with set team KPI’s

d) Ensure an efficient, professional and friendly telephone manner is used at all times

e) Participate in team meetings to improve productivity, resolve customer service issues and manage workloads

f) Develop constructive and cooperative working relationships with your team, as well as cross functionally

g) Correct logging of Service activities into the Cabrini Technology Group system including the transcribing of OEM calls where required

h) Updating of service activities including but not limited to: technician notes and ordering correct parts where appropriate.

i) Perform closure of service activities by recording correct labour hours, travel and service details including the consumption of all parts usage and costing.

j) Updating of Agent charges into service calls via the mandatory Procure updating routines to correspond to agent invoicing.

k) Work with other CRG team members to ensure monitoring of customer service activities to achieve contracted SLA performance, prompt closure and the accurate invoicing of all service activities.

l) Maintaining an overview of the service call from end to end and ensuring escalations occur in order to maintain optimal service levels.

Requirements:

1. Intermediate Ms Office Skills (esp. Ms Excel)

2. Excellent time management skills and experience

3. Possess a minimum of two (2) years’ experience in the customer services industry;

4. Possess good customer service and telephone communication skills;

Please visit our website to apply:

To manage Customer Satisfaction, Customer Service Level Agreement’s (SLA's) and Technician/Agent workflow by the daily scheduling of services adhering to the call management specific procedures.

22/06/2023

Position: Yard Hand / Delivery Driver (Fork license)

Location: Windsor NSW

Full time

$30 to $35 ph + Super

Yard hand required with a forklift & car license for general work around the yard sorting & allocating stock / loading trucks plus occasional deliveries.

Company profile:

Our company specializes in the production of cast iron, ductile iron, galvanised mild steel, stainless steel and reinforced pre-cast concrete drainage & sewer products.

Tasks:

1) Moving stock / product in yard – using a counter balance forklift

2) Some local deliveries

3) Assisting other sections of the operation when required

Shift:

· Monday to Friday

· 7.30am till 4pm

Requirements:

· Physically fit & healthy

· Must have a Forklift Ticket

· Drivers License

· Have experience in a similar role

· Able to work Full time hours

· ASAP Start

Please visit our website to apply:

Yard hand required with a forklift & car license for general work around the yard sorting & allocating stock / loading trucks plus occasional deliveries.

02/02/2022

Position: Receptionist / Admin

Location: Parramatta 2150

8am till 5pm
Hourly rate: $26.00 plus super

Tasks Will Include:
1) Answering phone calls & taking messages
2) Connecting incoming calls to the right parties
3) Basic accounts data entry of invoices
4) General administration duties as required

Requirements:
• Min 12 month’s office reception experience
• Well presented & spoken
• Intermediate PC Skills using Ms Office



To apply, please see link below:
https://www.works4you.com.au/candidates/job-vacancies/yard-hand-delivery-driver-fork-license/

The job you are looking for has already been filled or has expired. Please visit our job listings page to search our latest jobs.

02/02/2022

Position: Call Coordinator / Customer Service
Location: Parramatta, NSW

Rate: $25.89 per hour



Job Purpose:

To manage Customer Satisfaction, Customer Service Level Agreement’s (SLA's) and Technician/Agent workflow by the daily scheduling of services adhering to the call management specific procedures.



Key Tasks:

1. To maintain a high level of customer service by proactively managing calls nationally, through parts ordering follow up, liaison with Logistics, customer contact and updating, to identify necessary procedural changes relating to call handling.
2. Perform all activities within your rostered schedule time
3. Answer all telephone queues in a timely manner appropriate for the service being requested and in accordance with set team KPI’s
4. Ensure an efficient, professional and friendly telephone manner is used at all times
5. Participate in team meetings to improve productivity, resolve customer service issues and manage workloads
6. Develop constructive and cooperative working relationships with your team, as well as cross functionally
7. Correct logging of Service activities into the Cabrini Technology Group system including the transcribing of OEM calls where required
8. Updating of service activities including but not limited to: technician notes and ordering correct parts where appropriate.
9. Perform closure of service activities by recording correct labour hours, travel and service details including the consumption of all parts usage and costing.
10. Updating of Agent charges into service calls via the mandatory Procure updating routines to correspond to agent invoicing.
11. Work with other CRG team members to ensure monitoring of customer service activities to achieve contracted SLA performance, prompt closure and the accurate invoicing of all service activities.
12. Maintaining an overview of the service call from end to end and ensuring escalations occur in order to maintain optimal service levels.



Requirements:

1. Computer operation skills are essential

2. Effective interpersonal skills with decisive ability is essential

3. Excellent time management skills and experience with working within Service Level Agreement boundaries;

4. Possess a minimum of two (2) years’ experience in the customer services industry;

5. Must possess good customer service and telephone communication skills;

6. Excellent communication and comprehension skills are essential.

7. Able to work 2 shifts 8am – 4pm and 9:30am – 6:00pm

02/02/2022

Position: Pre-cast Concrete General Hand (Windsor)

Location: Windsor NSW

Full Time - Temp To Perm

$25 to $28 p/h + super



Company Profile:

Our company specializes in the production of cast iron, ductile iron, galvanised mild steel, stainless steel and reinforced pre-cast concrete drainage & sewer products.



Tasks Include:

Working with concrete
Preparing Cast’s for concrete pouring
Finishing off Cast once dry
Moving stock in yard
Various general hand work around the yard
Requirements:

1) Min 2 years-experience in a labour / hands on job

2) Physically fit & healthy

3) PPE (HI VIZ shirt + Work Shoes)

4) Seeking a full time, long term job



Position Hours:

7.30am till 4pm



To apply, please see link below:
https://www.works4you.com.au/candidates/job-vacancies/job/pre-cast-concrete-general-hand-windsor/

12/01/2022

Position: Forklift (Full Time)

Location: Based in Rydalmere - leading supplier of IT & computer hardware supplies

Full Time Salary: $50k to $60 + super

8am till 4pm



We are seeking a full time warehouse officer to perform typical warehouse duties such us receiving & dispatch items, loading & unloading trucks, arrange items on picking lines, fork lift operations, & general logistics admin (rf scanning) etc.



Requirements:

1. Previous experience in counter balance fork operation

2. Must have PPE gear

3. Can start ASAP

To apply, please see link:
https://www.works4you.com.au/candidates/job-vacancies/job/forklift-rydalemere/