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My Freight Staff, Rancho Cucamonga, CA (2026)

06/05/2026

Your carrier said they'd get you the W-9 "today." That was Thursday.

Carrier onboarding shouldn't be a second job, but somehow it is. Chasing insurance certs, missing signatures, incomplete packets, and follow-up emails that go nowhere while the load clock keeps ticking.

Our freight-trained VAs handle the whole thing. Packet sent. Documents verified. Carrier approved. Load covered.

No babysitting. No follow-up chains. No "just circling back."
That's what freight-trained actually looks like.

👇 How many follow-ups did your last carrier onboarding take? Drop a number in the comments, and if the answer is "too many," link in bio. Let's fix that.

06/04/2026

𝐓𝐡𝐞 𝐪𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐬𝐡𝐢𝐩𝐩𝐞𝐫𝐬 𝐚𝐫𝐞 𝐚𝐬𝐤𝐢𝐧𝐠 𝐭𝐡𝐞𝐢𝐫 𝐛𝐫𝐨𝐤𝐞𝐫𝐬 𝐭𝐡𝐢𝐬 𝐬𝐮𝐦𝐦𝐞𝐫 (𝐚𝐧𝐝 𝐡𝐨𝐰 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐨𝐧𝐞𝐬 𝐚𝐫𝐞 𝐚𝐧𝐬𝐰𝐞𝐫𝐢𝐧𝐠).
Questions they're asking in 2026 are harder, and the answers are deciding who wins summer bids.

Five questions. Five answers separating top brokerages from the rest.

𝐐: 𝐖𝐡𝐚𝐭'𝐬 𝐲𝐨𝐮𝐫 𝐡𝐮𝐫𝐫𝐢𝐜𝐚𝐧𝐞 𝐬𝐞𝐚𝐬𝐨𝐧 𝐜𝐨𝐧𝐭𝐢𝐧𝐠𝐞𝐧𝐜𝐲?
The strongest answer doesn't start with weather forecasts. It starts with infrastructure. Top brokerages can show pre-mapped lane alternatives for Gulf, East Coast, and Caribbean-routed freight. They have carrier depth in inland staging areas. They have documented communication protocols, who notifies the shipper, when, and through what channel. They have the team capacity to actively monitor NOAA advisories and act early, not react late. The weakest answer is "we'll handle it when it happens." The strongest answer is "here's the plan we already have in place."

𝐐: 𝐇𝐨𝐰 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐯𝐞𝐭𝐭𝐢𝐧𝐠 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬 𝐠𝐢𝐯𝐞𝐧 𝐭𝐡𝐞 𝐛𝐫𝐨𝐤𝐞𝐫 𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐫𝐮𝐥𝐢𝐧𝐠?
Shippers are watching the Montgomery v. Caribe Transport case closely. They want to know working with you doesn't create downstream liability, and that your carriers are vetted, monitored, and documented. The best brokerages have specific answers about their qualification process. Vague reassurance isn't enough anymore.

𝐐: 𝐇𝐨𝐰 𝐚𝐫𝐞 𝐲𝐨𝐮 𝐦𝐚𝐧𝐚𝐠𝐢𝐧𝐠 𝐜𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐢𝐟 𝐫𝐚𝐭𝐞𝐬 𝐬𝐭𝐚𝐲 𝐞𝐥𝐞𝐯𝐚𝐭𝐞𝐝 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐐3?
Shippers learned the hard way in 2024 and 2025 that capacity strategy matters as much as rate strategy. The best answers reference specific moves, diversified carrier networks across modes, regional relationships in growth corridors, contingency lanes for high-priority freight, and the operational bandwidth to execute when things tighten. Generic reassurance loses bids. Specific positioning wins them.

𝐐: 𝐖𝐡𝐚𝐭'𝐬 𝐲𝐨𝐮𝐫 𝐩𝐥𝐚𝐧 𝐢𝐟 𝐦𝐲 𝐯𝐨𝐥𝐮𝐦𝐞𝐬 𝐬𝐩𝐢𝐤𝐞 𝐮𝐧𝐞𝐱𝐩𝐞𝐜𝐭𝐞𝐝𝐥𝐲?
A 20% volume spike is either an opportunity or a crisis, depending on your team capacity. The strongest answers point to structured surge capacity, scalable support, and workflows that don't depend on one dispatcher pulling 14-hour days.

𝐐: 𝐂𝐚𝐧 𝐲𝐨𝐮 𝐜𝐨𝐯𝐞𝐫 𝐥𝐨𝐚𝐝𝐬 𝐨𝐧 𝐰𝐞𝐞𝐤𝐞𝐧𝐝𝐬 𝐚𝐧𝐝 𝐨𝐯𝐞𝐫𝐧𝐢𝐠𝐡𝐭𝐬?
The strongest brokerages have built around-the-clock coverage, overnight tracking, weekend POD collection, after-hours carrier communication. The result: a Monday morning without three days of catch-up.

