BPO JOBS

BPO JOBS Global Talent Acquisition & Recruitment at GrowthFn Sdn Bhd Malaysia.

I am Hiring Native Japanese, Korean, Vietnamese & JLPT Holders in Malaysia, Philippines & Thailand, PM or WhatsApp (+60) 11-2808 1905

16/03/2026

📢 We are
ROLE: Customer Service Agent - Travel account
📍Location: Alabang, Philippines.

✅ Total Salary: PHP 30,050
✅ Project: Travel Account
✅ Joining Dates: March, 6th - 27th April & 18th May 2026
✅ Headcounts: 95 headcount
✅Experience: Must have at least 6 months of any GDS Booking Tool acquired from either BPO or Travel IndustryGDS (Global Distribution System) such as :Sabre,Apollo,Amadeus,etc.

✅Responsibilities:
* Handle customer inquiries related to flight bookings, ticketing, cancellations, and travel changes.
* Use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo to manage reservations and travel requests.
* Provide accurate travel information, including schedules, fares, and policies.
* Resolve customer concerns professionally while ensuring a high level of customer satisfaction.
Maintain proper documentation of customer interactions and follow company service standards.
✅ Requirement
* Senior Highschool or College Graduates
* Must have at least 6 months of any GDS Booking Tool acquired from either BPO or Travel Industry
* Must be amenable to work on shifting schedules
* Must be amenabke to work onsite in Alabang
Email: [email protected]

11/12/2025

💥 We are
ROLE: Mandarin Speaker- Customer Service Advisor

📌 Location: Cyberjaya Malaysia.

✅ Total Salary: RM 4,500 + RM 300 KPI Allowance
✅Project: Travel Account
✅Language: Simplify Mandarin
✅Headcounts: 10
✅Work hour: Rotational shift (5 days a week 2 days off)
✅Joining Date: 12th January, 2026
✅Education: SPM, Diploma and above
✅Experience: at least 6months Customer Services experience from a BPO Company.

✅ *Primary Job Functions:*
The Reservation and Ticketing team are responsible for ensuring support, relating to client, travel agents and passenger’s inquiries. The team roughly handles 90% inbound inquiries and 10% back office work. Responsibilities are conducted via phone, email and chat.

✅ *Primary Job Functions:*
1. Answer incoming calls including email and chat in a timely manner
2. Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
3. Build sustainable relationships and engage customers by taking the extra mile
4. Keep the customer’s privacy and protect customer information
5. Meet personal/team qualitative and quantitative targets
6. Handle simple to difficult inquiries in a given span of time .
✅ *Benefit:*
* 19 Annual Leave
* Career Progression
* AIA Insurance Coverage
* Salary Increment every year
📌 Interested? PM us directly!
Email: [email protected]
Or WhatsApp +60 11-5178 8343

06/11/2025

ROLE: Operations Executive - E-Commerce

📌Location: Kuala Lumpur, Malaysia.

✅ Salary: RM 4,500 - RM5,000
✅ Language: English - Malay
✅ Work Hour: Monday Friday (8am – 5pm)
✅ Education: Diploma or Degree
✅ Joining Date: ASAP
✅ Department: E-Commerce / Digital Operations, report to E-Commerce Manager / Head of Online Business
✅ Experience: 2–3 years’ experience in e-commerce operations or online marketplace management, prefer candidates from cosmetics Industry.

✅ About the Role
We are seeking a detail-oriented and proactive E-Commerce Operations Executive to manage day-to-day marketplace operations across platforms such as Shopee, Lazada, and TikTok Shop. This role involves coordinating product listings, promotions, stock management, order fulfilment, and performance reporting to ensure smooth and profitable e-commerce operations.

✅Key Responsibilities
* Marketplace Management
* Manage daily operations of e-commerce marketplaces (Shopee, Lazada, TikTok Shop, etc.).
* Upload and update product listings, pricing, and content according to platform guidelines.
* Ensure product availability, accurate inventory levels, and timely order fulfilment.
* Monitor store performance, reviews, and ratings; implement improvements to enhance visibility and conversion.
* Promotion & Campaign Coordination
* Plan and execute marketplace campaigns, flash sales, and seasonal promotions.
* Liaise with platform account managers for participation in promotional programs.
Analyze campaign results and provide post-campaign reports with actionable insights.

