ITR - Information Technology Resources

ITR - Information Technology Resources ITR is a small, Veteran owned Information Technology and Engineering services firm. We offer solutions to local, regional and national companies.

05/16/2019

Specific Job Responsibilities
Participate in activities for safety basis documentation development and review. Develop documents utilizing Documented Safety Analysis (DSA) process, format, and content in accordance with current DSA documents and standards. Perform hazard and accident analysis in support of DSA development. Perform Unreviewed Safety Question Evaluations (USQE). Process DSA changes as directed by group leads. Provide input and support to supervision as assigned.
Specific Job Knowledge & Training Required
The selected candidate must have the ability to develop, implement and maintain DSA and safety basis documentation in accordance with 10 CFR 830, 10 CFR 851, 29 CFR 1910.119, applicable DOE Orders and Standards and facility procedures. The candidate must have the ability to develop hazard and accident analysis, prepare DSA and safety basis documents, revise documents with rigorous change control, prepare Unreviewed Safety Question Evaluations and support special projects. The successful candidate must have the ability to develop technical documentation and the skills to research DOE orders, regulations and standards to identify mandatory requirements and to provide engineering support to diverse work groups; and the ability to present information clearly and effectively through the oral and written word; and show skill in delivering formal presentations.

Education & Relevant Experience
Bachelor’s degree in engineering, science, or other technical discipline, and DSA related technical experience is preferred.
The applicant must meet the requirements of DOE O 426.2 (i.e., bachelor’s in engineering or related science, 2 years job-related and at least 1 year nuclear experience, or a DOE O 426.2 alternative).
The job related and nuclear experience requirements noted above are not a prerequisite for employment. These experience requirements can be satisfied based on experience obtained following employment. In the interim, until experience requirements are met, newly hired personnel will not be assigned duties that could impact the safety basis of nuclear facilities.
Notes:
Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting. For postings on the Engineering, Science and IT Ladder, in lieu of a technical bachelor's degree, the Operations Professional Ladder may be considered.
Requires a Q clearance; however all qualified candidates will be considered regardless of their current clearance status. The ability to obtain and maintain a Department of Energy "Q" clearance is required.
Position may require entry into Materials Access Areas (MAA) and participation in the Human Reliability Program (HRP). If HRP is required, the candidate must complete a counterintelligence-scope polygraph, pursuant to 10CFR 709. Medical requirements may apply. If the successful candidate is not currently certified in the HRP, the certification process will be initiated upon assumption of the position. If the successful candidate is currently certified in the HRP, a review for HRP certification in the appropriate category will be performed by the hiring manager and the HRP Management Official, and the certification process in the appropriate category will be initiated upon assumption of the position.

05/16/2019

Ideal candidate must be able to pass a background and drug screen and be willing to work 40-45 hours a week with some off-shift on call duties as needed. Ideal candidate will have experience working in the Healthcare industry, but company will speak with qualified candidates outside of that field.