The brokerages that built operational depth before this market tightened are the ones answering these questions confidently. The ones still figuring it out are the ones losing the room.

Which side of the conversation do you want to be on?
Learn more at: www.myfreightstaff.com

06/02/2026

Congratulations to Junmark T, our VA of the Week.

"When I’m not working, I enjoy running. One of my biggest goals this year is to complete a full marathon. I’ve already made progress after running a half-marathon last year, and I’m set to run another one next month. If I stay consistent, I’m confident I can reach my goal and run a full marathon by October.

I’ve been with MFS for five years now, working with the same client the entire time. It’s been a great experience, and I truly appreciate the trust they’ve given me when it comes to my work. That kind of trust motivates me to keep doing my best every day.

What I enjoy most about working with MFS is the work-life balance. I really like my schedule because it allows me to enjoy life outside of work while still staying productive and focused.

For me, it all comes down to consistency. Just keep doing a good job, stay committed, and the results will follow."

𝐖𝐞 𝐝𝐨𝐧'𝐭 𝐣𝐮𝐬𝐭 𝐬𝐭𝐚𝐟𝐟. 𝐖𝐞 𝐫𝐞𝐜𝐫𝐮𝐢𝐭, 𝐭𝐫𝐚𝐢𝐧, 𝐚𝐧𝐝 𝐩𝐥𝐚𝐜𝐞 𝐟𝐫𝐞𝐢𝐠𝐡𝐭 𝐕𝐀𝐬 𝐰𝐡𝐨 𝐩𝐞𝐫𝐟𝐨𝐫𝐦. 𝐒𝐞𝐞 𝐡𝐨𝐰 𝐚𝐭 𝐰𝐰𝐰.𝐦𝐲𝐟𝐫𝐞𝐢𝐠𝐡𝐭𝐬𝐭𝐚𝐟𝐟.𝐜𝐨𝐦

06/01/2026

June 1: the start of summer freight season, and the year's most underused planning window.
Today marks two things at once: the official start of Atlantic hurricane season and the kickoff of the June-to-July summer freight stretch. For operators paying attention, the next four weeks are one of the most valuable planning windows of the year.

Here's what the well-run brokerages and 3PLs are doing this week:
1. Pre-mapping hurricane exposure across their book of business
NOAA's 2026 outlook is calling for a below-normal season, 8 to 14 named storms, 3 to 6 hurricanes, with a developing El Niño expected to suppress activity. That's good news. But as forecasters consistently remind us, a below-normal season doesn't mean a low-risk one. It only takes one landfall to disrupt months of operations.

The smart move right now is identifying which of your shipper accounts have Gulf, East Coast, or Caribbean routing between now and November, flagging the most exposed lanes, and building contingency carrier relationships before you need them.

2. Locking in summer carrier relationships while there's still breathing room
The first week of June is the calm before the July 4 surge. Tender rejections are still elevated nationally, capacity is tight, and most carriers haven't yet been picked over for summer commitments. This is the week to be having strategic carrier conversations, not the week after Independence Day when everyone else is scrambling.

3. Tightening communication workflows before peak summer demand
When storms hit or capacity tightens further, the brokerages that win are the ones whose communication runs cleanly. Shippers stay informed. Drivers get rerouted quickly. Customer service stays responsive even when the day turns into chaos. The operational habits you build in early June are the ones you'll lean on when things heat up in July and August.

June 1 isn't just a calendar date. It's the soft start of the busiest, most operationally demanding stretch of the year. Operators who use this week to plan, prepare, and position are the ones who'll spend July and August executing instead of reacting.

When the next four months ask more of your operation than the previous four, having trained back-office and operations support means your core team has the bandwidth to do the strategic work this week, and the operational firepower to handle whatever the summer brings.

Ready to use this week to set up your summer?
Learn more at: www.myfreightstaff.com

05/29/2026

𝐓𝐡𝐞 𝐌𝐢𝐝𝐰𝐞𝐬𝐭 𝐢𝐬 𝐪𝐮𝐢𝐞𝐭𝐥𝐲 𝐨𝐮𝐭𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐞𝐯𝐞𝐫𝐲 𝐨𝐭𝐡𝐞𝐫 𝐫𝐞𝐠𝐢𝐨𝐧 𝐢𝐧 2026.
While the headlines this month have focused on rates and capacity, something more interesting has been happening underneath the surface: the geography of where freight is moving and where money is being spent has shifted meaningfully in 2026.

