08/04/2025
๐ง๐๐๐๐ก๐๐๐๐ ๐ฆ๐๐ฅ๐ฉ๐๐๐๐ฆ ๐ ๐๐ก๐๐๐๐ฅ โ ๐ฆ๐๐ฎ๐ฑ๐ ๐ญ๐ฒ: ๐๐ข๐ง๐ฆ๐ช๐๐ก๐
Safari JOBS is seeking a highly skilled and motivated Technical Services Manager (TSM) to join a prestigious luxury hospitality company located in a renowned wildlife region of Botswana.
In this pivotal role, the TSM will be responsible for managing the daily operations of the maintenance department, overseeing both reactive repairs and planned maintenance, while ensuring the effective management of company assets and staff. The TSM will work closely with the General Manager and will have a dual reporting line to the Asset Manager, providing leadership and strategic direction.
Known for their innovative approach and dedication to conservation, the company fosters a dynamic, collaborative, and forward-thinking environment. Joining this team means becoming part of a passionate group of professionals who are not only committed to delivering excellence but also to making a meaningful impact on the future of conservation and tourism.
๐๐ฃ๐ฃ๐๐๐๐๐ง๐๐ข๐ก / ๐๐๐ก๐๐๐๐๐ง๐ ๐ฅ๐๐ค๐จ๐๐ฅ๐๐ ๐๐ก๐ง๐ฆ
Clear criminal record;
Excellent English communication skills, both written and verbal;
Excellent employment track record โ references will be checked;
๐๐ณ ๐ฎ๐ป ๐๐
๐ฝ๐ฎ๐ ๐ฎ๐ฝ๐ฝ: You MUST be in possession of original qualifications, any written references, valid passport etc. that can be certified for work permit applications -
Bonus if you already have a valid police clearance certificate.
Relevant qualification/s relating to this field of work.
Substantial experience of a relevant building trade e.g. electrical, mechanical engineering, plumbing, drainage, construction, or painting and decorating etc.
๐๐๐ฌ ๐ฅ๐๐ฆ๐ฃ๐ข๐ก๐ฆ๐๐๐๐๐๐ง๐๐๐ฆ
A natural leader, the TSM will excel at organizing and delegating tasks, effectively managing a team of maintenance staff, and taking a hands-on approach to ensure efficient and high-quality maintenance and repairs. A key aspect of the role will involve up-skilling the team to reduce reliance on external contractors, fostering growth and self-sufficiency within the team. Key duties include -
๐๐ผ๐๐ผ๐๐๐๐๐๐ ๐๐ ๐พ๐๐๐พ๐๐๐๐๐๐ ๐๐๐ผ๐๐
Ensure that the teamโs KRAsโ, Organogram, Competency chat, learning module is in place;
For each employee - ensure that the employment contract in place to offer security to staff, the new employee is inducted to the companyโs vision, mission, values and beliefs, the new employee is inducted to the companyโs colleagues, staff village, and the company product, a clear job description is attached to the employment contract to provide clear direction to employed staff;
Regular assessments to help guide staff, Employ a process to promote innovation/creativeness, Fair pay process;
Leave schedules properly planned and aligned to other departments to ensure that service to camps is not compromised and that staff actually take the leave due to them each year;
Staff are presented well at all times, are accountable for uniforms;
Ensure that prompt, fair and timeous disciplinary measures are taken in the event of a problem;
Ensure TSM spends min 90% of time managing staff in the field & ongoing succession planning for all positions in your department, manage departmental staff outside of the work place and be responsible for their welfare at all times,
Encourage your staffโs enjoyment by promoting extra mural activities and social interaction in the village.
๐๐๐๐๐ ๐ผ ๐๐๐๐๐๐พ๐ ๐๐ ๐๐๐๐๐๐ ๐๐๐๐พ๐ ๐๐๐พ๐๐๐ฟ๐ ๐๐๐๐๐ ๐๐๐๐๐พ๐๐ผ๐๐๐๐๐
To set maintenance standards with the team, continually train staff in the delivery of the maintenance standards, monitor the adherence to the set standards, and revise existing standards continually with new and improved ideas.