This position will provide database and web development support from start to finish on projects. Such activities involve interaction with the end-user personnel to determine application data access requirements, design, security aspects, other pertinent data required to develop and maintain integrated databases and web access forms. Must be competent to work independently in most phases of project process. Provides customer support to users of the clinical information systems. Responsible for answering IT department phone with a polite voice and calm/kind demeanor at all times. Part of the IT department and committed to the processes that ensure the Information systems are consistent with professional standards of clinical practice.
QUALIFICATIONS:
Must have excellent customer service skills
Must have exceptional computer programming skills and be able to quickly master new software and new procedures for IT assistance.
Must have a good working knowledge of computer software, hardware and information systems.
Must be proficient using MS Office (Excel, Word, PowerPoint and Outlook for email) and Internet Explorer. Ideally has computer repair experience.
Must have a demonstrated ability to be self directed with excellent organizational, analytical, and interpersonal skills.
Effective written and oral communication skills, required.
Ideally has familiarity with health care concepts, jargon and acronyms. Ideally has IT experience working in the hospice or home health field.
Ideal candidate has experience serving as a resource to provide custom reports and in assisting with various database / software problems.
Programming languages and/or general knowledge. PHP, ASP, Crystal Reports, Office 365 Development Experience, Microsoft SQL.
PHYSICAL REQUIREMENTS:
The work is mostly sedentary; and must be able to sit for long periods of time. Must have excellent manual and finger dexterity and wrist rotation. Must have the ability to express or exchange ideas by means of the spoken word and to perceive nature of sounds by ear. Must have the ability to perceive the nature of objects by the eye, with acuity and far clarity of vision at 20 feet and near clarity at 20 inches or less, and depth perception. Must be able to lift, stoop, bend, kneel and crouch. The work also requires the ability to transport oneself to and from work sites, if required; (valid driver’s license and auto insurance is required). Overnight travel may be required, at times.
DATABASE ANALYST
RESPONSIBILITIES:
1. Initiates, maintains and communicates IT tickets regarding user errors, resolution, follow up and closes tickets. Provides support for Tier One tickets when employees contact Support Center for assistance. Responds and follows up with user concerns in a timely manner.
2. Schedules resources and time to minimize costs and enhance efficiency. Understands impact of decisions and actions on the budget.
3. Communicates complex IT concepts and issues effectively (written and oral) across all levels within the organization. Facilitates problem solving of IT concerns within and between departments.
4. Maintains a broad knowledge of software applications, and protocols.
5. Acts as a liaison with clinical team members, to assess their needs and provide information and training as needed.
6. Maintains a current knowledge of:
Trends and issues in health care and healthcare informatics.
Organizational policies and procedures related to clinical practice and the legal implications of the clinical information system (i.e. HIPAA / PHI, etc.)
Clinical applications currently in use and their relationship to other organizational information systems.
Structure and hierarchy of the organization.
7. Works effectively with all levels within the organization. Maintains a positive and open attitude to change.
8. Develops and maintains a quality improvement program for clinical information systems. Monitors, reports and collaborates with other departments to identify areas for improvement and efficiency.

05/16/2019

Develop, review, and maintain facility Fire Protection Engineering Assessments (FPEA) and Fire Hazards Analysis (FHA). Provide interpretations and guidance for compliance with DOE Orders and DOE-mandated fire protection codes and standards. Serve as the subject matter expert in areas of fire protection, life safety, and related fields. Support fire protection, life safety, and fire department programs and their implementation. Evaluate the adequacy of facility design and occupancy in accordance with applicable fire protection criteria and recommend changes as needed. Participate in facility start-up activities. Review manufacturing operating procedures. Develop, review, and maintain process documents and work instructions for the Fire Protection Program. Support System Engineering Activities to include piping systems, fire barrier systems, pumping systems and the associated modeling and calculations. The employee’s primary duty is the performance of office or non-manual work directly related to the management or general business operations of the Company, and such primary duty includes the exercise of discretion and independent judgment denoted as follows: examples include – having the authority to formulate, affect, interpret, or implement operating practices; and carrying out major assignments related to the operation of the Company’s business. Independent judgment and discretion involves the comparison and evaluation of possible courses of conduct and having the authority to make an independent choice, free from immediate direction with respect to matters of significance.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of fire protection engineering principles and their application to fire risk analysis in nuclear/industrial facilities, systems, and processes; NFPA Codes and standards; DOE Orders and DOE-mandated codes and standards related to fire protection; Ability to communicate clearly and effectively through the oral and written word including formal presentation skills.

EDUCATION & EXPERIENCE

Bachelors' degree in Engineering with preference being Fire Protection Engineering or Fire Protection Engineering Technology with experience in the field of fire protection is desired.

05/16/2019

This position will contribute, in a team environment, to the development and maintenance of the Oracle databases and software applications. The candidate will contribute in the areas of administering and optimizing the production Oracle databases and developing database based web applications.

Major Duties and Responsibilities:
- Provide 24x7 production Oracle database support on a rotational basis to ensure the availability and recoverability of all databases.
- Perform Oracle database tuning, capacity planning and performance monitoring.
- Perform Oracle database upgrades, installations and patching.
- Implement and maintain sound backup, recovery, High Availability (HA) and Disaster Recovery (DR) solutions.
- Work closely with the application engineers to model and build databases, write queries and store procedures, and assist Structured Query Language (SQL) tuning.
- Support and maintain existing software applications including troubleshooting and bug fixes.
- Maintain a strong commitment to the implementation and perpetuation of values and ethics.

