03/06/2021
This well-known and fanatically followed business offer incredible information, tips and guides to hack your way to more frequent flyer points and credit card reward deals - levelling up your lifestyle and travel at a fraction of the price. The website attracts around 300,000 visitors per month and they have a strong following on social media with over 115,000 Facebook likes and almost 30,000 Instagram followers. The business has weathered the initial impact of Covid-19 and come out the other side better than ever.
Poised for significant growth in 2021 and beyond, this role will be a key contributor in a small team that works in a warm & flexible scale-up culture. No bro’s, no di*****ds. Just passionate people working from a beautiful, light-filled office in the bayside. Next to a great high street and public transport (train & tram) - you get the best of everything.
The Social and Community Specialist is on the front lines, engaging with users and growing the audience in new and existing channels.
What will you be doing?
- Manage and grow social audiences, engagement and channels (e.g. Facebook, Instagram, TikTok, YouTube, Twitter, LinkedIn)
- Produce engaging content for social media (eg. Short-form written content, graphic and short videos)
- Manage email communications and assist in growing the database. This includes daily and weekly newsletters, offer emails & surveys
- Manage and optimise effective communications with the community
- Find new ways to communicate with the audience (e.g. Facebook Community Page)
- Respond to audience questions via channels such as social, website
- Monitor competitor and industry activity and news
What are we looking for?
- Keen interest in travel and a moderate to advance knowledge of the frequent flyer point space.
- Experience in social media management and channel growth. We're looking for someone with demonstrable experience managing a medium-large, engaged digital audience
- Familiarity with social media management tools
- Prior experience using EDM platforms such as Mailchimp will be favoured
- An ability to create content through image and video editing tools
- Prior experience developing a clear, structured content strategy
*This is a full-time role but we would also consider candidates looking for 30+ hours per week in either a 4 day per week or x5 6hr days arrangement*