๐๐ ๐๐ผ๐๐๐๐ผ๐๐ ๐ผ๐๐ ๐ผ๐๐๐๐พ๐๐ ๐๐ ๐พ๐๐๐พ๐๐๐๐๐๐ ๐๐ผ๐พ๐๐๐๐๐๐๐ ๐ผ๐๐ฟ ๐๐๐๐๐๐๐๐๐
Align the maintenance standards and concept to the company brands and values;
Refine the standards and constantly expand on the maintenance program;
Carry out a planned preventative maintenance program for all plant, equipment and camp and concession buildings as established;
Maintain technical standards and quality control procedures in all areas of concession maintenance;
Maintain records, plans and drawings on all underground and aboveground services and infrastructure;
Ensure the correct procedures are followed in the ongoing functioning and maintaining of all concession generator plants;
Ensure the correct procedures are adhered to by staff and guests with regards to the sewage plant;
Ensure the mechanical and electrical functioning of camp borehole pumps on request of GM/ CMs;
Manage the conservative usage of the concessions water resources;
Manage the conservative usage of the concession's energy resources and ensure energy saving initiatives are implemented;
Maintain correct monitoring of all water and energy usage as per set standards;
Maintain all concession vehicles including game drive vehicles, camp utilities and heavy duty vehicles in accordance with maintenance programs;
Maintain all boats and associated equipment in accordance with maintenance programs;
Maintain concession and camp fire fighting bowsers, pumps and equipment;
Maintain the concessions road network to an acceptable guest comfort level and as defined by maintenance standards;
Maintain the concessions airstrips to an acceptable guest comfort level and as defined by maintenance standards;
Ensure proper planning with operational management to minimize impact on guests during maintenance programs.
๐๐๐ ๐๐๐๐๐ ๐ผ๐๐ฟ ๐๐๐๐๐๐๐๐๐
Ensure that all new equipment is correctly commissioned in the concession, Ensure that all new equipment is supplied with both sufficient spares and a detailed manual and spares list, Manage all new works and repairs within the existing architectural and design concept of the respective camp, Ensure that all new works are commissioned within the correct environmental policies and procedures framework as defined by the operations department.
๐๐๐๐๐ ๐๐๐๐๐๐ผ๐พ๐๐๐๐
Interact with guests on an informative basis as required.
๐พ๐๐๐พ๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐พ๐ผ๐ ๐๐๐๐๐ผ๐๐๐๐๐
Assist in the correct waste management procedures being adhered to in the concession, Assist with the removal of all waste from the concession, Conduct regular checks to ensure control of pests in the concession, Manage the loading and offloading of concession trucks as required in accordance with the environmental and safety policies of the company, Assist the loading and offloading of camp trucks as required In accordance with the environmental and safety policies of the company, Assist in controlling and monitoring the safe transfer and transportation of any fuel around the concession ensuring no spillage and avoiding potential ecological disaster.
๐๐ผ๐๐ผ๐๐๐๐๐๐ ๐๐ ๐๐๐ ๐ผ๐๐๐๐ผ๐ ๐๐๐๐๐ผ๐๐๐๐๐ผ๐ ๐ผ๐๐ฟ ๐พ๐ผ๐๐๐ ๐ฝ๐๐ฟ๐๐๐๐
To assist in annual budget preparation within framework and timetable provided by the finance department, manage operational monthly expenditure within the annual budgets, manage CAPEX monthly expenditure within the annual budgets, report to Finance on operational information required for the monthly pack.
๐๐ผ๐๐ผ๐๐ ๐๐๐ฟ๐๐๐ ๐๐๐๐๐๐ ๐๐๐ ๐ฝ๐๐ฟ๐๐๐๐ ๐ผ๐๐ฟ ๐๐๐๐๐๐
To understand and respect the ordering system, To manage orders within the Budgets, for each month and accumulated year to-date, To endeavour to improve on prices and quality from supplier, To ensure that all concession orders are received in good order in the concession, To ensure that all goods received tie up to the supplier invoice, To ensure that we only pay for goods received.
๐๐๐๐ฟ๐๐พ๐ ๐๐๐๐๐๐๐ ๐๐๐๐๐ผ๐๐๐๐๐ผ๐ ๐๐๐๐๐๐๐ผ๐๐๐๐
Monthly maintenance operational document to be generated, To produce concession wage request to Asst BMs, To keep monthly concession staff attendance register current.