Work Direction and Interface:
- Work closely with customers that crosses organizational boundaries
- Collaborate with database administration and management staff at other research user facilities
- Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times as well as work independently
Basic Qualifications:
- Must have a Q clearance
- Bachelor’s degree in computer science, computer engineering or related field..
- 3+ years of Database Administrator (Oracle) experience in database software configuration, installation, operation, optimization, backup and recovery.
- 3+ years of Database Development experience in creating/modifying data, and PL/SQL database support.
- Proven experience with LINUX (redhat).
- Strong written and oral communication skills.
- Able to work in a team environment and self-motivated

05/16/2019

Design, install, configure, and maintain (including patching) Linux systems, Storage, Backup, and application software in support of research needs. Provide consulting in the selection and purchase of hardware and software systems.
Provide configuration management utilizing Puppet and Ansible.
Ensure the secure and effective operation of computing systems through compliance with ORNL procedures and IT Internal Operating Procedures.
Troubleshoot system problems quickly and effectively.
Work with other systems engineers and vendors to resolve hardware and software issues.
Answer escalated user calls in addition to primary project work.
Develop and document procedures including, but not limited to, startup, ex*****on, shutdown, backup, and recovery.
Monitor systems performance and availability with Check_MK and other tools.
Install and configure software, both commercial packages and various open source packages.
Maintain documentation/notes on software builds and installs.
Work with scientific users to determine needs, and balance needs against cyber requirements to provide a solution that meets the requirements of both.
Port, modify and write system management, logging and scientific tools.
Support data storage systems and backup services.
Assist users with use of computing systems.
Promote operational efficiency and reliability through automation.
Off hours support during maintenance windows and on-call support rotation may be required.
Required: Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience.
A minimum of 7 years of experience managing UNIX/Linux Systems.
Preferred: Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience with 10+ years of experience managing UNIX/Linux Systems.
Strong knowledge of multiple operating systems.
Experience with RHEL6/7, VMware ESXi 6.
Familiarity with version control systems such as Git, Subversion, Bazaar, etc.
Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols and network diagnostics.
Experience with performance and diagnostic tools for benchmarking, analysis and tuning of systems, networking and storage.
Experience with virtualization hypervisors (VMware, KVM, LXC).
Experience with CFEngine, Puppet, Ansible, and other configuration management systems
Experience with Nagios, CheckMK, Solarwinds, Ganglia, and other network and device monitoring systems.
Experience with various storage architectures, filesystems and hardware (iSCSI, SAS, Panasas, Netapp, Lustre, LVM, XVM, ext3, ext4).
Experience with various open source backup solutions (Bacula, BackupPC, Amanda).
Previous experience working in a government, scientific, or other highly technical environment.
Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.
Moderate fluency in at least one scripting language such as Bash, Python, Ruby, Perl or equivalent.
DEVOPS scripting, programming and automation
Porting/updating utility scripts between OS versions/platforms.
Demonstrated capabilities to work in a dynamic environment and translate user needs into actionable project plans and see those plans through ex*****on while balancing needs for short-term, high-priority tasks.
Excellent written and verbal communication skills.
Ability to work independently and demonstrated analytical and problem solving skills.
Demonstrated ability to balance complex research and security requirements.
Technical documentation skills, including ability to prepare simple documentation web pages.
RHCT or RHCE Certification.

05/16/2019

Project Programmer Analyst needed for a 6+ month project. This resource should have a minimum of one year experience but we would entertain up to a senior programmer as well. This is an immediate need so the ability to start quickly will be considered a plus. Experience should be in standard Microsoft web development stack of MVC, jQuery, Entity Framework (code first), ASP.NET C #. Experience with Team Foundation Server using Git source control would be a plus.

Required:
-C #
-ASP.NET

05/16/2019

Seeking a DEVOPS Engineer to join its staff on a long-term contract. This position will assist to help facilitate lab goals through systems engineering, integration and support for the research community at facility. We run mid-range clusters, servers, workstations and other services where science happens at the lab.

The DevOps Engineer is responsible for facilitating DevOps for R&D projects. This position will work with a team to provide deployment, automation, monitoring, and management tool infrastructure for researchers. This role will advocate and promote DevOps to researchers who develop code as a part of their project. The DevOps Engineer will participate in project Scrums and work with researchers to provide automation solutions.