✅Inventory & Logistics Coordination
* Coordinate closely with warehouse and logistics teams to ensure accurate and on-time deliveries.
* Track inventory movement and manage replenishment based on sales trends.
* Resolve operational issues related to stock, returns, or order delays.

✅Performance & Reporting
* Track sales performance, traffic, and operational KPIs.
* Generate weekly and monthly reports on sales, margin, and operational efficiency.
Recommend improvements in workflow, system automation, and process optimization.

✅Requirements
* Diploma or Degree in Business, E-Commerce, Marketing, Supply Chain, or a related field.
* 2–3 years’ experience in e-commerce operations or online marketplace management.
* Hands-on experience with Shopee Seller Centre, Lazada Seller Centre, TikTok Seller Centre, or similar.
* Strong understanding of e-commerce fulfilment, pricing, and promotions.
* Proficient in Microsoft Excel / Google Sheets; analytical mindset.
* Excellent organizational and communication skills.
* Able to work independently and meet deadlines in a fast-paced environment.

24/09/2025

We are
ROLE: Customer Service - English or Mandarin Speaker
NOTE: This role is for people with Physical (FIZIKAL )disabilities, OKU CARD Holder
📌Location: Sub Visio & Kuala Lumpur Sentral, Malaysia

✅ Salary: RM3,000 basic + KPI allowance + Shift Allowance
✅ Joining date: Immediate joiner
✅Headcount: 40
✅Language: English or Mandarin
✅Work Hour: Rotation shift
✅ NOTE: This role is for applicants with KAD OKU
✅Role & Responsibilities:
* Delivery excellent customer support & services and offering patient assistance at all times.
* Respond to customer’s inquiries over knowledge acquired through training (client product,
continuous improvement, and refresher courses).
* Deliver customers support & services effectively through active communications.
* Meet and exceed all key performance indicators set by the company and the client.
* Abide to De-escalation processes that involving dissatisfied customer.
📌 Interested? PM me directly!
📱 WhatsApp: +60 11-2808 1905
Email: [email protected]

20/08/2025

We are
Vacancy: Mandarin Speaker CS - Bicycle Project
📌Location: Subway Visio Towel, KL Sentral, Malaysia.

✅Salary: RM 5,800 + KPI RM 644
✅ Languages: Mandarin + English
✅Headcount: 2
✅ Joining date: Immediate Joiner
✅ Work Hour: 8am - 5pm or 10am - 7pm (Mon - Friday)
✅SPM & Above

✅ Detailed Job Description:
* Fluent in written and spoken Mandarin and English
* Experience in bike repairs / work in a bike shop or somethings similar.
* Basic mechanical knowledge.
* Good technological understanding.
* Reliability and flexibility as basic conditions.
* Highly communicative with a pleasant personality.
* Candidate with sales support experience has value added advantage.
* Able to work under a fast pace working environment
📩 Apply Now!
Send your CV to: [email protected]
📱 WhatsApp: +60 112808 1905

19/08/2025

We are
Vacancy: Mandarin Speaker CS - Bicycle Project
📌Location: Subway Visio Towel, KL Sentral, Malaysia.
✅Salary: RM 5,800 + KPI RM 644
✅ Languages: Mandarin + English
✅Headcount: 2
✅ Joining date: Immediate Joiner
✅ Work Hour: 8am - 5pm or 10am - 7pm (Mon - Friday)
✅SPM & Above
✅ Detailed Job Description:
* Fluent in written and spoken Mandarin and English
* Experience in bike repairs / work in a bike shop or somethings similar.
* Basic mechanical knowledge.
* Good technological understanding.
* Reliability and flexibility as basic conditions.
* Highly communicative with a pleasant personality.
* Candidate with sales support experience has value added advantage.
* Able to work under a fast pace working environment
📩 Apply Now!
Send your CV to: [email protected]
📱 WhatsApp: +60 112808 1905

11/08/2025

We are
ROLE: - Customer Service Advisor - Mandarin Speaker
📌Location: Prima 8, Cyberjaya, Malaysia

✅Total Salary: RM5,100 (Allowance included)
✅ Project: Travel Platform
✅ Language: Mandarin + B2 English (At least 1 year Customer Service experience, GDS system experience will be added advantage )
✅ Joining date: 18-Aug-2025
✅Work Hour: Rotation Shift (Rotate on monthly basis)
✅ Headcounts: 8
✅Education: SPM /Diploma/Degree

