05/06/2026
✨ WE’RE HIRING: Customer Service Representatives (VA Role) ✨
At L&L Lifeworks, we’re looking for a rockstar Customer Service Representatives to support a fast-growing e-commerce brand.
If you’re passionate about helping customers, love solving problems, and thrive in a fast-paced environment—this might be for you!
🔍 What you’ll do:
• Handle customer inquiries via email and calls with confidence and empathy
• Assist customers with orders, subscriptions, billing, and product inquiries
• Manage subscription accounts (cancellations, modifications, reactivations, upsells)
• Provide clear, accurate product information (dosage, usage, benefits, etc.)
• Resolve concerns efficiently while maintaining a customer-first experience
• Document interactions and follow internal processes for QA and compliance
💡 What we’re looking for:
• Proven experience in Customer Support / Virtual Assistant roles
• Strong background in email handling and inbound/outbound calls
• Familiarity with subscription-based services (a big plus!)
• Excellent English communication skills (written & verbal)
• Detail-oriented, organized, and proactive
• Ability to build rapport and retain customers through meaningful conversations
• Experience with CRM tools (e.g., Zendesk, Gorgias, Intercom, Richpanel, subscription tools, etc.) is a plus
🔥 Why join us?
• Work with a growing brand in the health & wellness space
• Be part of a supportive, high-performing remote team
• Opportunity to grow and sharpen your customer experience skills
📩 Ready to apply?
Send your CV + a short intro about your customer care experience to [email protected]
Subject line: Customer Care Associate – Heart & Hustle
Let’s build something meaningful together