Support deployment, monitoring, and management for research projects
Ensure the availability, performance, scalability and security of production systems
Identify automation opportunities to improve DevOps operations
Review architecture and offer recommendations for improvements
System troubleshooting and problem solving across multiple platforms (dev/test/prod)
Continuous process improvements
Embrace continuous integration and continuous delivery (CI/CD) processes
Evaluate new technology options and vendor products
CI/CD technologies - i.e. - Jenkins, TeamCity, etc…
Configuration Management - i.e. Puppet, Ansible, etc…
Collaborate with research teams to ensure new environments meet requirements
Identify and document IT best practices that will improve the systems deployment function
Ability to present and communicate complex technical concepts to small to medium groups of scientists and engineers
Work with research teams to design workflows for hybrid and cloud-based workloads
Migrate workloads from internal servers and VMs to AWS
Ensure the secure and effective operation of computing systems through compliance with facility procedures and IT Internal Operating Procedures.
Troubleshoot system problems quickly and effectively.
Work with other systems engineers and vendors to resolve hardware and software issues.
Answer escalated helpline calls in addition to primary project work.
Monitor systems performance.
Install and configure software, both commercial packages and various open source packages.
Maintain documentation/notes on software builds and installs.
Off hours support may be required.
Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience.
A minimum of 3 years of experience managing UNIX/Linux Systems.
A minimum of 1 years of experience managing container infrastructure using docker.
A minimum of 2 years utilizing configuration management and automation tools such as Git, Jenkins, Ansible, Puppet, Builda or other CI/CD pipeline tools.
Moderate fluency in at least one scripting language such as Bash, Python, Go or equivalent
Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience with 5 years of experience managing UNIX/Linux Systems.
A minimum of 5 years of experience managing UNIX/Linux Systems.
A minimum of 3 years of experience managing container infrastructure using docker.
Experience managing virtual infrastructure on AWS.
Experience with configuring and managing docker swarms/Kubernetes clusters.
Strong knowledge of multiple operating systems.
Experience with RHEL7, VMware 6+.
Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols and network diagnostics.
Experience with performance and diagnostic tools for benchmarking, analysis and tuning of systems, networking and storage.
Experience with Nagios, Zabbix, Solarwinds, Ganglia, and other network and device monitoring systems.
Previous experience working in a government, scientific, or other highly technical environment.
Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.
Excellent written and verbal communication skills.
Ability to work independently and demonstrated analytical and problem solving skills.
Demonstrated ability to balance complex research and security requirements.

05/16/2019

Design, install, configure, and maintain Linux systems, Storage, Backup, HPC clusters and application software in support of research needs.
Provide consulting in the selection and purchase of hardware and software systems.
Ensure the secure and effective operation of computing systems through compliance with procedures and IT Internal Operating Procedures.
Troubleshoot system problems quickly and effectively.
Work with other systems engineers and vendors to resolve hardware and software issues.
Answer escalated helpline calls in addition to primary project work.
Develop and document procedures for startup, ex*****on, shutdown, backup, and recovery. - Monitor systems performance.
Install and configure software, both commercial packages and various open source packages.
Maintain documentation/notes on software builds and installs.
Work with scientific users to determine needs, and balance needs against cyber requirements to provide a solution that meets the requirements of both.
Port, modify and write system management, logging and scientific tools.
Support data storage systems and backup services.
Assist users with use of computing systems.
Promote operational efficiency and reliability through automation.
Off hours support during maintenance windows and on-call support rotation may be required.
Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience.
A minimum of 3 years of experience managing UNIX/Linux Systems.
Preferred: Bachelor's degree in Computer Science or related technical subjects or equivalent combination of education and experience with 5 years of experience managing UNIX/Linux Systems.
Experience with configuring and managing HPC scientific clusters.
Strong knowledge of multiple operating systems.
Experience with RHEL6 and RHEL7.
Strong knowledge of open source web application services (Apache, Tomcat, JBoss, NodeJS, Ruby, etc.).
Familiarity with version control systems such as Git, Subversion, Bazaar, etc.
Knowledge of networking fundamentals including TCP/IP, traffic analysis, common protocols and network diagnostics.
Experience with performance and diagnostic tools for benchmarking, analysis and tuning of systems, networking and storage.
Experience with virtualization hypervisors (VMware, KVM, LXC) and cloud/IaaS environments (OpenStack, CloudStack).
Experience with PBS and OpenMPI.
Experience with CFEngine, Puppet, Ansible, and other configuration management systems - Experience with Nagios, CheckMK, Solarwinds, Ganglia, and other network and device monitoring systems.
Experience with various storage architectures, filesystems and hardware (iSCSI, SAS, Panasas, Netapp, Lustre, LVM, XVM, ext3, ext4).
Experience with various open source backup solutions (Bacula, BackupPC, Amanda).
Previous experience working in a government, scientific, or other highly technical environment. - Excellent interpersonal skills suitable for user support and ability to work well with peer system administrators.
Moderate fluency in at least one scripting language such as Bash, Python, Ruby, Perl or equivalent.
Demonstrated capabilities to work in a dynamic environment and translate user needs into actionable project plans and see those plans through ex*****on while balancing needs for short-term, high-priority tasks.
Excellent written and verbal communication skills.
Ability to work independently and demonstrated analytical and problem-solving skills.
Demonstrated ability to balance complex research and security requirements.
Background of contributing to open source projects or avocational endeavors such as hacker/maker spaces is desirable.
Technical documentation skills, including ability to prepare simple documentation web pages. - RHCT or RHCE Certification.