✅Role & Responsibilties:
* Supporting customer service (Inbound calls, email, live chat)
* Delivery excellent customer support & services and offering patient assistance at all times.
* Respond to customer’s inquiries over knowledge acquired through training (client product,
continuous improvement, and refresher courses).
* Deliver customers support & services effectively through active communications.
* Meet and exceed all key performance indicators set by the company and the client.
* Adhere to given works roster including but not limited to weekends, public holidays, split off and rest
day due to business requirement.
* Abide to De-escalation processes that involving dissatisfied customer.
📩 Apply Now!
Send your CV to: [email protected]
📱 Or WhatsApp: +60 11-2808 1905

We are   Native   Speaker ✈️ 📌Location: Kuala Lumpur, Malaysia.
09/08/2025

We are Native Speaker ✈️
📌Location: Kuala Lumpur, Malaysia.

등록일: 오후 11:45:10 | ROLE: Korean - Technical Specialist📌Location: Kuala Lumpur, Malaysia. (Onsite)✅ Salary: RM 10,000✅… - 비슷한 채용공고 더 보기

08/08/2025

We are currently

ROLE: Customer Service (Mandarin Speaker – Taiwan Market)
*(WFH -Employees will work from home after 3 months of onboarding)
*Headcount Required:* 21
*Start Date:* 18th August 2025
*Job Scope*: Handle customer service matters and liaise with Taiwan market
📌*Location:* Location: Sunway Visio Tower , Kuala Lumpur Sentral Malaysia.

*Total Salary: RM3,800/month
*Overtime Allowance: Provided

✅Requirements:
* Minimum SPM qualification (must pass BM and Sejarah)
* Fluent in Mandarin and able to read/write in Traditional Chinese
* Must be able to start on 18 August 2025
* Willing to work on a rotational shift basis

✅Benefits:
* 19 days annual leave
* 14 days medical leave
* Work-from-home option after 3 months probation (based on excellent performance)

✅Job Details:
* Shows empathy by listen attentively to customer needs and concerns; and provide solution based on SOP to improve customer satisfaction.
* Maintain deep understand of standard operating procedures (SOP) to ensure highest and most accurate form of support.
* This position requires to attend customer inquiry through live chats, emails & phone calls.
-✅ To Apply: kindly send your resume to : [email protected] Or WhatsApp - +60 11-2808 1905 or PM

Global Talent Acquisition & Recruitment at GrowthFn Sdn Bhd Malaysia. I am Hiring Native Japanese, Korean, Vietnamese & JLPT Holders in Malaysia, Philippines & Thailand, PM or WhatsApp (+60) 11-2808 1905

30/07/2025

We are
ROLE: - Customer Service - Mandarin Speaker (Permanent Night Shift)
📌Location: Kuala Lumpur, Malaysia

✅ Total Salary: RM4,100
✅ Joining date - 25th August 2025
✅Work Hour: Permanent Night Shift
✅Experience: at least 1 year Customer service experience
✅Education: SPM and above
✅ To Apply: kindly send your resume to: [email protected]
Or WhatsApp - +60 11-2808 1905 or PM
✅ Responsibilities:
* Inbound/Outbound Calls 65+ year or older members.
* Calls range from what procedures are covered, co-pay amounts, doctors who are in-network vs.
* out-of-network, plan benefits, etc. We deal heavily with Members who have fatal diseases, chronic
* conditions and/or who spouse/parent just died.
* We do “pitch” healthcare events – colonoscopies, mammograms, and even flu shots. So cannot be squeamish with healthcare details.
✅ Skills Required:
* Patience & empathy are mandatory
* Routine customers interactions using a computer and handling multiple tasks and tools to include Teams, Zoom, Skype, etc.
* Notate the customer's account per call and document escalated issues that do not have a known resolution
* Independently demonstrate your ability to listen, research, and utilize your knowledge base by linking, flagging, and recommending updates.
* Problem solving aptitude – complex on this program, lots of systems and think outside the box
* Relationship building with members/customers

Address

3A-06 & 7, Tower A, Vertical Business Suite, Bangsar South
Kuala Lumpur
59200

Website

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