๐๐๐๐๐๐ ๐๐๐๐๐๐ ๐๐๐๐พ๐ ๐พ๐๐๐๐๐๐ ๐๐๐๐พ๐๐ฟ๐๐๐๐ ๐ผ๐๐ ๐๐ ๐๐๐ผ๐พ๐
To ensure agreed stock system is been implemented governing: Purchasing; Issuing; Storing; Counting; Obsolete stock; To count and record all stock monthly, incorporating the following details - Stock item; Stock location; Stock condition; Stock quantity; Stock value; To submit the stock sheets to Concession Administrator; To ensure that all items received during the month are recorded & that all prices are current; Maintenance stores are kept in an orderly and systematic fashion; To maintain a minimum and maximum level of consumables and spare parts and advice on such levels to ensure the capital cost efficiency of the stores; Identify and maintain critical stock, minimum levels and control; Maintain and control an updated tools list and carry out a monthly inventory and daily issues of power tools as required; To have set standards for the corrective and preventative maintenance procedures for each asset under management; To have key staff members responsible for certain pieces of equipment; To record in a register the assets under management; Dispose of assets in accordance with system in place.
๐๐ ๐๐๐๐๐๐ ๐ผ๐๐ฟ ๐๐ผ๐๐ผ๐๐ ๐๐๐พ๐๐ฟ๐๐๐๐ ๐๐ ๐๐๐๐ ๐๐๐๐ ๐๐๐๐๐๐๐ ๐๐๐ ๐๐๐ ๐ฝ๐ ๐๐๐ ๐๐ผ๐๐๐๐ ๐๐๐๐๐พ๐๐
To be familiar with and manage the systems involving the handling and reporting of incidents of whatever nature (Fire, safety, health, accident etc); To ensure incidents are communicated at the earliest possible moment; Ensure all staff are trained and inducted into the operations department vehicle training program.
๐๐๐๐๐๐๐ ๐ผ๐๐ฟ ๐๐ผ๐๐๐๐
Maintain hygiene standards in the maintenance work areas to recognized international levels; Ensure that all safety procedures are adhered to when operating all maintenance equipment.
๐๐๐๐๐๐ ๐๐๐๐๐๐๐๐๐๐๐๐ผ๐ ๐ผ๐๐ผ๐๐๐๐๐๐ ๐๐ ๐๐ผ๐๐ผ๐๐๐๐๐
Ensure adherence to and awareness of the requirements in energy conservation and water conservation; Ensure adherence of all staff to the off road policy of the concession & ensure constant environmental education to all staff in motivating them to understand the part they play in conservation.
๐ฅ๐๐ ๐จ๐ก๐๐ฅ๐๐ง๐๐ข๐ก / ๐ฃ๐๐๐๐๐๐ / ๐ช๐ข๐ฅ๐ ๐๐ฌ๐๐๐
Please note: Exact benefits offered may vary based on the specific role, location, and other factors. Full details will be discussed during the interview process.
CTC Package: Offering an industry aligned package โ
Basic salary: Competitive cash component;
(๐๐ก๐๐๐จ๐ ๐๐๐ซ๐๐จ๐ ๐ฎ๐ค๐ช๐ง ๐ข๐๐ฃ๐๐ข๐ช๐ข ๐๐๐จ๐ ๐๐ค๐ข๐ฅ๐ค๐ฃ๐๐ฃ๐ฉ ๐๐๐๐๐ ๐จ๐๐ก๐๐ง๐ฎ ๐๐ญ๐ฅ๐๐๐ฉ๐๐ฉ๐๐ค๐ฃ ๐ช๐ฅ๐ค๐ฃ ๐๐ฅ๐ฅ๐ก๐๐๐๐ฉ๐๐ค๐ฃ)
Accommodation: Provided or subsidized;
Meal provision / allowance when on cycle/duty;
Any potential bonuses / increases / 13th cheques etc. if offered would be based on performance and at the discretion and further communication of the employer;
Health/medical coverage โ potential contributions to;
Provident fund & / income replacement & / group life insurance;
Travel provisions / discounts / allowances;
Employee recognition and rewards;
Fantastic opportunities for career & (corresponding financial) progression within the organisation.