Here's what the latest data is showing:
1. 𝐓𝐡𝐞 𝐌𝐢𝐝𝐰𝐞𝐬𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐛𝐫𝐞𝐚𝐤𝐨𝐮𝐭 𝐫𝐞𝐠𝐢𝐨𝐧 𝐨𝐟 2026
The U.S. Bank Freight Payment Index's Q1 2026 data is striking. Midwest shipment volumes rose 5.4% quarter-over-quarter and 9.5% year-over-year, the strongest performance of any region. Shipper spending in the Midwest jumped 26.7% year-over-year, driven by gains in industrial activity and auto production.

Meanwhile, the Southwest and Southeast saw shipment declines, even as their spending still climbed double digits. The capacity squeeze is national, but the growth story is increasingly regional.

2. 𝐓𝐫𝐮𝐜𝐤𝐥𝐨𝐚𝐝 𝐫𝐚𝐭𝐞𝐬 𝐚𝐫𝐞 𝐬𝐞𝐭𝐭𝐥𝐢𝐧𝐠 𝐚𝐭 𝐚 𝐧𝐞𝐰, 𝐡𝐢𝐠𝐡𝐞𝐫 𝐛𝐚𝐬𝐞𝐥𝐢𝐧𝐞
After the DOT Roadcheck Week spike in mid-May, most analysts expected rates to come back down quickly. They didn't. Transportation Insight's market update this week (May 25-29) confirms rates are holding at a firmer baseline heading into the July 4 stretch. Tender rejections remain elevated nationally.

For brokerages and 3PLs, that means the operational pressure of the last two weeks isn't fading, it's becoming the new normal heading into summer.

3. 𝐈𝐦𝐩𝐨𝐫𝐭𝐬 𝐚𝐫𝐞 𝐩𝐨𝐰𝐞𝐫𝐢𝐧𝐠 𝐚 𝐪𝐮𝐢𝐞𝐭𝐞𝐫 𝐫𝐞𝐛𝐨𝐮𝐧𝐝
International container volumes on rail are up roughly 10-11% year over year. Import activity overall is up about 10% YoY. That's restocking activity, shippers replenishing inventory and preparing for the second half of the year. Intermodal and drayage operations are benefiting first, but the pull-through effect into truckload is building.

2026 isn't a uniform recovery. It's a regional, mode-specific, supply-driven shift that's rewarding operators paying close attention to where freight is actually moving, and how. The brokerages winning right now aren't just chasing volume. They're following the data, building carrier depth in the right corridors, and positioning their operations where the growth is.

When the market is rewarding operators who can spot regional shifts and act on them, having trained back-office and operations support means your team has the bandwidth to actually pursue the opportunity, not just process what's already in the queue.

Ready to build operations that follow the data?
Learn more at: www.myfreightstaff.com

05/28/2026

The best logistics teams are not the biggest. They are the ones where nothing gets dropped. That comes down to support. A trained Virtual Assistant covers the work that keeps everything moving, so your core team can focus on what actually grows the business.

This week's candidates are available now 👇 www.myfreightstaff.com

05/25/2026

Today we honor the U.S. service members who gave everything, and the families who carry their memory forward.

As a company that proudly partners with U.S. businesses, we pause today to remember and respect. 🇺🇸

05/22/2026

Flashback to last year's anniversary celebration.

One year later, we're 10 years in, and the team in these photos is still the reason My Freight Staff works. These are the virtual assistants supporting freight and logistics companies across the U.S., recognized every week through our MVP program and celebrated together once a year.

When you take care of the people doing the work, clients feel the difference.

Here's to the next decade. 🙌

05/21/2026

𝐓𝐡𝐞 𝐟𝐫𝐞𝐢𝐠𝐡𝐭 𝐦𝐚𝐫𝐤𝐞𝐭 𝐢𝐬 𝐫𝐞𝐰𝐚𝐫𝐝𝐢𝐧𝐠 𝐰𝐞𝐥𝐥-𝐫𝐮𝐧 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐚𝐠𝐚𝐢𝐧 𝐚𝐧𝐝 𝐭𝐡𝐞 𝐭𝐢𝐦𝐢𝐧𝐠 𝐡𝐚𝐬 𝐧𝐞𝐯𝐞𝐫 𝐛𝐞𝐞𝐧 𝐛𝐞𝐭𝐭𝐞𝐫 𝐭𝐨 𝐬𝐜𝐚𝐥𝐞.

After two years of soft conditions, the freight cycle is finally turning in favor of disciplined operators. The numbers from this past week make it official: this is a market that pays you back for doing things right.
• Q1 2026 spot rates climbed 16.5% year-over-year (RXO Curve Report, May 20)
• Total load activity on DAT jumped 29% week-over-week — shippers are moving more freight, and they need partners they can count on (DAT Freight & Analytics, May 19)
• Tonnage posted its strongest year-over-year growth in over three years, signaling real demand recovery (ATA, April 2026)
• Manufacturing has expanded for four straight months at its highest reading in nearly two years (ISM, May 2026)

For freight businesses that stayed disciplined through the downturn, this is the moment everything compounds.

