Proactive HR Solutions

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Proactive HR Solutions Proactive HR Solutions provides a comprehensive HR consultancy service for clients looking for cost effective solutions to their HRM needs.

Alisha Pengelly HR Consultant
Helping Small Business Owners Reduce HR Risk & Stay Compliant with Advisory, Recruitment & Contracts Support | Senior HR Generalist & Director at Proactive HR Solutions All services provided by Proactive HR Services are undertaken by qualified HR Professionals and in accordance with Industry Standards and best practice principals.

Monday HR Tip: Clear, well structured HR processes save time, reduce risk and improve team culture. One of the biggest g...
17/08/2026

Monday HR Tip: Clear, well structured HR processes save time, reduce risk and improve team culture. One of the biggest gaps I see in small businesses is outdated or incomplete documentation, especially around contracts, policies and award interpretation.
If your business hasn’t reviewed its HR documents in the last 12 months, now is the time. A quick audit can prevent costly mistakes and ensure your team is supported properly.
Need help? Proactive HR Solutions can review, update or build your HR systems from the ground up

Struggling with HR headaches or compliance stress? Let Proactive HR Solutions take care of the details — from recruitme...
16/08/2026

Struggling with HR headaches or compliance stress?
Let Proactive HR Solutions take care of the details — from recruitment and payroll to policies, contracts, and career planning.
✅ Trusted. Professional. Results‑driven.
📞 0437 269 086 | ✉️ [email protected]

15/08/2026

Ready to land your next job with confidence?
If your resume isn’t getting the attention it deserves, it’s time for a professional upgrade that actually works.
Common issues I hear from clients
 Not getting callbacks •
 Your resume doesn’t reflect your strengths
 You’re blending in with every other applicant
What Changes with Our Resume Package
• You start receiving more interview opportunities
• Your achievements and strengths are clearly showcased
• You stand out with a polished, modern, professional resume
Your 3 Steps to Success
1. Send us your current resume or work history
2. Tell us the roles or industries you want to target
3. Approve your personalised draft
We’ll handle the rest — professionally, quickly, and with care.
Reach out to Proactive HR Solutions today
Your next opportunity starts with a resume that gets noticed

Roster changes happen constantly in hospitality — but even small changes can impact award compliance.Watch out for:• Ext...
06/08/2026

Roster changes happen constantly in hospitality — but even small changes can impact award compliance.

Watch out for:
• Extra hours pushing someone into overtime
• Late finishes triggering penalty rates
• Split shifts needing allowances
• Juniors turning 18 and needing updated rates
• Supervisory duties changing classification levels

A quick weekly roster check keeps you compliant.
If you want help reviewing your award rates or classifications, I’m here

In trades, roles shift constantly — labouring one day, skilled tasks the next.That’s where award mistakes happen.Common ...
06/08/2026

In trades, roles shift constantly — labouring one day, skilled tasks the next.
That’s where award mistakes happen.

Common issues I see:
• Wrong classification level
• Allowances not applied
• Travel time not recorded correctly
• Juniors not updated when they age up
• Saturday/Sunday penalties missed

If you haven’t checked your rates since July, you may already be out of date.
A quick check now can prevent expensive backpay later. Contact us to book your HR check today!

Breaks in hospitality can get messy — especially during peak service.But clear break rules protect both your staff and y...
05/08/2026

Breaks in hospitality can get messy — especially during peak service.
But clear break rules protect both your staff and your business.

Common issues I see:
• Missed paid breaks
• No record of when breaks were taken
• Confusion between meal breaks vs rest breaks
• Junior staff unsure of their entitlements

A quick review of your break process can prevent underpayment issues later.
If you’re unsure whether your break rules are compliant, I’m happy to check them for you

Onboarding isn’t just paperwork — it’s safety, clarity and protection.A strong onboarding process helps tradies:• Know e...
05/08/2026

Onboarding isn’t just paperwork — it’s safety, clarity and protection.

A strong onboarding process helps tradies:
• Know exactly what’s expected on site
• Understand safety rules and reporting
• Avoid misunderstandings about hours, pay and duties
• Build trust from day one
• Reduce performance issues later

If your onboarding is just a handshake and a start date, it’s time to tighten things up.
Small improvements make a big difference

Turnover is normal in hospitality — but high turnover gets expensive fast.Here’s what most venues don’t realise they’re ...
04/08/2026

Turnover is normal in hospitality — but high turnover gets expensive fast.
Here’s what most venues don’t realise they’re losing:

• Time spent constantly training new staff
• Inconsistent service standards
• Mistakes during busy shifts
• Gaps in compliance when onboarding is rushed
• Lower team morale

A simple, consistent onboarding process can reduce turnover more than people think.
If you’d like help tightening your onboarding, reach out anytime

Most performance issues in hospitality start because expectations weren’t clear from day one.Before a new starter hits t...
03/08/2026

Most performance issues in hospitality start because expectations weren’t clear from day one.

Before a new starter hits the floor, they should know:
✔ Service standards
✔ Uniform expectations
✔ Break rules
✔ Who to report to
✔ How rosters work
✔ Pay cycle & penalties
✔ Safety procedures

Clear expectations = smoother shifts + fewer misunderstandings.
If you’d like a simple onboarding checklist, just let me know

Trade businesses are some of the hardest‑working teams out there — but HR often gets pushed aside when the jobs pile up....
03/08/2026

Trade businesses are some of the hardest‑working teams out there — but HR often gets pushed aside when the jobs pile up.
Here are the three issues I see every week:

1️⃣ Incorrect award classifications — especially when duties change on site.
2️⃣ Outdated or missing contracts — casuals, apprentices and labourers often have nothing in writing.
3️⃣ No onboarding process — new starters jump straight on the tools with no safety or HR paperwork.

These are simple fixes that protect your business and your people.
If you’re unsure where you sit, I’m here to help.

Address

Hervey Bay, QLD
4655

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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