16/06/2026
๐ช๐'๐ฅ๐ ๐๐๐ฅ๐๐ก๐: ๐ฉ๐ถ๐ฟ๐๐๐ฎ๐น ๐๐๐๐ถ๐๐๐ฎ๐ป๐ ๐๐ฒ๐ฝ๐ฎ๐ฟ๐๐บ๐ฒ๐ป๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ
Intelliworx PH | On-site, San Jose, Occidental Mindoro | Full-time
We're looking for a VA Department Manager to lead our Virtual Assistant team โ someone who can develop people, improve how we work, and keep us connected with our clients.
๐ช๐ต๐ฎ๐ ๐๐ผ๐'๐น๐น ๐ฑ๐ผ:
- Lead, coach, and mentor our Team Leaders and Senior Agents
- Set clear goals/KPIs and monitor team performance through scorecards
- Improve workflows, processes, and tools to boost quality and efficiency
- Work closely with our Onboarding & QA and HR teams on hiring, training, and people matters
- Be the go-to person for client updates and concerns related to VA services
- Lead by example and build a culture of accountability and continuous improvement
๐ช๐ต๐ฎ๐ ๐๐ฒ'๐ฟ๐ฒ ๐น๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ:
- Experience in team/people management, ideally in a BPO or VA setting
- Strong leadership, coaching, and communication skills
- Comfortable with KPIs, reporting, and process improvement
- Excellent English communication (written and verbal)
- At least 1-2 years of supervisory/leadership experience preferred
- Willing to work flexible shifts, including nights, for international clients
๐ To apply or express interest, please send your updated resume and cover letter to ๐ฐ๐ฎ๐ฟ๐ฒ๐ฒ๐ฟ๐@๐ถ๐ป๐๐ฒ๐น๐น๐ถ๐๐ผ๐ฟ๐
๐ฝ๐ต.๐ฐ๐ผ๐บ.
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The detailed job description will be shared with interested applicants upon receipt of their application.
But if you would like to learn more about the role before applying, you may also email us to request a copy of the detailed job description.
Don't miss this opportunity to grow with Intelliworx!