1. 𝐓𝐡𝐞𝐫𝐞'𝐬 𝐦𝐨𝐫𝐞 𝐟𝐫𝐞𝐢𝐠𝐡𝐭 𝐭𝐨 𝐦𝐨𝐯𝐞, 𝐚𝐧𝐝 𝐬𝐡𝐢𝐩𝐩𝐞𝐫𝐬 𝐚𝐫𝐞 𝐩𝐚𝐲𝐢𝐧𝐠 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐨𝐧 𝐭𝐨 𝐪𝐮𝐚𝐥𝐢𝐭𝐲
Volume is up, demand is real, and shippers are actively rebuilding their carrier and broker relationships. Brokerages and 3PLs with clean track records, strong compliance, and responsive service are seeing inbound interest they haven't seen in years. The reset created room for the well-run operators to grow.

2. 𝐂𝐚𝐫𝐫𝐢𝐞𝐫 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 𝐡𝐚𝐯𝐞 𝐧𝐞𝐯𝐞𝐫 𝐛𝐞𝐞𝐧 𝐦𝐨𝐫𝐞 𝐯𝐚𝐥𝐮𝐚𝐛𝐥𝐞
Carriers with strong safety profiles and reliable equipment are in demand — which means brokerages with established, trusted carrier networks are sitting on real competitive advantage. The work you put into vetting, paying on time, and treating carriers well over the last two years is paying dividends right now.

3. 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐝𝐢𝐬𝐜𝐢𝐩𝐥𝐢𝐧𝐞 𝐢𝐬 𝐭𝐡𝐞 𝐧𝐞𝐰 𝐠𝐫𝐨𝐰𝐭𝐡 𝐞𝐧𝐠𝐢𝐧𝐞
The brokerages and 3PLs scaling fastest right now share something in common: they built process depth before the cycle turned. Clean SOPs, documented carrier qualification, consistent communication, fast quote turnarounds. Now that the market is moving, they're capturing share while less-prepared operators try to catch up.

This is a builder's market. The companies investing in their operations, their teams, and their systems today are positioning for the strongest growth cycle in years.

That's where smart staffing makes the difference. When demand picks up and ex*****on windows shorten, having trained back-office and operations support means your team can say yes to more loads, respond faster, and grow without burning out the people who got you here.

Ready to build the operations that scale with the cycle?
Learn more at: www.myfreightstaff.com

05/19/2026

The freight market just changed gears. Are your operations keeping up?
The data is in, and May 2026 is the month the freight cycle shift becomes undeniable.

This week alone, C.H. Robinson raised its 2026 dry van cost-per-mile forecast from +17% to +23% year-over-year. TRAFFIX's Q2 update (released May 11) is projecting cost increases up to 20%, marking the end of three years of relatively stable pricing. DAT's load-to-truck ratio just jumped from 7.2-to-1 to 8.3-to-1 in a single week.

After two years of soft conditions, freight is finding the gas pedal, and freight businesses that built their operations around a buyer's market are about to feel it.

1. Capacity is tightening faster than forecasts predicted
ACT Research confirmed the U.S. trucking industry has entered driver under-supply for the first time in 3.5 years. Carrier authority counts have returned to historical norms, and the excess slack that defined 2024 and 2025 is gone. When capacity tightens, every booking, every confirmation, every check call moves on a shorter clock.

2. Stacked disruptions are compounding the pressure
Mother's Day floral surge. Roadcheck Week (May 12-14). Produce season accelerating. Individually, each is manageable. Hitting together in a tightening market, they create the kind of ex*****on risk most operations weren't staffed for. Tender rejections are already hovering near 14% — levels not seen consistently since 2022.

3. Rising rates expose operational weaknesses you could afford to ignore before
When the market was soft, slow quote turnarounds and missed POD chases didn't sting much. In a market with +23% YoY rate growth and an 8.3-to-1 load-to-truck ratio, every operational gap costs real money. The brokerages and 3PLs winning right now aren't the ones with the most trucks, they're the ones whose teams can move faster than the load board.

This isn't the survival market of the past two years. It's a market rewarding companies that built operational depth before the cycle turned and punishing the ones who didn't.

That's where smart staffing makes the difference. When capacity tightens and ex*****on windows shrink, having trained back-office and operations support means your core team can stay focused on what only they can do — relationships, negotiation, and growth.

Ready to build operations that compete in a tightening market?
Learn more at: www.myfreightstaff.com

My Freight Staff

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