Work cycle: 3 months on, 1 month off -
(If an Expat: Contract position - likely 2 years / per relevant countries permit regulations)
(If a Citizen / Resident of the country: Different / shorter work cycles etc. may apply)
๐ข๐ง๐๐๐ฅ ๐ก๐ ๐๐ก๐๐ข
We regret to advise that this is not child / pet friendly position.
Dependent on the employer / government requirements: Short-listed Candidates may be required to agree to security & / background checks & / undergo a routine polygraph & / integrity test to determine if they have had any involvement with poaching or organized crime etc.
๐๐ฃ๐ฃ๐๐๐๐๐ง๐๐ข๐ก ๐ฃ๐ฅ๐ข๐๐๐ฆ๐ฆ
Please send your CV (๐๐๐๐ ๐ฝ๐ ๐ ๐๐ค๐ฅ๐ฎ๐๐๐ก๐ / ๐๐๐๐ฉ๐๐๐ก๐ ๐๐๐๐ฟ ๐ค๐ง ๐๐ฟ๐ ๐๐ค๐) inclusive of RECENT head & shoulders photo + Qualification copies + Written reference letters (if any available) to [email protected]
๐ฃ๐น๐ฒ๐ฎ๐๐ฒ ๐ฒ๐ป๐๐๐ฟ๐ฒ ๐๐ต๐ฎ๐ ๐๐ผ๐๐ฟ ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ ๐ต๐ถ๐๐๐ผ๐ฟ๐ ๐ถ๐ ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐๐ฒ๐น๐ ๐๐ฝ ๐๐ผ ๐ฑ๐ฎ๐๐ฒ ๐ฎ๐ ๐ฎ๐ ๐ง๐๐๐ฆ ๐ ๐ข๐ก๐ง๐ ๐ข๐ ๐ฎ๐ฌ๐ฎ๐ฑ, ๐ฎ๐ป๐ฑ ๐๐ต๐ฎ๐ ๐๐ผ๐ ๐ต๐ฎ๐๐ฒ ๐ถ๐ป๐ฐ๐น๐๐ฑ๐ฒ๐ฑ ๐ฐ๐ผ๐ป๐๐ฎ๐ฐ๐๐ฎ๐ฏ๐น๐ฒ ๐ฟ๐ฒ๐ณ๐ฒ๐ฟ๐ฒ๐ป๐ฐ๐ฒ๐ ๐ณ๐ผ๐ฟ ๐ฎ๐น๐น ๐ฒ๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฟ๐ ๐ฎ๐ ๐ฝ๐ผ๐๐ถ๐๐ถ๐ผ๐ป๐ ๐ต๐ฒ๐น๐ฑ ๐๐ถ๐๐ต๐ถ๐ป ๐๐ต๐ฒ ๐น๐ฎ๐๐ ๐ญ๐ฌ ๐๐ฒ๐ฎ๐ฟ๐.
๐ฌ๐ผ๐๐ฟ ๐ฒ๐บ๐ฎ๐ถ๐น ๐๐๐ฏ๐ท๐ฒ๐ฐ๐ / ๐ต๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ ๐ถ๐: ๐ฌ๐ผ๐๐ฟ ๐ก๐ฎ๐บ๐ฒ & ๐ฆ๐๐ฟ๐ป๐ฎ๐บ๐ฒ + ๐๐ต๐ฒ ๐๐ข๐ ๐๐ ๐๐ข๐๐ ๐บ๐ฒ๐ป๐๐ถ๐ผ๐ป๐ฒ๐ฑ ๐ฎ๐ ๐๐ต๐ฒ ๐๐ผ๐ฝ ๐ผ๐ณ ๐๐ต๐ถ๐ ๐ฎ๐ฑ๐๐ฒ๐ฟ๐ (๐ฆ๐โฆ)
Safari JOBS thanks you in advance for applying for this vacancy. Should you not hear from us within 7 working days please kindly consider your application unsuccessful for this particular position. We encourage you to keep an eye on this platform & our other social media pages for future opportunities that may align with your skills and interests.