05/16/2019

Oracle Database Administrator (DBA) with WebLogic administration experience to join our team. The DBA’s primary duty will be maintaining production, test, and development databases, which will include: monitoring backups, space management, deployments, patching, and helping developers as needed. The DBA will also contribute to the system analysis, design, database development, and implementation based on project needs. The DBA will also play a large role in designing and migrating a production infrastructure into a fault-tolerant AWS environment. Duties will include modifying current management techniques to take advantage of the AWS toolset, implementing the fault-tolerant strategy, and planning the data migration tasks. Maintains operational production, test, and development databases and application servers. Researches and implements new technologies or approaches that improve database and application server operations. Maintain Database security by performing Security Technical Implementations Guides (STIGs). Deploy and maintain web, Java, and enterprise applications. Participate in researching and implementing cloud-based high availability and failover architectures related to database and application server operations. Help plan and perform migration of onsite database and application servers to an AWS environment. Work with developers to troubleshoot issues and to deploy releases to production, test, and development environments. Coordinate and perform quarterly patching of databases and application servers. Remain abreast of, and analyzes, new and emerging technologies and tools for applicability to the field. Provides leadership and work guidance to less experienced personnel. Experience in all aspects of Oracle implementation and management.
Required: Experience with both Oracle 11g and 12c.
Minimum of five (5) years’ experience supporting Oracle databases in a Unix-based production environment.
Experienced with WebLogic administration, configuration, and deployments in a Unix-based environment.
Active DOE Q or equivalent security clearance. Or, if clearance is from another agency, must be eligible for reciprocity for conversion to DOE Q.
Bachelor’s degree.
Preferred: Basic knowledge of AWS infrastructure components and operations.
Oracle Certified Professional (OCP) certification.

05/16/2019

SharePoint systems administration including patching and upgrades, configuration and security, site monitoring, and, performance tuning. Management of the software aspects of the SharePoint environments, both internal and external. Participate and support in design, architecture, availability, reliability, performance, monitoring and security. Understand and focus on deployment of these strategies to ensure optimal use of SharePoint technologies and other collaborative resources within the organization. Analysis of sites built in SharePoint 2007 or 2010 to identify scope and upgrade strategy. Execute migration and test results, validating with customer. Effectively work with team members to support defect resolution, production migration, and post production support. Plan for and install service packs, hotfixes, updates and patches during off-peak time as required and communicate any downtime to business. Disaster recovery and planning, Change control and configuration management, Fault management and trouble management. Participate in a team level 24x7 on call rotation. Bachelor's degree in Information Systems, Computer Science or equivalent experience, 3+ years of experience implementing SharePoint solutions for business needs, 2-3 years of experience in configuration and administration of Windows OS, SQL database and IIS Preferred. Interested? Give us a call. 865-470-4245

Address

Knoxville, TN

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(865) 470-4245

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